Hill Park Veterinary Group

- Stress-reduction and pet comfort are mentioned directly (calming wipes in reception; staff helping pets feel comfortable during visits). - Clear explanations before procedures are highlighted (especially around dental treatment). - Continuity matters to clients: being able to see the same vet is called out as a differentiator.

Services

•General veterinary appointments (owners mention appointments being “easy to get” even when the practice is busy).
•Dental treatment (a cat described as having “a lot of dental treatment,” with the procedure explained carefully beforehand).
•Prescriptions (one reviewer reports being given a prescription “without hesitation”).
•Home visits (mentioned by multiple reviewers, including for owners who can’t drive and for a nervous cat).
•Calming support for anxious pets (free calming wipes for dogs available in reception, per a recent review).
•Veterinary nurse training facility (listed in the clinic’s structured information).

People

•Vets are described as taking time to explain procedures (specifically around dental work) and answering owners’ questions during visits, including home visits.
•Several reviewers value continuity of care, saying they can see the same vet each time so the vet gets to know their pet.

Reviews

Google rating: 4.6 stars from 401 reviews. “”

•Stress-reduction and pet comfort are mentioned directly (calming wipes in reception; staff helping pets feel comfortable during visits).
•Clear explanations before procedures are highlighted (especially around dental treatment).
•Continuity matters to clients: being able to see the same vet is called out as a differentiator.
•Home visits come up repeatedly, including for nervous pets and when an owner can’t travel.
•Long-term loyalty is common in the reviews shown (multiple people mention using the practice for 20+ years).

Reviews for Hill Park Veterinary Group

Note: Showing the 5 most recent Google reviews out of 401 we track in total. Recent reviews may not be representative of overall sentiment.

Tracy Macdonald

in the last week

Staff are always polite, friendly and extremely professional. I feel that my pet will be given the utmost care and attention together with reassurance to myself that the correct treatment will be carried out. I have great confidence in all of the practice staff. I fully recommend them.

Maria Kelway

a week ago

Very happy with this vets. The staff are all so friendly and go out of their way to make the pet comfortable and owner as relaxed as possible. Even providing calming wipes for the dogs free in reception. Ive only been here with my pets for a few months after years with another well known multi vet practice and I don't know why I didn't change years ago. The vets have got to know my pets quickly and we don't feel like just a number. Much more reasonably priced too ! Well done hill park.

paul samuels

2 weeks ago

Really kind and caring practice, would highly recommend 😊 Still a high standard of service given a few years in since I wrote the initial review 😊

Anita Gough

a month ago

Marni thoroughly enjoyed his visit to the vets this evening.

Hannah Taylor

Amazing and skilled vets

Tina Watson

Would like to say thank you to all the staff and vets at the Elm Park branch, our cat Charlie had a lot of dental treatment, the vet was understanding and took time to explain the procedure. She is very passionate about her work.

Sue Benjamins

Hard working & caring Vet practice still in private family ownership (most are owned by huge corporate groups now). Highly recommended. Even do home visits if needed for special reasons.

Brenda Turner

First impressions count, as this being my first visit to Hill Park Vets at Elm Park, I found them to be very warm & welcoming and helpful and I was given a prescription without hesitation. What I particularly like is that you can see the same vet each time so they get to know & understand your pet's needs. I would recommend them.

Lyolph Young

4 months ago

Home visit today as I don't drive and have a nervous cat. The usual friendly, knowledgeable service. All my questions answered. Very satisfied. Hill Park is a very good veterinary practice. I've been using them for over 20 years. Recommended.

Paul Mason

Been using this vets for over 20 years, no complaints. Friendly staff, always busy but easy to get appointments. Easy parking 👍