Dog & Cat Vets in Welling

## Summary Medivet Welling is part of the Medivet group (a corporate practice) and offers routine appointments alongside diagnostics and procedures supported by on-site imaging and lab facilities. Based on its website and recent reviews, it appears set up for both preventative care (regular check-ups and nurse clinics) and common surgeries such as spays, with clear communication during visits. Concrete specifics owners mention include: being kept updated during a spay “all the way until pick up”; vets explaining findings clearly and giving options; handling nervous or shy pets in a way that keeps them calm during exams; and practical, same-visit care such as nail clipping during an older cat’s check-up. ## Services - **Consultations:** 15-minute consultations. - **Preventative/routine care:** nurse clinics; routine and twice-yearly/annual health checks mentioned in reviews. - **Surgery:** spaying is specifically mentioned in a recent review. - **Dentistry:** dentistry listed on the website. - **Diagnostics & imaging:** in-house laboratory, X-rays, ultrasound, ECG. - **Travel documentation:** Animal Health Certificate (pet travel). - **Home visits:** listed on the website. - **Supplies:** vet blood supplies listed on the website. - **Out-of-hours:** out-of-hours care is provided by *Medivet 24 Hour Dartford* with a stated consult fee of **£130** (the website also states there is no charge for assessment by phone). - **Species treated (per website):** cats, dogs, rabbits. - **Training:** listed as a **Veterinary Nurse Training** facility. ## Pricing - **Out-of-hours consult fee:** **£130** (provided by Medivet 24 Hour Dartford, per the clinic website). ## People - **Mary Cox (Veterinary Surgeon):** named on the clinic website. In reviews, owners mention seeing Mary for an older cat’s twice-yearly check and describe a positive, gentle experience. - **Reception team and vets (unnamed):** reviews repeatedly describe polite, professional front-desk interactions and vets who explain findings clearly, offer options, and help keep anxious pets calm during exams. ## Reviews **Google rating: 4.8 stars from 169 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Communication during procedures:** one owner specifically describes being kept updated throughout a spay until collection. - **Clear explanations and choices:** owners mention vets explaining everything and providing options and advice during the consultation. - **Handling nervous pets:** multiple reviews highlight shy or first-time pets being treated gently and remaining calm during exams, reducing fear for future visits. - **Long-term loyalty and routine care:** several reviewers mention using the practice for many years and attending regular check-ups for ageing cats, including small add-on care like nail clipping done during the visit.

## Summary Oval Pet Centre Welling is part of the **IVC Evidensia Group** and describes itself as a small practice serving **5,000+ clients** with a team of vets, nurses and receptionists. The practice promotes a **Cat Friendly Clinic** approach and is listed as a **Veterinary Nurse Training facility**. Practical details owners mention include staff taking time to **explain options and answer questions**, and one review describing the team staying **around 4 hours** to support a dog in labour that included **multiple breech pups**. ## Services - **Routine consultations** (the website also states consultations can be included with a **Pet Health Club® Plus** plan). - **Vaccinations** (mentioned in a review where appointments had to be rebooked). - **Breeding/labour support** (review describes in-clinic help during a dog’s labour, including a stuck puppy and multiple breech births). - **Parasite treatments**: flea/worming supplies, with the practice stating they can **text when medication is ready for collection**. - **Health checks / screening**: website mentions a **free health check** and **wellness screening** (priced; see Pricing). - **Pet travel offer**: website mentions a discount for “trusted pet travel with PetAir” for registered clients (offer details in Pricing). - The website references an **“Emergencies”** page and “what to do in an emergency,” but no specific out-of-hours arrangement is provided in the available summary. ## Pricing - **Wellness screening: £60** (website offer). - **10% off** a pet’s **first consultation** for new clients (website offer). - Registered clients: **10% off** pet travel with **PetAir** (website offer). - Referral offer: **£15 off** for you and a friend (website offer). ## People - **Lee (nurse)** is singled out by a long-term client who says he “explains everything” and that their dogs “love him.” - **Kate (nurse)** is praised for giving “useful information,” explaining things “in simple terms,” and being patient with “endless questions.” - Several other reviews mention vets and reception staff **explaining things clearly** and being willing to answer questions, without naming individuals. ## Reviews **Google rating: 4.4 stars from 175 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Clear communication is a repeated theme: owners mention staff **explaining everything** and answering questions and concerns. - Staff manner is frequently praised (reception through to vets/nurses), alongside comments about pets being treated **kindly**. - One detailed account describes urgent in-the-moment help during **labour**, with the team **rushing the owner through on arrival** and staying past the usual closing time to support the birth. - There is a sharp negative outlier describing **rudeness and appointment handling**, including being made to wait after arriving **5 minutes late**, and perceived internal miscommunication about whether an emergency or backlog caused delays.