Oval Pet Centre Welling – Vets in Welling
Clinic Overview
- Communication is a strong theme, with several reviewers saying vets and nurses explain things well and answer questions clearly. - Owners often describe the team as friendly and professional from reception onwards, and say pets are treated kindly. - One standout review praises urgent support during a dog’s labour, saying the team rushed them through on arrival and stayed until 7pm to help.
Oval Pet Centre Welling is part of the IVC Evidensia Group and describes itself as a small practice serving 5,000+ clients with a team of vets, nurses and reception staff. The practice promotes a Cat Friendly Clinic approach and is listed as a Veterinary Nurse Training facility. Recent feedback is often positive about clear explanations, friendly service and kind handling, though a small number of reviewers report issues with appointment management or a disappointing flea-related visit.
Services
- •Routine consultations and general care for common pet health concerns, with multiple reviewers saying vets and nurses take time to explain options, answer questions and talk things through clearly.
- •Vaccinations, including routine appointments for cats and dogs.
- •Breeding and labour support, with one detailed review describing the team seeing a dog urgently during labour, helping with a stuck puppy and multiple breech births, and staying beyond normal closing time.
- •Parasite treatment and advice, including flea and worming supplies; the practice also states it can text when medication is ready for collection.
- •Health checks and screening, including a free health check and wellness screening mentioned on the practice website.
- •Pet Health Club® Plus support, with the website stating consultations can be included on that plan.
- •Pet travel offer, with a website discount for registered clients using PetAir.
- •Emergency guidance, with the website referencing what to do in an emergency, although specific out-of-hours arrangements are not stated here.
Pricing
No published pricing information is currently available for this clinic.
People
- •Lee (nurse) is warmly praised by a long-term client, who says he explains everything clearly, is caring, and is trusted with their dogs.
- •Kate (nurse) is highlighted for giving useful information, explaining things in simple terms, and being patient with lots of questions.
- •Reviews also speak positively about the wider vet, nurse and reception team, especially for friendliness, professionalism and clear communication.
Reviews
Google rating: 4.4/5 from 176 reviews.
- •Communication is a strong theme, with several reviewers saying vets and nurses explain things well and answer questions clearly.
- •Owners often describe the team as friendly and professional from reception onwards, and say pets are treated kindly.
- •One standout review praises urgent support during a dog’s labour, saying the team rushed them through on arrival and stayed until 7pm to help.
- •Negative feedback is present but less common, including one complaint about a flea-related consultation and medication handling, and another about waiting times, lateness policies and a vaccination appointment needing to be rebooked.
