Vets for Pets

Vets for Pets describes this Romford practice as locally owned and linked to Romford Hospital Vets4Pets. The clinic lists in-house diagnostics including CT, an operating theatre, separate cat and dog waiting and ward areas, and 24-hour in-patient and emergency care. Recent reviews paint a mixed picture: many owners praise the team’s caring manner, clear explanations, and quick appointments, while others report problems with phone access, delays, and communication during longer stays.

Services

• •Emergency, in-patient, and hospital support: the practice states it provides 24-hour in-patient and emergency care, with separate dog and cat wards and an isolation unit.
• •Diagnostics and monitoring: listed facilities include CT, digital X-ray, dental X-ray, blood pressure monitoring, and an in-house laboratory for biochemistry and haematology. Reviews also mention blood tests being carried out.
• •Surgery and dentistry: the clinic lists an operating theatre, anaesthesia, soft-tissue surgery, and dentistry.
• •Routine and preventive care: microchipping, prescriptions, and health plans are listed. Reviews mention both cat and dog appointments, including injections and general consultations.
• •Visit experience: some reviewers say they were able to get an appointment quickly and felt the clinic recommended only the treatment needed.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews also include comments that the practice does not overcharge and tends to suggest only the treatment thought necessary.

People

• •Louise Jennings is praised in a recent review as “an amazing vet.”
• •Mara (vet) is described as knowledgeable and very helpful; one owner says their dog was relaxed enough to go with her for a blood test.
• •Sarah (receptionist) is praised as polite and helpful.
• •Tina (staff member) is named in some negative reviews about phone communication and updates.
• •More broadly, several reviews describe the wider team as caring and kind with pets, even when the practice is busy.

Reviews

Google rating: 4.3/5 from 22 reviews.

• •Several positive reviews highlight a warm, caring approach with pets, with owners mentioning affectionate handling and clear explanations.
• •Some owners say appointments were available quickly and that treatment recommendations felt measured rather than padded with unnecessary extras.
• •The main negative theme is communication: a few reviewers report difficulty getting through by phone, long waits despite booked appointments, and poor updates while pets were being monitored or kept in.
• •There is also one complaint about injections needing to be restarted, alongside comments suggesting the practice can feel stretched at busy times.