Hill Park Veterinary Group

- Fast access remains a strong theme, with owners often mentioning same-day or last-minute appointments and quick help for urgent concerns. - Reviews regularly describe the team as friendly, caring, efficient, and professional, with many clients valuing the welcoming atmosphere and long-term continuity. - Communication stands out, with owners saying they felt listened to, understood the plan, and came away with clear advice or the right medication.

Services

•General veterinary consultations for cats and dogs, including short-notice and same-day appointments when availability allows; recent reviewers repeatedly mention being seen quickly for urgent concerns.
•Diagnosis, treatment planning, and prescribing medication, with owners describing clear explanations, feeling listened to, and leaving with the right medicines and a plan.
•Assessment and management of new problems such as lumps, infections, and other sudden concerns; recent examples include prompt care for a badly infected dog and previous mention of a cat’s leg lump being dealt with at the visit.
•Soft-tissue surgery and follow-up care, including earlier feedback about surgery for a benign tumour and supportive after-care.
•Support for anxious or difficult patients, especially cats; recent reviews continue to praise calm, patient handling that helps nervous animals feel safe.
•Routine care is also reflected in recent feedback, including a straightforward nail clip for a dog.
•Puppy social sessions are referenced by long-term clients.
•The practice is also noted as a veterinary nurse training facility.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Reviewers also describe the fees as very good, about the same as other vets, or a little cheaper.

People

•Kay is the only named team member appearing in client feedback, with one regular owner saying their cats “absolutely adore her.”
•Across recent reviews, the vets, nurses, and wider team are praised for being friendly, welcoming, and helpful, with particular credit for calm handling of nervous pets.
•Owners also highlight clear explanations, professional care, and supportive help during stressful situations and after treatment.

Reviews

Hill Park Veterinary Group has a Google rating of 4.7 stars from 465 reviews.

•Fast access remains a strong theme, with owners often mentioning same-day or last-minute appointments and quick help for urgent concerns.
•Reviews regularly describe the team as friendly, caring, efficient, and professional, with many clients valuing the welcoming atmosphere and long-term continuity.
•Communication stands out, with owners saying they felt listened to, understood the plan, and came away with clear advice or the right medication.
•Most recent feedback is strongly positive, though one reviewer raised concerns about trust and the accuracy of clinical records after an earlier positive experience.

Reviews for Hill Park Veterinary Group

Note: Showing the 10 most recent Google reviews out of 465 we track in total. Recent reviews may not be representative of overall sentiment.

Sharon Essex

1 month ago

Everyone there vets , nurses , etc are all friendly & very helpful. They go above & beyond to help nervous animals feel safe. Highly recconmend & wouldn't go anywhere else

Gabriele Poston

I previously left a review saying “amazing staff and very helpful.” Having since obtained and carefully read my cat Benny’s clinical records, I no longer feel that review accurately reflects my overall experience. There are statements in the records about my behaviour which are simply untrue, together with a number of entries which I believe do not accurately reflect what happened. I have raised these concerns directly with the practice. I also want to be fair: there have been occasions when staff were kind and helpful, and Benny did receive treatment there. However, trust is an important part of the relationship between a veterinary practice and a client, and for me that trust has now been affected. I am therefore changing my review to reflect my experience as a whole.

Michael Wilding

Dog nails clipped in no time

Mavi Mihich

In one of my lowest moment these team has shown one of biggest support since I moved around this area. I dont have words to express my gratitude toward them. Thank you so much for taking cared of Kiki & Bianca. The love you guys have to pet is just something else. Thank you so much again. You have given Kiki & Bianca the princess treatment! Thank you again and keep it up the GREAT work and love for pets!!!!!

mark turner

Very good vets and people my dog got muled by a labourer over the park and got a bad infection thay went the extra mile and helped him on he's way to get better

Karen Egleton

7 months ago

Used this vet for over 10 years with a cat and dog. They are brilliant, always able to get an appointment usually same day. Skilled vets and lovely welcoming staff. Price is very good.

L

We always see Kay and she’s the best! Our cats absolutely adore her!!

karen dopson

Holly Louise

8 months ago

Took my cat there yesterday staff were absolutely brilliant I couldn’t be happier defo recommend

Mark Gibson

Very caring and understanding. Appointments easy to obtain and quickly, Very professional. Fees about the same as other vets maybe a bit cheaper but it's the care and the pet that's important.