Dog & Cat Vets in Richmond

Medivet 24 Hour Richmond, located in Richmond, Surrey, is a reputable veterinary clinic and a training facility for veterinary nurses. With a Google rating of 4.3 stars from 527 reviews, it has a substantial volume of feedback, indicating a generally positive reception from clients. However, individual reviews present a mixed picture. The clinic is praised for its exceptional service and compassionate staff, as reflected in several 5-star reviews. Clients like Nikita Jo Nuby and Mia B commend the clinic for its thorough care and the staff’s ability to handle emergencies efficiently, which they say has resulted in their pets’ full recovery. Long-term clients like Janice Dixon and C K highlight the clinic’s consistent professionalism and empathetic approach over the years, emphasizing the staff’s dedication and expertise. However, a recent 1-star review by Tom Wegrzyn provides a stark contrast, detailing a distressing experience involving his dog Mia. He expresses concerns over the handling of her care, questioning the necessity of procedures and the clinic's communication. This review underscores the importance of transparent communication and informed consent in veterinary care. Pricing information is not extensively detailed in the reviews, but Wegrzyn's account suggests the presence of potentially costly procedures. In summary, Medivet 24 Hour Richmond appears to deliver high-quality care and is well-regarded by many long-standing clients. Nonetheless, it is crucial for prospective clients to engage actively in their pet’s care discussions to ensure all decisions align with their expectations and understanding.

Swale Veterinary Practice Ltd, located in Richmond, Surrey, is a well-regarded clinic offering a range of services, including a Veterinary Nurse Training facility and 24/7 emergency veterinary services. The clinic boasts an impressive Google Maps rating of 4.7 stars based on 284 reviews, indicating a strong reputation among pet owners in the area. The practice receives high praise for its efficient and compassionate care, as evidenced by several five-star reviews. Chris Brown highlights the prompt attention his new puppy received, noting the efficiency of getting an appointment within an hour and the comprehensive examination and treatment provided. Similarly, Karen Jebson commends the calming and professional demeanor of Gavin, a vet at the practice, who adeptly handled her dog's injury during their vacation. Jacqueline Wroe, a long-time client of over 30 years, emphasizes the outstanding service and compassionate care provided by the team, mentioning both Gavin and Linda as key figures in her positive experiences. Evaline Mortson also appreciates Linda's reassuring and thorough examination of her dog's limp during a visit to the practice's Reeth branch. However, not all feedback is positive. Ross Allison reports a negative experience involving misdiagnosis, billing issues, and perceived rudeness from the reception staff. Despite this, the overwhelming majority of reviews reflect satisfaction with the clinic's services and staff professionalism. Swale Veterinary Practice Ltd appears to be a reliable choice for pet owners in Richmond and the surrounding areas, particularly for those seeking attentive and skilled veterinary care.

Pennine Veterinary Referrals, located in Richmond, is a highly acclaimed veterinary practice specializing in advanced veterinary care. With a perfect 5-star rating from 32 reviews, the clinic is renowned for its exceptional service and professional expertise. The facility also functions as a Veterinary Nurse Training center, emphasizing its commitment to education and high standards of care. Reviews highlight the clinic's outstanding service, particularly praising the team for their compassionate and efficient handling of both routine and emergency situations. Alasdair, a prominent figure mentioned consistently in reviews, is noted for his exceptional surgical skills and dedication to providing clear, informative communication with pet owners. His leadership and the clinic's overall expertise have left a lasting positive impression on clients. The clinic's client-centered approach is evident in their seamless insurance claim management and thoughtful follow-up care. Reviewers like Steph Chaytor and Holly McFarlane commend the staff for their supportive nature and the sense of ease they provide during stressful times, with specific mentions of personalized care and attention to both pets and owners. Additionally, the facility's state-of-the-art equipment and impeccably maintained environment further enhance the quality of care provided. Diego Segura, a fellow veterinary professional, endorses Pennine Veterinary Referrals for their high standards and excellent facilities, describing them as a significant asset for both vets and pet owners. The practice's commitment to quality and patient care is further evidenced by successful outcomes, such as full recoveries from complex surgeries as noted in the reviews. Overall, Pennine Veterinary Referrals stands out as a top-tier veterinary clinic, offering specialized care with a personal touch, making it a trusted choice for pet owners in Richmond and beyond.