Companion Care (Orpington) Ltd

- Long-term clients describe kind, dependable care for cats over several years, including sensitive support when pets reached end of life. - Reviews regularly mention a friendly, caring team, with praise for vets taking time to answer questions by phone or in person. - Named staff recognition includes Eme, Keelea and Candi, with examples covering kidney disease support, prescription and insurance help, and dietary advice.

Companion Care (Orpington) is a Vets4Pets practice in Orpington offering veterinary care for small animals and reptiles. The clinic is listed as a training practice for veterinary surgeons and veterinary nurses, with a broad service range covering diagnostics, surgery, dentistry, preventive care and exotic/small mammal work. The website states that out-of-hours emergencies are handled by Vets Now.

Services

•Diagnostics and imaging: in-house laboratory testing including biochemistry, haematology and electrolytes, plus blood pressure monitoring, digital X-ray, ultrasound, echocardiography, cardiology and endoscopy.
•Surgery and procedures: anaesthesia, soft tissue surgery, orthopaedics including cruciate surgery and fracture repair, ear surgery, and keyhole (laparoscopic) surgery.
•Dentistry and routine care: dental X-ray, microchipping, nurse clinics, weight clinic, nutritional advice and prescriptions. Recent reviews also mention vaccinations through puppy and kitten packs, nail clipping, and help with repeat prescriptions and insurance queries.
•Other clinical areas: oncology, feline medicine, exotic pet care, and small mammal medicine and surgery. Reviews particularly mention ongoing support for cats, including kidney disease management and dietary advice.
•Species and emergency cover: the website says the practice treats small animals and reptiles, with out-of-hours emergency care provided via Vets Now.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. One published example is a puppy and kitten pack at £110 each. Review comments on cost are mixed: some owners describe prices as high, while one reviewer said a pack-related problem was resolved quickly during the visit.

People

The team includes Dr Stevan Pesic (Principal and Senior Veterinary Surgeon), whose website profile highlights orthopaedic and soft tissue surgery, laparoscopy, and diagnostics including X-rays and ultrasound, and Dr Eme Szabo (Veterinary Surgeon). Reviewers also specifically thank Keelea and Candi for help with a cat’s care, prescriptions and insurance queries, and dietary support. An unnamed receptionist is also praised for being especially accommodating and helpful.

Reviews

Google rating: 4.4/5 from 222 reviews.

•Long-term clients describe kind, dependable care for cats over several years, including sensitive support when pets reached end of life.
•Reviews regularly mention a friendly, caring team, with praise for vets taking time to answer questions by phone or in person.
•Named staff recognition includes Eme, Keelea and Candi, with examples covering kidney disease support, prescription and insurance help, and dietary advice.
•Feedback on admin and pricing is more mixed: one owner said a puppy/kitten pack issue was fixed within about 20 minutes, while another reported a disputed cancellation charge and debt-collection warning.

Reviews for Companion Care (Orpington) Ltd

Note: Showing the 10 most recent Google reviews out of 222 we track in total. Recent reviews may not be representative of overall sentiment.

CJ

3 months ago

Debbie Patel

4 months ago

We have used Vets for Pets/Companion Care Orpington for many years. We have always received the best support and treatments for our cats and have just registered 3 new kittens with them. The staff are always so friendly and the Vets are simply brilliant with our animals. They are always there on the phone or in person for any query I have had or treatment when needed. When we have lost our dear cats in the past couple of years they literally dealt with everything and we are grateful for this. Thank you to the whole team.

Tracie Daily

Paid for puppy and kitten pack £110 each. (3 kittens so 330 quid) First vaccinations all fine Second set turned up to be told the vet is busy with an operation so could they weigh and vaccinate kittens without us present. A let down but understand so accepted. Then told they didn't have the flea and worm treatment so we'd have to order it and will vost us £3. We said no. It's psrt of the package we want that part refunded or we want the work done that we've paid for. They said it takes 5 days to arrive... I asked her tp check with the actual vets. She returned and told me they have it but cannot administer it as she isn't trained to do so. So the vets will give it us to take home. She doesn't know of we can handle the kittens immediately or not. Edit: You know what...these solved the problem inside 20 minutes... the girl is in training. Credit where it's due. They didn't deserve the 1 star they initially recieved.

Remee isbella Francesca foxon

6 months ago

Joanna Butler

7 months ago

2025 **** I forgot I already done a review! Update to say thank you for being so supportive and to everyone who has been very kind. Also a special thanks to Candi for going above and beyond to help with dietary needs etc 2019 **** The woman with red hair on reception was LOVELY! Last time I didn’t have a great experience but this time... wow! She was so so lovely and accommodating. After having a csection and having to arrange a lift to pets at home that day, she explained that I would have to order and come back the next day for treatment. I apologised for not knowing and explained I would need to get a lift the following day (not expecting her to change the rules) She said “you know what... we aren’t busy let me go and sort that for you. It will save you getting someone to bring you back down.” She asked me about the baby etc She was personable and so so understanding She went above and beyond out of her way to help me That is customer service at its finest!!! Well done for getting someone like her on board! It makes such a difference to your day when you come across gems like that!!! Thank you! Please make sure this feedback gets back to her!! Xx Jo (Tia the cocker spaniels mummy!)

Darren Gilmore

8 months ago

My wife and I payed a visit here we was looking at the fish most of them looked sick some staff rude thankful they do have good section of cat food vet staff are great there prices not so much

Claudia Parker

I had to cancel an appointment to have my dogs nails clipped, as I had a bad fall, but they didn’t answer their phone. I then get 2 emails and a letter demanding PAYMENT for a “service” I didn’t receive, after explaining I had an emergency and then I get an intimidating letter telling me they’re going to refer me to DEBT COLLECTORS!! AVOID, AVOID, AVOID this vet “practice”

Piers Karsenbarg

1 year ago

We’ve been using this vet for the last 4 years and I cannot compliment them enough. They’re always so caring and kind and they genuinely want to help. Would highly recommend them to anyone looking for a new vet in the area.