Goddard Veterinary Group Plaistow

- Cat care comes up frequently, including neutering, annual vaccinations, and dentistry; one owner describes “extensive dental work” with two follow-up check-ups to confirm healing. - Handling of stressed or difficult cats is specifically praised (calming blankets mentioned; one owner felt their cat became easier to handle on a later visit after building trust). - Appointment access is often described as quick, including being fitted in for an urgent visit; however, waiting time is inconsistent (one report of being seen within 5 minutes vs another wait of over 30 minutes).

Services

•Vet and nurse appointments (listed on the website; also reflected in reviews mentioning both vets and vet nurses).
•Free new pet health check (website).
•Preventive care
•Vaccinations (website; reviews mention kitten vaccinations and yearly annual boosters).
•Flea and worm treatment (website; one review mentions being “fully covered” for flea and worm meds via a monthly plan).
•Microchipping (website).
•Weight and diet advice (website; one review describes supportive help with a cat’s weight without judgement).
•Neutering (website; multiple reviews describe cat neutering and recovery).
•Dentistry (website; one review describes “extensive dental work” with follow-up check-ups).
•Diagnostics
•X-ray / diagnostic imaging (website; X-ray and blood testing listed as facilities).
•Wellness health screen (website).
•Emergency/out-of-hours: the website says emergencies outside practice hours are handled through Wanstead Veterinary Hospital (24/7).

Pricing

•Monthly pet plan: one reviewer says it includes flea and worm medication and “a few check ups a year” (no price stated).

People

•Vets and vet nurses are repeatedly mentioned as working together during appointments. In reviews, owners describe
•A “female vet” who took time to explain and answered questions thoroughly.
•A vet nurse described as “amazing” and “fantastic,” including a specific example of supporting an owner with a cat’s weight without judgement.
•Practice team gestures after a pet’s death are noted in one review (a sympathy card and a paw-shaped plantable token).

Reviews

4.5 stars from 312 reviews. - Cat care comes up frequently, including neutering, annual vaccinations, and dentistry; one owner describes “extensive dental work” with two follow-up check-ups to confirm healing.

•Handling of stressed or difficult cats is specifically praised (calming blankets mentioned; one owner felt their cat became easier to handle on a later visit after building trust).
•Appointment access is often described as quick, including being fitted in for an urgent visit; however, waiting time is inconsistent (one report of being seen within 5 minutes vs another wait of over 30 minutes).
•Bereavement support is mentioned in detail (sympathy card and memorial token).
•One recent review alleges poor communication, a dismissive attitude, and feeling the practice prioritised income; this conflicts with the many reviews praising kindness and professionalism.

Reviews for Goddard Veterinary Group Plaistow

Note: Showing the 5 most recent Google reviews out of 312 we track in total. Recent reviews may not be representative of overall sentiment.

Anne Sak

in the last week

I wasn’t sure at first as I’ve had bad experiences at past vets and my last vet before a house move set the bar very high, but now can confirm this is a very good vet for cats! The staff here are very helpful via WhatsApp, the cat calming blankets are good (sprayed with Feliway? I always spray my carrier with it anyway), the vet is friendly and the nurse is simply fantastic — she is the primary reason for this review! So caring and helpful, didn’t judge my boy and scold me for him being fat, and I am confident we will get him to a healthy weight with their help. The monthly pet plan is worth it — you are fully covered for flea and worm meds and a few check ups a year included. I also have FirstVet included with my insurance so all in all my cat has everything he needs. Waiting times vary. Last time I was seen within 5 minutes of my appointment. Today I waited >30 minutes, not great when your pet doesn’t want to be there! Parking is fine on adjacent roads with permit.

Hs

a week ago

My cat was neutered here and it went smoothly. My cat was also vaccinated as a kitten and we come yearly to do his annual vaccination. I was able to get an appointment for my cat very quickly.

Ricky Ramessar

2 weeks ago

Thank you for being so kind and caring

Andy Bailey

3 weeks ago

The staff are super friendly and their care for the animals is excellent. Highly recommended.

Christine Hampton

Have used Goddard veterinary plaistow since 1993 and happy with them , they care for the animals and are very friendly.

Marilena Stanoievici

🌟 5 Stars – Truly Caring and Compassionate Team I want to say a heartfelt thank you to the team at Goddard’s Plaistow for their kindness and compassion during such a difficult time. Our beloved Cookie recently passed away, and the care and empathy we received meant so much to our family. They not only looked after Cookie with love and professionalism throughout his life, but also made a beautiful and touching gesture after his passing — sending us a heartfelt sympathy card and a little paw-shaped plantable token in his memory. The words in the card were so thoughtful and showed how much they genuinely care about the animals they treat and the families behind them. Thank you, Goddard’s Plaistow team, for going above and beyond. Your compassion and thoughtfulness have brought us great comfort. We’ll always be grateful for the way you cared for Cookie. ❤️🐾

Rajwinder

a month ago

Fast appointment availability. The female vet was very friendly and answered all of my questions whilst smiling the whole time. She took her time explaining everything and attended to all my queries. The vet nurse was amazing too with helping the vet.

Asif Khan

4 months ago

My experience with Goddard Veterinary Group in Plaistow has been deeply disappointing. Despite being a loyal client for many years, I felt that the clinic prioritised income over patient care and customer service. After attending a scheduled appointment in regards to a previous paid service, I was met with a dismissive attitude from the staff, who blamed me for the communication. To make matters worse, I was informed that my cat was no longer welcome at the practice due to a supposed complaint about my behavior—an allegation I find baseless and unjust. This experience has left me questioning the professionalism and compassion of this clinic. It's disheartening to see a practice that once seemed caring and reliable turn its back on a long-standing client over a simple misunderstanding. I would advise other pet owners to consider alternative veterinary services that value their clients and pets.

Michelle Forbes

7 months ago

My cat (Sphinx) needed extensive dental work he was stressed and difficult to handle but they made sure he was relaxed and was extremely well looked after, he had two check ups after the work was done to be sure he healed well. Unfortunately 2 weeks later he got out and was attacked by a stray cat and they managed to fit him in for an emergency appointment this time although he was in pain he hissed but was much easier to handle and i feel they had earned his trust through their kind and caring attitude. Summing up this practice has friendly, professional and caring staff from the receptionists nurses and vets i found they all try and go the extra mile to make it the best experience for all and would not hesitate to recommend for a 5 star service

winkee ink

9 months ago

Staff were very friendly. My cat had a neutering surgery, and it went really well. The wound was made to the bare minimum, and she is now recovering super well too. I would recommend.