Goddard Veterinary Group Plaistow – Vets in Newham
Clinic Overview
- Kind, caring staff is the most consistent theme, with owners describing the team as friendly, compassionate and good at reassuring both pets and owners. - Cat care stands out strongly, including kitten vaccinations, annual boosters, neutering, dental work and handling nervous or difficult cats with patience. - Communication and access are often praised, including quick appointment availability and helpful follow-up through WhatsApp, although waiting times appear mixed, with reports ranging from being seen within minutes to waits of more than 30 minutes.
Goddard Veterinary Group Plaistow is a Newham practice within the VetPartners group. It offers routine vet and nurse appointments, preventive care, neutering, dentistry and diagnostic imaging, with out-of-hours emergencies directed to Wanstead Veterinary Hospital. Recent feedback is largely positive about the team’s care for cats and dogs, though a small number of reviews describe communication and handling concerns.
Services
- •Routine appointments and preventive care: Vet and nurse consultations, a free new pet health check, vaccinations, flea and worm treatment, microchipping, and weight and diet advice.
- •Surgery and procedures: Neutering is a regular part of the practice’s work, with reviews mentioning both cat neutering and a dog spay. Owners also mention smooth recovery support and follow-up help after procedures.
- •Dentistry and diagnostics: Dentistry is listed by the practice, and one owner describes extensive dental treatment with two follow-up checks to monitor healing. Diagnostic imaging including X-ray is available, alongside blood testing and wellness health screens.
- •Handling and support for nervous pets: Reviews particularly highlight cat care, including calming blankets for stressed cats and patient support with weight management.
- •Follow-up and emergency arrangements: Owners mention helpful responses to queries through the practice’s WhatsApp service. For emergencies outside opening hours, the practice directs clients to Wanstead Veterinary Hospital, which provides 24/7 cover.
Pricing
No published pricing information is currently available for this clinic.
People
Recent reviews mention a vet named Ángel Martin Fernandez in one strongly negative account. Other feedback praises a female vet for taking time to explain things clearly, and a vet nurse who is described as especially caring and helpful. Across reviews, the wider team of receptionists, nurses and vets is often described as friendly, kind and supportive.
Reviews
Google reviews average 4.5/5 from 315 reviews. Recent feedback is mostly positive, with a few negative experiences mixed in.
- •Kind, caring staff is the most consistent theme, with owners describing the team as friendly, compassionate and good at reassuring both pets and owners.
- •Cat care stands out strongly, including kitten vaccinations, annual boosters, neutering, dental work and handling nervous or difficult cats with patience.
- •Communication and access are often praised, including quick appointment availability and helpful follow-up through WhatsApp, although waiting times appear mixed, with reports ranging from being seen within minutes to waits of more than 30 minutes.
- •A smaller number of reviews report poor communication or a dismissive manner, including one complaint about handling during a cat consultation, but these sit alongside many more positive comments about professionalism and empathy, including thoughtful bereavement support after a pet’s death.

