Goddard Veterinary Group Plaistow – Vets in Newham
Clinic Overview
- Friendly, reassuring service is the clearest theme, with owners saying staff answer questions properly, give useful advice and help pets feel comfortable. - Cat care stands out, with reviews mentioning kitten and annual vaccinations, neutering, dematting, weight-management support and calm handling for nervous cats. - Practical support is often praised, including quick appointment access, helpful WhatsApp follow-up, and the team making space for an urgent X-ray that helped move a cat’s surgery forward quickly.
Services
- •Routine appointments and preventive care: Vet and nurse consultations, a free new pet health check, vaccinations, flea and worm treatment, microchipping, and weight and diet advice. Recent reviews mention annual dog and cat vaccinations, quick appointment availability, and helpful advice during appointments.
- •Surgery and procedures: Neutering is a regular part of the practice’s work, with reviews mentioning cat neutering and a dog spay. Owners also describe smooth recovery support and prompt replies to post-op questions through WhatsApp.
- •Dentistry and diagnostics: Dentistry is listed by the practice, and one owner describes extensive dental treatment with two follow-up checks to monitor healing. Diagnostic imaging including X-ray is available, alongside blood testing and wellness health screens; one recent review highlights the team fitting in a cat for an X-ray on a full schedule, which helped speed up needed surgery.
- •Handling and support for nervous pets: Reviews particularly highlight cat care, including calming blankets for stressed cats, patient support with weight management, and gentle handling during a dematting nurse appointment.
- •Follow-up and emergency arrangements: Owners mention helpful responses to queries through the practice’s WhatsApp service. For emergencies outside opening hours, the practice directs clients to Wanstead Veterinary Hospital, which provides 24/7 cover.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review comments on cost are sparse, though one owner says the monthly pet plan felt worthwhile for routine parasite treatment and included check-ups.
People
Recent reviews name Bea, who is warmly praised after a nurse appointment for being attentive and affectionate with a cat. Ángel Martin Fernandez is named in one strongly negative review. Other feedback praises a female vet for taking time to explain things clearly, along with a nurse described as especially caring and helpful; the wider team of receptionists, nurses and vets is often described as friendly and supportive.
Reviews
Google reviews average 4.5/5 from 337 reviews. Recent feedback is mostly very positive, with one notably negative account mixed in.
- •Friendly, reassuring service is the clearest theme, with owners saying staff answer questions properly, give useful advice and help pets feel comfortable.
- •Cat care stands out, with reviews mentioning kitten and annual vaccinations, neutering, dematting, weight-management support and calm handling for nervous cats.
- •Practical support is often praised, including quick appointment access, helpful WhatsApp follow-up, and the team making space for an urgent X-ray that helped move a cat’s surgery forward quickly.
- •Waiting times and individual experiences can vary: one owner reported being seen quickly while another mentioned a wait of more than 30 minutes, and one review describes a poor consultation experience with a named vet.
