Goddard Veterinary Group West Ham

- Several recent reviewers praise clear explanations and kind handling, especially around neutering, vaccination and first consultations. - There is strong feedback for surgical care and aftercare, including one detailed account of entropion surgery with step-by-step explanations and good support during early recovery. - Individual staff receive positive mentions, particularly Dr Judy-Ann for persistence with a difficult skin case and Angel Femandez for friendly, informative care.

Goddard Veterinary Group West Ham is a VetPartners practice in Newham offering routine appointments, preventive care, diagnostics and surgery for pets. Website-listed services include vet and nurse consultations, neutering, dentistry, x-rays, blood testing, vaccinations, microchipping, flea and worm treatment, weight and diet advice, and wellness health screens. The practice states that operations can be performed on site, with out-of-hours emergency care provided through Wanstead Veterinary Hospital, which is open 24/7.

Services

•General and preventive care: Vet and nurse appointments, vaccinations, microchipping, flea and worm treatment, weight and diet advice, and wellness health screens.
•Surgery and procedures: Neutering and other operations are listed, with reviews specifically mentioning cat neutering and entropion surgery on both eyes. Owners describe clear explanations before treatment and support during the first days of recovery after surgery.
•Diagnostics and treatment: Dentistry, blood testing and diagnostic imaging including x-ray are listed on the clinic website. Reviews also mention treatment of a difficult cat skin condition, with sustained follow-up leading to a marked improvement.
•Routine consultations: Reviews describe straightforward first consultations and treatment, including care that helped a senior greyhound feel comfortable.
•Emergency arrangements: Out-of-hours emergency care is provided through Wanstead Veterinary Hospital, open 24/7, 365 days a year.

Pricing

No published pricing information is currently available for this clinic.

People

Named in reviews are Dr Judy-Ann, praised for persistence, compassion and patience in helping a cat with a difficult skin condition; Angel Femandez, described as quick, informative and gentle with patients; and Clair and Emma, who are mentioned as friendly and helpful.

Reviews

Google shows 4.4 stars from 308 reviews.

•Several recent reviewers praise clear explanations and kind handling, especially around neutering, vaccination and first consultations.
•There is strong feedback for surgical care and aftercare, including one detailed account of entropion surgery with step-by-step explanations and good support during early recovery.
•Individual staff receive positive mentions, particularly Dr Judy-Ann for persistence with a difficult skin case and Angel Femandez for friendly, informative care.
•Negative themes focus on communication, with one brief review calling it poor, one complaint about how a phone call was handled near closing time, and one report of a three-week wait for ashes to be returned alongside concerns about cost.

Reviews for Goddard Veterinary Group West Ham

Note: Showing the 10 most recent Google reviews out of 308 we track in total. Recent reviews may not be representative of overall sentiment.

Julia Webster

2 months ago

arye franco

3 months ago

Troublesome If at 6:00 PM the secretary tells you they close at 7 and you tell her you're in the neighborhood. And she starts reading you all kinds of regulations. What a robot. In short, very simply, don't call them, they will call you, but politely.

Sean Kerwick

6 months ago

Been waiting 3 weeks to get my dogs ashes back despite paying a huge amount of money. The vet is very small and very expensive compared to elsewhere. On the plus side Clair & Emma are very friendly. Thats why im giving it 2 stars instead of 1.

R A

The vet is ok, but poor communication.

U B

Dear Dr Judy-Ann and her team. I can’t thank you enough for everything you’ve done for my cat Lucky. Watching him struggle with that difficult skin condition was heartbreaking, and there were times I felt completely helpless. Your kindness, patience, and determination truly changed everything. Because of you Lucky is finally comfortable, happy and back to his playful self- and that means the world to me. You didn’t just heal his skin, you gave him back his quality of life and gave me so much peace of mind. Thank you from the bottom of my heart for treating him with such compassion and for never giving up on him. We’re both so grateful for the care and hope you you’ve given us. With all my appreciation Urszula Boudib.

Ul Dos

7 months ago

Very easy to deal with them. As a new animal owner I found it quite informative and straightforward. Good job Goddard West Ham.

Kayleigh Knight

The team at West Ham were so friendly and helpful when my cat Oli was neutered. They explained everything clearly, treated him with so much care, and made the whole experience stress-free for both of us. I’m so grateful for their kindness and would happily recommend them to anyone!

Hafsa A. (Deeyah)

9 months ago

Best vet I've ever been to in my 23 years of owning animals - very quick but informative and friendly service. Our vet was Angel Femandez, a fitting name! He clearly loves his patients and handles them with care. The Petplan is great too!

Anastasiia P.

1 year ago

Our experience with the vets here was good overall, with the initial check, neutering and vaccination all done well and the cat recovered alright despite being very prone to stress. However, the best part was the entropion surgery on both of our cat’s eyes. He has been suffering a lot as he was growing with the problem, and the surgery helped a lot. We were consulted on all the steps, the post surgery care was explained and we were supported the first few days when the pain and discomfort were the greatest. Now it’s been about a couple of months after surgery, and the scarring is gone, the eyes healed and look beautiful - symmetrical, bright and open wide. He’s also a much calmer and happy kitten now. We couldn’t be happier!