Ilford PDSA Pet Clinic

Ilford PDSA Pet Clinic is part of PDSA, the veterinary charity, offering free and low-cost care for pets in need. Recent feedback is largely positive about the team’s kindness, professionalism, and clear communication across both routine appointments and more serious cases. End-of-life care remains a recurring theme in reviews, with several owners praising compassionate support while one recent reviewer described a distressing euthanasia experience.

Services

•Free and low-cost veterinary care for pets in need through PDSA.
•Routine care including vaccinations; recent reviews mention cats attending for vaccinations and advice on completing a full vaccine course for outdoor cats.
•Investigation and supportive treatment for unwell pets, including blood tests, time on a drip, and assessment of breathing difficulties. One recent review describes an older cat receiving blood tests and several hours on a drip before end-of-life decisions were made.
•End-of-life care, including euthanasia.
•Veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Petros (vet): praised for listening carefully, explaining things calmly, and providing reassuring ongoing care.
•Peter (vet): mentioned for supportive communication, kindness, and help during repeat visits.
•Alison and Shaynie (reception): thanked for being welcoming, friendly, and helpful on the phone and in person.
•Recent reviews also praise the wider team of vets, nurses, pharmacy, and reception staff for being caring, polite, and professional.

Reviews

Google rating: 4.6 stars from 1090 reviews.

•Many reviewers describe the staff as helpful, kind, friendly, and professional, with short recent comments simply calling out the team as “amazing” and consistently supportive.
•Communication is a recurring positive theme: owners mention clear explanations, helpful advice, and not feeling rushed even when the clinic is busy or running behind.
•Recent care examples include cat vaccinations, advice on a full vaccine course for outdoor cats, and supportive treatment for a very ill older cat that included a drip and blood tests.
•Feedback on euthanasia is mixed: several owners describe compassionate handling on a very difficult day, while one recent 1-star review says the process felt rushed, upsetting, and lacking sensitivity.