Goddard Veterinary Group Fremantle Road Barkingside

Goddard Veterinary Group Fremantle Road Barkingside is part of the Goddard Veterinary Group, a VetPartners practice, and offers routine care alongside on-site diagnostics and surgery, including blood testing, X-rays and operations. The practice says out-of-hours emergencies are referred to Wanstead Veterinary Hospital, which is open 24/7 throughout the year. Recent feedback is mixed: many owners praise kind staff, smooth surgical care and helpful support, while others raise concerns about pricing clarity, staged treatment and some communication issues.

Services

•Routine and preventive care: consultations, nurse clinics, vaccinations including puppy and kitten courses, microchipping, flea and worm treatment, weight and diet advice, wellness health screening, and a free new pet health check.
•Procedures and treatment: surgery and operations, dentistry, and neutering. Recent reviews mention a pet recovering well after an operation and kind handling of a stray cat brought in for neutering.
•Diagnostics: in-house blood testing, diagnostic imaging and X-rays are listed.
•Ongoing care options: the clinic website mentions the ProActive Pets healthcare plan.
•Out-of-hours care: pets needing emergency treatment outside normal hours are referred to Wanstead Veterinary Hospital, which the practice states is open 24/7, 365 days a year.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members mentioned by owners include Dr Poppy, praised for kind care and discussing options to fit a budget, and Alexandra on reception, highlighted for being polite, informative and thorough when answering questions. Reviews also refer more generally to a kind and professional female vet and a friendly team, though some owners report brusque or defensive communication.

Reviews

Google rating: 4.4/5 from 120 reviews. Recent feedback is mixed.

•Several owners describe warm, caring service, with specific praise for Dr Poppy and Alexandra, and one long-term client calls the vet kind and professional.
•Clinical care is a positive theme in some reviews: one owner says their pet’s operation went smoothly with good communication throughout, and another says a stray cat was treated kindly and they were given useful advice on other health issues.
•Negative reviews focus on pricing and treatment clarity, including concerns about repeat consultations, diagnostics being suggested only after earlier treatment had not resolved the problem, and frustration over charges feeling unclear or escalating.
•Communication is another mixed area: some owners say the team is friendly, welcoming and never rushed, while others describe abrupt, cold or defensive interactions by phone or during consultations.

Reviews for Goddard Veterinary Group Fremantle Road Barkingside

Note: Showing the 10 most recent Google reviews out of 120 we track in total. Recent reviews may not be representative of overall sentiment.

Nata St

1 month ago

We have been with this vet for apox 10 years. Pros: very good lady vet, highly recommended. She is kind and professional.

GBPRL 87

2 months ago

I am writing to formally raise serious concerns regarding the level of care and professionalism at the Barkingside branch of Goddard Veterinary Group. I have attended this practice multiple times with my cat. In December, she was treated for a rash and a lesion on her thigh. Antibiotics were administered and the lesion was expressed. The issue did not resolve. When I returned in February with the same unresolved symptoms, the initial recommendation was to repeat the same antibiotic treatment that had already proven ineffective. It was only after I questioned this that diagnostic testing was suggested at an additional cost of £200, with no guarantee the issue would be identified and further costs likely to follow. This raises concern as to why diagnostic investigation was not considered earlier, particularly given the lack of improvement after the first treatment. Repeating unsuccessful treatment before investigating the root cause appears neither proactive nor cost-effective. Each consultation costs approximately £60, and multiple visits without resolution quickly escalate expenses. I was told treatment is delivered “in stages” to make it more affordable; however, repeated consultations and ineffective treatments do not reduce cost — they increase it, while prolonging distress for the animal. When I raised reasonable questions about the clinical approach and costs, the vet’s attitude changed noticeably and became defensive. I was made to feel uncomfortable simply for seeking clarity. Mentioning that I would obtain a second opinion was also met with defensiveness, which I found unprofessional. An independent vet subsequently assessed my cat and recommended addressing the root cause directly. The contrast in clarity and decisiveness was significant. My concerns relate to repeated ineffective treatment, delayed diagnostics, escalating costs, and unprofessional communication. I will be raising this matter formally with head office and expect it to be taken seriously. In my OPINION goodard have a lot of overhead cost they must meet before any sort of treatment can be given to your animal. This is how I feel taking my pet to barkingside. After discussing this with other pet owners I have been given similar experiences they have had with goddards.

Jennifer Robinson

I found this vets to be very kind, understanding, friendly and caring when dealing with a stray cat I recently helped, who needed to be neutered under the new £10 scheme for strays. They also gave me plenty of useful advice regarding his other health issues. There wasn't any hesitation in helping me with Fig. He was by all accounts very well treated.

Dilip sathiyanathan

4 months ago

This practice has serious issues with transparency, pricing, and basic professionalism. I called about putting my dog to sleep and was met with a rude, cold, and dismissive attitude. There was no empathy at all, despite the nature of the call. I was quoted £134 plus £94, which is £228, yet I was then told the total would be around £300. When I questioned this, I was vaguely told there were “additional” or “hidden” costs, but no one could clearly explain what they were or why the numbers didn’t add up. The lack of clarity was shocking. Worse, this is not a one-off. I have been overcharged here before, again with extra fees that were not explained upfront. Only after treatment do these costs suddenly appear. This feels misleading at best and exploitative at worst, especially when clients are emotionally vulnerable. When dealing with end-of-life care, people deserve honesty, compassion, and clear pricing. This practice repeatedly delivers none of that. Based on my experiences, I would strongly advise others to be extremely cautious or go elsewhere.

Sophia Hma

9 months ago

Emily Emily

1 year ago

Outstanding Care and Professionalism! I’m incredibly happy with the service at Goddard vet in Barkingside. My pet recently had an operation, and I couldn’t believe how smoothly everything went. The procedure was done so professionally – you can’t even see a mark on her body! The vet and the entire team were kind, caring, and truly experts at what they do. They made sure I felt informed and reassured throughout the whole process. My pet is already back to her happy, playful self. I’m so grateful for their amazing work – I highly recommend this clinic to anyone who wants the best for their furry friend!

Sara Ali

I accidentally called the wrong Goddard vet branch so this isn't my branch but I was really disappointed with the abrupt and dismissive tone from the woman on the phone. I thought this doesn't seem like my usual Goddard branch and it wasn't thankfully. Kindness goes such a long way and I would encourage the staff to speak to people in a kinder tone.