Goddard Veterinary Group Ilford

Care arrangements: - 24/7 emergency care is stated as being available via Wanstead Veterinary Hospital for urgent assistance.

Services

Services and facilities mentioned on the website include

•Consultations (including a free new pet health check)
•Blood testing
•Diagnostic imaging / X-ray
•Dentistry
•Neutering
•Operations (performed on-site)
•Vaccinations
•Microchipping
•Flea and worm treatment
•Nurse clinics
•Weight and diet advice
•Wellness health screen
•Pet healthcare plan: ProActive Pets (name referenced; inclusions not detailed in the provided summary)

Care arrangements

•24/7 emergency care is stated as being available via Wanstead Veterinary Hospital for urgent assistance.

Species/case types evidenced in reviews (not a complete list of what the clinic treats)

•Cats (general care)
•Rabbit with leg injury (assessed as muscle pull; pain relief prescribed; recheck mentioned)
•Guinea pig with reduced appetite (problem identified; treatment discussed)
•Chick with wing injury (assessed; advice and medication provided)

People

Named team members mentioned in reviews

•Helena (vet) – described as “extremely professional” by a cat owner.
•Claire, Elena, Heather – praised by name for being helpful and supportive over a multi-year client relationship.

What owners specifically highlighted

•Thorough assessment and follow-up: one owner reported the rabbit was checked twice, reassured it wasn’t a fracture, and was prescribed pain relief.
•Flexibility with urgent care: multiple reviews mention being fitted in for urgent or last-minute appointments.
•Accommodation when running late: one owner said staff moved their appointment later when they were delayed by traffic.

Reviews

4.6 stars from 188 reviews. - Urgent appointments accommodated (e.g., “last minute emergency appointment” for an injured rabbit; urgent slot for an injured chick).

•Clear clinical reassurance and treatment: injuries assessed (fracture ruled out; organs said to be unaffected), with medication/pain relief and practical advice provided.
•Small-pet care discussed in detail: guinea pig not eating was assessed and the vet “identified the problem.”
•Reliability issue raised: more than one review says calls often aren’t answered, despite otherwise positive experiences of care.

Reviews for Goddard Veterinary Group Ilford

Note: Showing the 5 most recent Google reviews out of 188 we track in total. Recent reviews may not be representative of overall sentiment.

Mimi S.cader

a month ago

Staff are always helpful kind and supportive. I’ve been with them for four years and I wouldn’t go to anyone else. They are very careful and thorough and amazing! Claire Elena heather are all brilliant !

Rodrigo Paz

Veterinarian Helena was extremely professional today. She gave me exactly what I expected from a vet. Toto, my cat, and my family are very grateful. I would give her 10 stars, not just 5.

Nina Scott-Smith

a week ago

Such a nice vet! She took great care of our cat and was so friendly. Would highly recommend

2 months ago

Shuhana Begum

3 months ago

The staff are very nice and professional and always make me feel as though my cat has been cared for. However, whenever I call the vet no one seems to pick up the phone no matter what time I call. Other than that it’s a great vet to take your pets!

5 months ago

Anastasia Rukosujeva

6 months ago

Thank you for arranging last minute emergency appointment. My rabbit injured her leg on 26/06 and my worst fear was that it’s a fracture. The vet did an amazing job, she checked her twice and said that she just pulled her muscle. They prescribed pain relief medication. She’s doing well now, jumping, running around and using her leg in full. Thank you so much.

Sonya Askar

4 months ago

Had to make an urgent appointment for my little girls chick who got bit on the wing today by a horrible vicious crow. Me and my daughter was so sad, but the lovely vets were ever so helpful and kind and gave us relief that Amber was only hurt kn the wing and all organs were missed. They provided us with excellent advice and meds too. Thank you so much for taking care of our baby chicks today.

Hiroshi Takahashi

One of my Guinea Pigs was ill and not eating. The vet was very professional and able to identify the problem and was super helpful and friendly. The vets were even able to give a slot in their busy schedule when they found out the cost of treatment at the Royal Veterinary College was much much more expensive. We were also late to our appointment of 18:30 due to traffic, but the staff were super kind and pushed it to 18:50, 10 minutes before closing. I do feel guilty making them go home late.