Our Score (60/100)
- Access and admin are often praised: owners mention getting through by phone, securing appointments quickly, changing appointment times when needed, being seen close to schedule, and receiving reminders for appointments and vaccinations....
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- Access and admin are often praised: owners mention getting through by phone, securing appointments quickly, changing appointment times when needed, being seen close to schedule, and receiving reminders for appointments and vaccinations. - Communication is a recurring strength in positive reviews: some owners say treatment options and costs are explained clearly during the consultation, and one highlights fast insurance paperwork and a refund when the final bill came in below estimate. - Kind handling stands out in difficult situations: euthanasia support is singled out for compassion, and urgent or surgical care receives praise in reviews about kitten operations, a cat needing immediate treatment after a fight, and flexible handling of a nervous cat.
