Dog & Cat Vets in Greater London

Medivet Southwark is part of the Medivet group (a corporate veterinary provider). The practice offers 15‑minute consultations and has on-site diagnostics (in‑house laboratory, X‑rays and ultrasound), with dentistry also listed. Out-of-hours care is handled by another Medivet 24‑hour site, and the website states there’s no charge for assessment by phone (with an out-of-hours consult fee of £130). From the latest reviews, owners often describe calm, well-managed appointments and vets taking time to explain ongoing problems (including seizures and multi-condition care in an elderly dog). However, two recent 1‑star reviews describe serious concerns around communication and follow‑up (e.g., owners saying promised call-backs didn’t happen and delays around an urgent referral), in contrast to other reviews praising support during emergencies.

Swale Veterinary Practice Ltd describes itself as providing “quality, affordable pet care… from routine checkups to specialised treatments.” It is also listed as a veterinary nurse training facility and offers emergency veterinary services. Based on the latest reviews available to us, the practice is frequently used for urgent problems as well as routine care: one dog was treated out of hours for a badly bleeding cut, with a general anaesthetic and sutures, and another was given a same-day appointment (about an hour after calling) after eating something it shouldn’t. Reviews also mention longer-term support for chronic illness (diabetes in multiple dogs). Alongside this, there is a conflicting account alleging an x‑ray miss (fracture reportedly not identified) and issues with reception interactions and billing.

Companion Care (Chingford) Ltd describes itself as a locally owned practice, set up for surgical and diagnostic work with an operating theatre, hospital ward, isolation unit, and in‑house lab testing plus imaging (digital X‑ray and ultrasound). Recent reviews include multiple accounts of orthopaedic and other surgery with owners describing the clinic as informative during consultations and giving post‑op guidance/aftercare (including recovery support and answering questions). Pricing feedback is mixed: one owner reports a much higher quote here for guinea pig tumour surgery than another practice, while other reviewers focus on successful outcomes and support.

Medivet North Harrow is part of the Medivet group (a national chain with 24-hour centres). The practice is also listed as a veterinary nurse training facility. From the practice page, Medivet offers around-the-clock emergency care via one of its 24-hour centres (not necessarily at this branch). Recent reviews describe a generally smooth, well-explained first-visit experience (for example, a vet being “informative & patient” with a cat, and staff helping keep a dog calm during a consultation). One reviewer, however, reports a pricing/discount dispute (a new-customer discount allegedly not honoured) and describes pressure to buy medications and proceed with vaccinations, while still noting the receptionist was helpful and not pushy. A long-standing client also mentions nearly 10 years of gentle care from “Mr Patel,” who is described as retiring.

Lawton & Stoakes is described in the provided data as a veterinary practice that also acts as a veterinary nurse training facility and is associated (at least in its marketing) with emergency/out-of-hours care—though reviews conflict on how emergency requests are handled in practice. Based on owner reports, the clinic sees a mix of cats and dogs as well as exotic pets (examples mentioned include a tortoise, bearded dragon and a conure/parrot). Some owners highlight a conservative approach to treatment decisions (for example, one reviewer says the team didn’t push unnecessary or expensive treatments for an anxious dog), while others describe serious concerns including refusal to help in urgent situations, misdiagnosis, and communication issues around anaesthetic risk for birds. Concrete points mentioned by reviewers include: - Experience with exotics is specifically called out by some owners (e.g., “reliable and experienced” for exotic pets). - One owner says staff handled an anxious dog gently and the dog left appointments calmer. - One owner reports being turned away without previous vet records, despite having paid upfront, and says a refund took four days. - Multiple owners describe dismissive or unhelpful communication, including a phone call where no flea-control guidance was offered.

Village Vet Brackenbury is a small-animal practice offering routine care (vaccinations and health checks are repeatedly mentioned) and help with admin-heavy needs like pet travel paperwork and insurance liaison. Reviewers often describe staff taking time to explain things to new owners, and several mention good handling of anxious or defensive cats. There is also a clear split in experiences: most recent reviews are very positive about communication and empathy, while one reviewer reports rude front-desk interactions, rough handling, and a feeling that cost was prioritised.

Mill Lane Veterinary Surgery is an independent practice founded and run by Dr. Joshua Rusnak and accredited by the Royal College of Veterinary Surgeons (RCVS) as a Small Animal Practice. The website also states it provides 24-hour emergency cover as part of that accreditation and has specialist diagnostic equipment. In recent reviews, owners describe routine care such as vaccinations and cat dental work, with one client highlighting that the vet did not push unnecessary treatments and that pricing for dental surgery was “substantially cheaper” than corporate chain quotes. Experiences appear mixed at reception: some reviews praise a polite, efficient receptionist, while others report rudeness.

Medivet Lewisham – The Veterinary Practice is part of the Medivet corporate group. Based on the website and recent reviews, it appears set up for routine care and vaccinations as well as urgent same-day problems (one owner described calling with an emergency and being seen with medication and a clear plan). Medivet also advertises access to overnight emergency care via its 24-hour centres, with a stated nationwide overnight consultation fee. The clinic is also listed as a Veterinary Nurse Training facility. Concrete specifics owners mention include: staff taking time to explain options clearly; a vet focusing on ruling out serious causes and choosing a lower-cost treatment route in one urgent case; and at least one report of a vaccination administration/record issue leading to travel disruption and a poor response to the complaint.

Willett House Veterinary Surgeons is a multi-site veterinary practice (a main hospital site plus branch practices) that says it uses modern surgical and medical techniques. Evidence from the website and reviews suggests it’s set up for both routine care and more advanced work: the website lists 24/7 emergency care, CT scanning, and keyhole (laparoscopic) bitch spay, while reviews describe dental procedures under general anaesthetic (including scale/polish and extractions) and urgent same-day treatment for a very young puppy. Owners also mention practical day-to-day factors such as easy appointment access, helpful reception, and timely prescriptions. There is, however, a serious negative account describing a cat becoming unwell after a dental, repeated re-visits with medications, and dissatisfaction with how the complaint was handled—alongside other reviews reporting good outcomes after dentals.

Every Tail Vets Stratford describes itself as a modern practice offering same- or next-day appointments. The website highlights diagnostics & imaging, surgery, dental care, a pharmacy, wellness/preventative care, and virtual/ongoing support. Reviews frequently mention vaccinations with a check-up, clear explanations during consults, and small touches aimed at reducing stress (for example, treats used to help dogs stay calm, and some owners leaving with free treats). Pricing feedback is mixed: several reviewers call prices “reasonable,” while one review reports being charged £60 for antibiotic eye drops they believed should cost around £10.