Clinic Not Accepting Clients from VetsCompared
Medivet 24 Hour Kensington – Vets in South Kensington
Clinic Overview
Medivet 24 Hour Kensington is part of the Medivet group and provides 24-hour emergency cover, including intensive care, alongside routine veterinary care. It also lists advanced diagnostics and surgery such as CT imaging, endoscopy, ultrasound, keyhole surgery and orthopaedics. Recent feedback is largely very positive, especially for urgent care, clear explanations and the kindness of the team, though a small number of reviewers report problems with communication and travel-related admin.
Services
- •24-hour emergency and inpatient care: Round-the-clock emergency cover and 24-hour intensive care are listed. Reviews mention weekend and out-of-hours visits, pets being admitted for ongoing care, and urgent surgery for a puppy.
- •Diagnostics and imaging: The clinic lists CT imaging, X-rays, ultrasound, ECG, endoscopy and an in-house laboratory.
- •Surgery: Keyhole surgery, soft tissue surgery and orthopaedic surgery are listed, along with an orthopaedic theatre. Recent feedback also mentions urgent surgical treatment and follow-up care.
- •Routine and preventive care: Vaccinations, parasite care, neutering, microchipping and nurse clinics are listed. One recent reviewer also praised the clinic’s healthcare plan for ongoing and preventive care.
- •Consultations and travel paperwork: The clinic lists 15-minute consultations and Animal Health Certificates. Reviews include both positive general feedback on advice and one detailed complaint about pet travel guidance and admin.
- •Other clinical services: Dentistry and laser treatment are listed.
- •Species treated: Cats, dogs, rabbits and small mammals.
- •Training facility: The clinic is listed as a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
- •Out-of-hours consultation fee: £130
- •Phone assessment: no charge listed
Reviews give a mixed picture on cost. One owner felt the healthcare plan offered good value for ongoing care, while another was unhappy with a £587 bill linked to travel vaccinations, paperwork and later billing follow-up.
People
- •Vishaal Corpaul receives repeated praise for being diligent, supportive, informative and professional, including during an urgent surgery case.
- •Tom is singled out warmly by a long-term dog owner.
- •Emma is mentioned as a trusted regular vet by a long-standing client.
- •Jia Goh appears in mixed feedback: one owner praised Jia’s care, while another criticised travel advice and later billing follow-up.
- •Roshni, Vanesa and Dr. Clarisse are all thanked for calm, gentle and reassuring care, with clear explanations in stressful situations.
- •Willow also appears in earlier client feedback.
- •Reception and front-of-house staff are frequently described as friendly, welcoming and helpful.
Reviews
Google rating: 4.5/5 from 670 reviews. Recent feedback is mostly very positive, with strong comments about kindness, professionalism and confidence in the team.
- •Many reviewers describe the vets and reception staff as friendly, helpful and caring, with clear explanations that do not feel rushed.
- •Emergency and out-of-hours care remains a standout theme, including repeated weekend visits, hospital admissions and urgent surgery.
- •Reviews also mention good care for a range of problems, including a dog’s eye ulcer, respiratory illness, and urgent treatment needs.
- •Negative feedback is in the minority but focuses on communication and admin, including one complaint about phone handling and another detailed complaint about pet travel paperwork, timing advice and later billing follow-up.
