Dog & Cat Vets in Banstead

## Summary Banstead Village Veterinary Surgery is an independently owned practice, established in 2003 by Andy Downing (MRCVS, BVetMed). Based on the clinic’s own information and the latest reviews, it appears set up for ongoing general veterinary care—people mention both routine check-ups and “unexpected visits,” and describe a team that listens to concerns and aims to reassure owners. Several reviewers also point to long-term continuity (including one client returning for 16 years). ## Services - General veterinary appointments (bookable via the website). - Repeat prescriptions (requestable via the website). - VIP Health Club (listed on the website; inclusions not specified in the available information). - Emergency/out-of-hours: when closed, the clinic directs clients to out-of-hours providers (MiNight Vet and Vets Now), as stated on its website. ## People - **Andy Downing (MRCVS, BVetMed)** — founded the practice in 2003 (role beyond founder not specified in the available information). - **Clinical team (unnamed in the available reviews)** — owners describe staff who: - listen to concerns and try to help (one review explicitly mentions being listened to), - handle both routine care and unexpected visits in a way that leaves owners feeling reassured. ## Reviews **Google rating: 4.9 stars from 227 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Long-term trust and repeat use (one reviewer describes returning for 16 years). - Owners mention feeling listened to and reassured, including during unexpected visits. - Comments describe the team as professional and accommodating.

## Summary Kriek and Gibson Veterinary Surgery is described by clients as a **family-run** practice. Reviews point to a clinic focused on **routine companion-animal care for dogs and cats**, with an emphasis on supportive handling during difficult moments. Owners specifically mention **compassionate end-of-life care** (“treated them lovingly and with respect”), help for **anxious/reactive dogs** via **recommendations for dog trainers**, and a clinic environment that pets appear to enjoy (one owner notes their dog “loves the Vet’s and Nurses” and the **Kong toys** available to buy). ## Services Based on the latest reviews available to us, the clinic is mentioned in relation to: - General veterinary and nursing care for **dogs** (including ongoing care “since she was a puppy”) and **cats** - **Support around euthanasia/end-of-life** situations, with owners describing respectful handling of pets who had passed - **Behaviour support signposting**, including recommending **dog trainers** for an anxious/nervous, reactive dog - Retail of pet items mentioned by name: **Kong toys** ## People - **Lucinda** (role not stated): praised for **recommending dog trainers** to help an anxious/nervous, reactive dachshund, which the owner says helped with the dog’s anxiety. - **Rebecca** (vet): specifically mentioned as **caring** while looking after a client’s cats. ## Reviews **4.8 stars from 78 reviews.** Themes below are drawn from the latest written reviews available to us. - **Kind, welcoming manner** is repeatedly mentioned, including consistent positive experiences over multiple years. - **Compassionate end-of-life support**, with one owner highlighting how their dogs were treated “lovingly and with respect” after they passed. - **Good fit for nervous pets**, including practical help via trainer recommendations for anxiety/reactivity. - **Positive experiences with cats**, with multiple owners mentioning their cats and the support they received.