Dog & Cat Vets in Silk Bridge

## Summary Hendon Vets 4 Pets Ltd is part of the Vets4Pets group. The practice is set up for on-site diagnostics and surgery, with facilities listed for digital X‑ray, ultrasound, ECG, an in‑house lab, an operating theatre, a hospital ward and an isolation unit. Recent reviews include multiple owners describing urgent injury workups with imaging and same-day care (including X‑rays and surgery), alongside a small number of serious complaints about communication and a disputed diagnosis. ## Services - **Diagnostics & monitoring (on-site):** digital X‑ray, ultrasound, ECG, biochemistry, haematology, blood pressure monitoring, and an in‑house laboratory. - **Surgery & inpatient care:** operating theatre, hospital ward; owners mention **surgeries** including treatment after a **fractured leg**, and a **knee replacement** mentioned as a prior operation. - **Orthopaedics:** listed as a specialty; reviews describe repeat orthopaedic-type surgeries and imaging for leg injuries. - **Dentistry:** listed. - **Laser treatment:** listed. - **Infection control:** isolation unit listed. - **Pet travel documentation:** pet passport / animal health certificate listed. - **Out-of-hours/emergency cover (when closed):** emergency cover is provided through **Royal Veterinary College Queen Mother Hospital for Animals** (as stated on the website). - **Training status:** listed as a **Veterinary Nurse Training facility** and an **RCVS approved training & assessment practice**. ## Pricing - One reviewer reports an **overnight stay costing £1,300** for their cat (and alleges the diagnosis was wrong). ## People - **Dr Daniel (vet):** praised by one reviewer for helping their dog (“hero”), but criticised by another as “abrasive” and lacking empathy during a cat’s care. - **Claudia (vet):** mentioned positively in one review for being “incredible” during a visit. - **Martin (doctor/vet):** credited in a review with long-term involvement in a dog’s orthopaedic history (including a knee replacement in the past) and being present for a later urgent leg-injury visit with imaging and further surgery. - **Reception team:** one review highlights **Mark** at reception positively; another review describes receptionists as rude—feedback is mixed. ## Reviews **4.2 stars from 232 reviews.** Themes below are drawn from the latest written reviews available to us. - **Orthopaedic/injury cases with imaging and surgery:** owners describe fractured-leg care and leg injuries worked up with **X‑rays**, with some reporting multiple surgeries over years and good recoveries. - **Speed of appointments:** one owner reports being offered an appointment within an hour for a leg injury and completing examinations and imaging within half a day. - **High praise vs serious complaints:** several reviews say pets’ lives were saved and surgeries went well; a minority report very poor experiences, including a claimed **misdiagnosis**, high cost for an overnight stay, and concerns about empathy/attitude and follow-up recommendations.