Hendon Vets 4 Pets Ltd

Hendon Vets 4 Pets Ltd is part of the Vets4Pets group. The practice is set up for on-site diagnostics and surgery, with facilities listed for digital X‑ray, ultrasound, ECG, an in‑house lab, an operating theatre, a hospital ward and an isolation unit. Recent reviews include multiple owners describing urgent injury workups with imaging and same-day care (including X‑rays and surgery), alongside a small number of serious complaints about communication and a disputed diagnosis.

Services

•Diagnostics & monitoring (on-site): digital X‑ray, ultrasound, ECG, biochemistry, haematology, blood pressure monitoring, and an in‑house laboratory.
•Surgery & inpatient care: operating theatre, hospital ward; owners mention surgeries including treatment after a fractured leg, and a knee replacement mentioned as a prior operation.
•Orthopaedics: listed as a specialty; reviews describe repeat orthopaedic-type surgeries and imaging for leg injuries.
•Dentistry: listed.
•Laser treatment: listed.
•Infection control: isolation unit listed.
•Pet travel documentation: pet passport / animal health certificate listed.
•Out-of-hours/emergency cover (when closed): emergency cover is provided through Royal Veterinary College Queen Mother Hospital for Animals (as stated on the website).
•Training status: listed as a Veterinary Nurse Training facility and an RCVS approved training & assessment practice.

Pricing

•One reviewer reports an overnight stay costing £1,300 for their cat (and alleges the diagnosis was wrong).

People

•Dr Daniel (vet): praised by one reviewer for helping their dog (“hero”), but criticised by another as “abrasive” and lacking empathy during a cat’s care.
•Claudia (vet): mentioned positively in one review for being “incredible” during a visit.
•Martin (doctor/vet): credited in a review with long-term involvement in a dog’s orthopaedic history (including a knee replacement in the past) and being present for a later urgent leg-injury visit with imaging and further surgery.
•Reception team: one review highlights Mark at reception positively; another review describes receptionists as rude—feedback is mixed.

Reviews

4.2 stars from 232 reviews. - Orthopaedic/injury cases with imaging and surgery: owners describe fractured-leg care and leg injuries worked up with X‑rays, with some reporting multiple surgeries over years and good recoveries.

•Speed of appointments: one owner reports being offered an appointment within an hour for a leg injury and completing examinations and imaging within half a day.
•High praise vs serious complaints: several reviews say pets’ lives were saved and surgeries went well; a minority report very poor experiences, including a claimed misdiagnosis, high cost for an overnight stay, and concerns about empathy/attitude and follow-up recommendations.

Reviews for Hendon Vets 4 Pets Ltd

Note: Showing the 5 most recent Google reviews out of 232 we track in total. Recent reviews may not be representative of overall sentiment.

M Cr

a month ago

For the first time I got to my pet and the doctor's attention was like not wanting to check it out and not taking confidence in my pet, it has been a very bad experience with care

Lily Wong

Dr Daniel a very good vet, he helped my dog. He is a hero. The best vet around

A Spring Day

2 months ago

Saved my cats life, thank you

Liz Lyon

2 weeks ago

Great service, great treatment, professional and kind. Have helped my Doberman so much since she fractured her leg. Couldn't have asked for better. Would recommend them. See photos - from one to the other - thanks Vets4pets Hendon Team.

3 months ago

Cigdem Maria Akcukur

frances

Do not take your pet here. They diagnosed my cat wrongly! Kept her all night at a charge of £1,300. Returned a traumatised cat. she was never the same all they wanted was further apps to take money. They are not fit for purpose. The manager does not exist. The vet Daniel is abrasive and did not show any empathy for my cat. She died later if they had diagnosed her properly it would have been easier for her. The receptionists are rude and the attitude of sheer non-care and money making is their sole purpose AVOID THEM! Charlatans! I am grief stricken for my cat and it took me some time to write this.

Lajla Hamed

4 months ago

This is by far the best veterinary surgery I’ve ever been to. I’ve been a regular client for over three years now, and every visit has been a positive experience. The whole team is always so warm, welcoming, and genuinely caring. My dog has had two surgeries here, and each time the vets have done an outstanding job. I couldn’t be more grateful for the care and professionalism they consistently show. Highly recom

Maryam

8 months ago

I’m so pleased to have found this wonderful vet - they go above and beyond to ensure your pet is comfortable, looked after and that the bill at the end is affordable. I’ve been with vets4pets for almost 10 years and they’ve never once disappointed.. their services and care are top tier, and I can’t fault anything. Today my vet was Claudia, who was incredible, and Mark greeted us at reception. I can’t recommend vets4pets and this branch in particular, enough!

Ivolga 70

9 months ago

Absolutely great service. I leave far from the place , but I wouldn’t change my dearest clinic. Yesterday my old dog had an injury on her leg. I called my dear vets for pets and had appointment in hour! My poor dog had to go through full thorough examinations, operation checks ex rays, all on one half a day!!! One more luck, over dearest doctor Martin was there as well. He was looking after my Coco from her first operation, 9 years ago, when she had knee replacement. So much knowledgeable and great doctor🙏🏻 yesterday coco had 4th surgery done in this clinic. She is recovering quickly . I am very thankful for quick efficient help we had!!!thank you every one, reception, doctors🙏🏻