Dog & Cat Vets in Ruislip

Arden House Animal Hospital in Ruislip is an independent practice that says it has been caring for patients since 1946. It also operates as a veterinary nurse training facility and offers emergency veterinary services, with clinic...

Arden House Animal Hospital in Ruislip is an independent practice that says it has been caring for patients since 1946. It also operates as a veterinary nurse training facility and offers emergency veterinary services, with clinic information indicating 24/7 or extended-hours cover. Recent feedback is mostly very positive, especially around clear explanations, calm handling and ongoing support, though one detailed review reports a serious concern about cost pressure and decision-making.

- Positive reviews highlight kind, attentive handling, including calm support for a nervous dog at vaccination, helpful follow-up booking, and thoughtful end-of-life care. - Appointment reliability is a recurring problem in recent...

- Positive reviews highlight kind, attentive handling, including calm support for a nervous dog at vaccination, helpful follow-up booking, and thoughtful end-of-life care. - Appointment reliability is a recurring problem in recent feedback, with multiple owners describing cancellations, rebookings, and disruption after making travel or work arrangements. - Communication and admin issues come up repeatedly, especially phones not being answered, difficulty ordering prescriptions when systems were not working, and trouble getting callbacks from management.