Romford PDSA Pet Hospital, The Julie and Robert Breckman Centre

Romford PDSA Pet Hospital (The Julie and Robert Breckman Centre) is part of the PDSA charity group rather than an independent practice. The clinic states it provides free and low cost veterinary care, and reviews describe both routine procedures (spaying) and complex surgery arranged at short notice. Across the latest reviews, owners often mention staff being informative and that at least one vet (David) carried out a “difficult surgery last minute”; a few reviews also mention practicalities like parking availability.

Services

•Free and low cost veterinary care (stated by the clinic’s website information).
•Surgery, including
•A “difficult surgery” performed at short notice (review mentions vet named David).
•Spaying (mentioned in a negative review describing complications).
•End-of-life care / euthanasia support is described in reviews (an owner describes the process as calm and painless, with staff support).
•Veterinary Nurse Training facility (from the structured clinic data).

People

•David (vet): credited in one review with performing a “difficult surgery last minute” that the owner expected to be “life changing” for their dog.
•Claire: named in a review for support during euthanasia; the owner describes the experience as “calm and painless” and says Claire was “such a comfort.”
•Reception team (mixed feedback)
•Positive reviews describe reception and nurses as “informative” and “helpful.”
•One negative review describes difficulty getting through to book appointments and alleges reception staff were chatting while the caller couldn’t get an appointment through.

Reviews

4.6 stars from 704 reviews. - Several owners describe helpful, informative staff, including nurses and reception, and feeling well-supported through treatment decisions.

•Surgical care is mentioned in both positive and negative contexts
•Positive: a difficult surgery done at short notice with a strong outcome expectation.
•Negative: one owner alleges their pet died after a spay and felt risks were played down.
•End-of-life care is specifically praised by one owner, who describes the process as calm and supported.
•Access/booking experience is inconsistent: one review reports repeated trouble booking by phone and long waits, while other recent reviews are broadly positive.
•Practical detail: one review mentions plenty of parking.

Reviews for Romford PDSA Pet Hospital, The Julie and Robert Breckman Centre

Note: Showing the 5 most recent Google reviews out of 704 we track in total. Recent reviews may not be representative of overall sentiment.

Gary Pickett

a week ago

Great place and great staff

Nicola Cross

2 weeks ago

Jennifer Auger

3 weeks ago

jeffery jo

a month ago

They are good and have plenty of parking

Alina Alina

Personal very helpfull,ready to help you,good service

Faith Smith

4 months ago

What a joke !!! Every time I have to book for appointment for a friend who had s stroke and can't talk ,it's always an issue ,there are two receptionist sitting there ,how do I know because when I have to take my neighbour n his dog n were sitting there for 1-2 hours because I can't get through for appointment there sitting there chatting!!! Doesn't matter if iam late for work doing a friend a favour to help ..

Linda Bell

5 months ago

Was a pleasure to be served by them,the care they have given to me and my little man,before he gained his wings. Thank you to all the staff and vets at P.D.S.A Romford

Amy Smith

6 months ago

I have received the best care for my new dog over the past 6 weeks. David performed a difficult surgery last minute which will be life changing for my new rescue shihpoo. I can’t express my gratitude enough. Every member of staff we saw including nurses and reception were all so informative, caring and friendly. Highly skilled team. A service that seems too good to be true ! Thank you so so much. Amy and mavvi xx

Kayleigh Doucy

a year ago

killed my baby peanut. she wasn’t even 3 years old yet, took her in to be spayed, vets were so casual and saying no risks but sign this. took her home wednesday, she was very out of it on anestethics but reacted all the ways they said she would, was drinking water really well, kept her cone on, no outside bleeding on her stitches, stayed in her zip up bed safety. she did everything right, these people didn’t do a simple operation right and didn’t think about the risk and it’s cost me my baby. I found her. Took her to be cremated at a different branch as romford one was closed - good friday. I am sick i have been cheated of my baby’s long life, she was so healthy and lively and meant everything to me and these people have killed her. It means nothing to me that this so rare, it never happens, then why did it happen to her. The illford branch I took her to be cremated said she had never heard of this in her 25 years of working there. What am I going to do now.

Lucinda Fitzpatrick

2 years ago

Such a kind and hardworking team, everyone works so hard to ensure a good service for the pets and owners. The team goes above and beyond to provide great veterinary care for pets that otherwise would go untreated due to costs. Even if you have to pay for treatment here it is much cheaper than going private and the team do just as well. Some of the reviews here are awful, and I find them very hard to believe, no Veterinary professional is in the business to “kill pets” they love animals and it definitely shows here. Personally they have taken excellent care of my pets, offered great advice, given hand written notes (to help me remember everything from the appointment) and been so kind towards my animals especially my dog who is very nervous). I am so grateful for PDSA Romford and can’t imagine what I would do without them. People need to remember it’s a charity and can’t provide every service you may get private but they are there for those who need it. People moaning about leaving a contribution for their pets treatment need to stop and think if they never contribute they are draining the charity of their resources and one day they may not be there when you need them, even if you leave £5 it’s better than nothing, take some responsibility for your pet. Also for the people saying they killed their pets for no reason, I hate to imagine the condition your pet was in that it died there… The picture is of my cat who the amazing team did everything they could to try and save her after a traumatic injury unfortunately the treatment wasn’t working and I decided for her quality of life to put her to sleep, the whole team were so lovely and truly cared for her. A big thank you to claire who was so lovely when putting Ivy to sleep, the whole thing was calm and painless and she was such a comfort, forever grateful for this team ❤️