Companion Care (New Malden) Ltd
Vets in Kingston upon Thames, Greater London
Companion Care (New Malden) Ltd – Vets in Kingston upon Thames
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Companion Care (New Malden) Ltd, located in Raynes Park, London, serves as a veterinary nurse training facility and offers specialized care for exotic pets. The clinic holds a Google Maps rating of 4.3 stars, based on a substantial 338 reviews, suggesting a generally positive reputation but with room for improvement.
The reviews reveal a mixed experience among clients. On the positive side, the clinic is praised for its expertise in handling exotic animals. Reviewers frequently mention a vet named Max, who is commended for his knowledge and compassionate care. One reviewer, Kylie Garrard, highlights Max's ability to provide practical and cost-effective advice, particularly in caring for animals like tortoises and poultry. Another reviewer, Karima Young, appreciates Max's gentle approach and thorough guidance in treating a bearded dragon, which left a positive impression on her family.
Conversely, a negative review by James Berry raises concerns about the clinic's pricing and treatment effectiveness. Berry recounts multiple visits for his dog's eye issue, where expensive treatments were prescribed that did not resolve the problem, leading to dissatisfaction.
Despite this outlier, the majority of the written reviews are overwhelmingly positive, with particular emphasis on the clinic's capability in treating exotic pets and the attentive care given by specific veterinarians like Max and Ruth. The clinic's services are appreciated for their quick availability during emergencies, and the staff's ability to provide a reassuring and supportive environment for both pets and their owners.
Special Services
Veterinary nurse training provided
Location
Inside Pets at Home
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Animals Treated at Companion Care (New Malden) Ltd
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Companion Care (New Malden) Ltd
Opening Hours
Reviews for Companion Care (New Malden) Ltd
Note: Showing the 5 most recent Google reviews out of 338 we track in total. Recent reviews may not be representative of overall sentiment.
James Berry
2 months ago
Took dog for an appointment on 2 consecutive months for eye issue, given an Ointment on both occasions that didn't work at £40 a time. On 3rd visit for a blood test charged £45 and said eye was no better. 4th visit charged £82 for a tiny eye solution which is £32 on line. Makes you wonder whether your pet is their priority or whether prescribing you their expensive solutions is paramount
Judith Hibbs
4 months ago
Our tortoise had a nasty injury when she was attacked by a fox. We took her to a vet nearer to our home who said she should be put down but kindly put us in touch with the exotic pet vet at Vets for Pets in New Malden. He was very positive about her recovery and performed an amputation of the damaged limb. The post-op aftercare advice has been helpful and manageable which, combined with medication, has meant that she is now eating well and can return to her normal life. We have learnt so much about tortoises from Maks over this period.
Emma Charlotte
4 months ago
Ruth is an incredible vet! I have two ginger feral cats, who are extremely to get into the carrier and are so stressed at the vets. Once I got them there, Ruth made them so comfortable and they were so good. What could have been a stressful experience was made much better! Would highly recommend.
Kylie Garrard
4 months ago
Amazing Max was extremely knowledgable and caring with our Terry (Leopard Tortoise) who bull dozed his eye into a sharp twig resulting in an eye infection. Max took the time to show me how and where to administer the injections and because he took the time, I feel confident in administering them myself. Fantastic exotic vet, easy to get an appointment and very mindful to deliver great care whilst trying to save you money where possible. Also had fantastic advice about caring for our chickens and quails, which I appreciated so much. Thank you, would highly recommend and would now like to transfer our poultry care over to Max permanently!
Karima Young
5 months ago
An amazing service to have on our doorstep. So lucky to have such a knowledgeable exotic vet so local. We are incredibly greatful for the quick availability during an emergency. Max was extremely knowledgeable and very reassuring. He was gentle yet confident when handling our baby bearded dragon; provided great care and gave us all the instructions needed to administer home care. My son felt listened to and supported at every moment. He said that Max was so kind and gentle that he wants to make sure we leave a good review with 5 stars. Would definitely recommend and will be coming back for regular health checks . Once again thank you.
