Goddard Veterinary Group Raynes Park – Vets in Kingston upon Thames
Clinic Overview
- Many reviewers describe kind, calm handling, especially for anxious dogs and cats, with several saying staff helped turn stressful visits into manageable ones. - Positive feedback often mentions clear explanations, reassurance during consultations, and practical help with medication, pain relief, feeding support, and care before and after procedures. - Owners mention a range of care including vaccinations, neutering, microchipping, dental work, a breathing procedure for a pug, urgent treatment for a rabbit, and routine care for cats and dogs.
Services
- •Routine appointments and preventive care: general vet and nurse appointments, check-ups, vaccinations, microchipping, flea and worm treatment, weight and diet advice, and wellness health screens.
- •Surgery and procedures: on-site operations, neutering, dentistry and teeth cleaning. Reviews also mention a breathing procedure for a pug and support around pre- and post-operation checks.
- •Diagnostics: on-site blood testing and X-rays.
- •Care for anxious and unwell pets: recent reviews describe calm handling of nervous dogs and cats, clear explanations during consultations, and treatment including pain relief and medication guidance.
- •Other cases mentioned by owners: urgent help for a rescue rabbit with feeding and medication support, plus end-of-life care that included clear explanations for a tortoise owner.
- •Out-of-hours care: emergency cover is provided via Goddard veterinary hospitals, with Stone Lion Veterinary Hospital named as the closest option.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review feedback on cost is mixed, with one recent owner describing the price as very reasonable, while some negative reviews mention extra or hidden costs and describe the practice as expensive.
People
- •Dr Peter Lennox: praised for helping a stressed cat through a first visit and making the appointment feel easier.
- •Ian (vet): previously praised for taking extra time with an anxious rescue dog and for not pushing extra tests or treatment.
- •Mykaila (receptionist): mentioned as friendly and helpful.
- •Shannon (role not stated): praised for thorough and caring pre- and post-operation checks.
- •Reviews also mention pleasant and professional reception staff, kind vets, and supportive assistants, though feedback on front-desk manner is mixed.
Reviews
Google rating: 4.6/5 from 130 reviews.
- •Many reviewers describe kind, calm handling, especially for anxious dogs and cats, with several saying staff helped turn stressful visits into manageable ones.
- •Positive feedback often mentions clear explanations, reassurance during consultations, and practical help with medication, pain relief, feeding support, and care before and after procedures.
- •Owners mention a range of care including vaccinations, neutering, microchipping, dental work, a breathing procedure for a pug, urgent treatment for a rabbit, and routine care for cats and dogs.
- •Negative comments focus on reception and administration, including reports of rude interactions, confusion around medication or records, concerns about costs, and one complaint about an insensitive vaccination reminder after a pet had died.
