Goddard Veterinary Group Raynes Park
Vets in Kingston upon Thames, Greater London
Goddard Veterinary Group Raynes Park – Vets in Kingston upon Thames
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Goddard Veterinary Group Raynes Park, situated in Raynes Park, London, boasts a commendable reputation with a 4.6-star rating from 118 Google reviews, indicating a high level of customer satisfaction. This veterinary practice is also a training facility for veterinary nurses, contributing to its standing as a center of professional development.
The reviews reflect a strong emphasis on compassionate and thorough care. Customers frequently praise the knowledgeable and friendly staff, highlighting their dedication to treating pets as if they were their own. Shannon, a staff member, is notably commended for his thoroughness and care in handling pre and post-operation checks, enhancing the clinic's reputation for attentive service. The practice is appreciated for its warm environment, with a personal touch that extends to the animals and their owners alike.
While most feedback is overwhelmingly positive, emphasizing the excellent care and professionalism experienced over many years, there is a mention of administrative mishaps. One reviewer reported issues with vaccination scheduling and prescription collection across branches, leading to additional costs. However, this appears to be an isolated incident amid a majority of glowing testimonials.
The clinic's commitment to high standards of veterinary care, demonstrated by long-term client relationships and consistent praise for staff compassion, positions it as a trusted choice for pet owners in the area. Despite a minor administrative concern, the overall customer experience remains highly favorable, reinforcing Goddard Veterinary Group Raynes Park's standing as a reliable and caring veterinary service provider.
Special Services
Veterinary nurse training provided
Location
2 Grand Drive
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Animals Treated at Goddard Veterinary Group Raynes Park
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Goddard Veterinary Group Raynes Park
Opening Hours
Reviews for Goddard Veterinary Group Raynes Park
Note: Showing the 5 most recent Google reviews out of 118 we track in total. Recent reviews may not be representative of overall sentiment.
Brian Macartan
4 months ago
I must thank the staff at this surgery. We have been taking our cat and pug to this vet for years and they really do treat our animals like they are their own. Our pug had a procedure to assist with her breathing and our cat has had the usual neutering, teeth clean, microchipping and vaccination procedures. Shannon took us through all the pre and post operation checks and we could not have had anyone more thorough and caring in his profession. All of the vets, support staff and reception are wonderful. Thank you
Julie Hall
6 months ago
This Veterinary Practice is just the best! I have had pets registered here for over 20 years even before it was Goddard's but the care, kindness and compassion from all the staff has always been excellent and I've been so reassured that my pets have always had the best care and will continue to have excellent care going forward. Would very highly recommend !
Abby Derr
9 months ago
The staff at Goddard’s Raynes Park are knowledgeable, friendly and compassionate. They always welcome you and your furry friends/babies with a warm greeting, lending space for questions when difficult conversations are required. We’re grateful for their help as we manage our senior dog’s needs and his feisty little brother, too. They’re a top notch group of professionals who we are glad to have just around the corner. If you ask our Labrador, their treats are chef’s kiss, too.
Chloe Hayward
10 months ago
The vets themselves are good, and the staff are all very friendly. However I had several issues with general administration. I've been told to delay vaccinations for my cat to later be told they shouldn't have been delayed, which meant paying to get them restarted. When I moved and was in-between vets, I asked about collecting a prescription from another Goddard practice, which I was told would be fine, only for the other branch to tell me it was a breach of contract and couldn't be done. It is a shame because they're generally very nice and accommodating, but I've had to pay an additional £100 over the year due to staff mistakes.
Alison Griffin
a year ago
I would highly recommend this vets as I had to use there services for a one off appointment for my tortoise last night. Unfortunately there was nothing that could be done so she had to be put to sleep. I’m so sorry I didn’t get the vets name but what a lovely man he was. He was so caring because it’s not the news I’m sure they like to give on any animal but he was so lovely and explained everything to us. I’m just sad I don’t live nearer as I would change vets today. The receptionist is really lovely as well. Thank you both again for your kindness.
