
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Arden House Veterinary Surgery, located in Greenford, Middlesex, holds a commendable Google rating of 4.6 stars based on 126 reviews, indicating a generally strong reputation among its clientele. The clinic appears to have a consistent record of high-quality service, as evidenced by several detailed customer reviews.
Clients have praised specific veterinarians, such as Andrew Foster and Karolina, for their professionalism, efficiency, and compassionate care. These individuals have been highlighted for their skill in various procedures, including spaying and neutering, and for their approachable nature, which allows clients to feel comfortable asking questions. Notably, the clinic also provides services in multiple languages, including Polish, which adds to its accessibility.
Despite the overall positive feedback, one recent review from a long-term client, Mike Namm, suggests that the clinic has experienced some challenges, particularly concerning staff consistency and the demeanor of the reception team. The review also mentions higher service costs, which contrasts with other reviews that describe the pricing as reasonable and competitive within the area.
Arden House Veterinary Surgery is generally recommended for its professional veterinary services, with client experiences suggesting a particular strength in surgical procedures and follow-up care. However, potential clients are advised to consider both the positive and critical feedback, especially regarding customer service and cost, to ensure it aligns with their expectations and needs.
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Note: Showing the 5 most recent Google reviews out of 126 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
We have taking multiple pets here over 20 years and the place has really gone downhill. Reception staff are incredibly rude and not for the first time. Vets are always a different person so it’s hard to build rapport. The services are also overly expensive. We’ll be looking to change vets.
6 months ago
Fantastic stuff at reception and doctors too My kitten had her spay last month. Follow up smooth.
3 years ago
veterinary doctor ((Andrew Foster)) is the best in the uk, he treat my puppy so well and fast...🌹🌹🌹 Excellent place and staff🥰🥰🥰🥰 The service we receiced was high quality. Thank you
5 years ago
We had our dog neutered at the Arden Vet Surgery. We received amazing service, efficient, quick, professional and friendly. Not only that price was best in the area (very affordable) , the vet Karolina was the best. We had three follow up visits in a timely manner , we felt that we could ask as many questions as we needed. Thank you , our dog recovered very quickly. Highly recommended.
9 years ago
The vet and receptionist are very pleasant and they were happy to change an appointment for me without fuss. The vet was very considerate and kind when it turned out we had to put our dog to sleep. As well as the excellent service I felt the charges were reasonable too. Other plus points were that the vet speaks English perfectly but is also a Polish speaker. Parking outside is also really convenient. Overall highly recommended.
