Arden House Veterinary Surgery

Arden House Veterinary Surgery describes itself as an independent clinic and says it has been caring for patients since 1946. From the reviews available, the practice is frequently used for routine surgeries such as spays and neuters, with multiple owners mentioning follow-up checks after procedures (including “three follow up visits” after a neuter, and a “smooth” follow-up after a spay). Experiences appear mixed: some owners praise specific vets and the front desk, while others report a “gone downhill” experience with rude reception and high/overstated costs, and one long-term client mentions seeing a different vet each time, making rapport difficult.

Services

Services explicitly referenced in the available information include

• •Spaying (kitten spay mentioned, with follow-up described as smooth)
• •Neutering (dog neuter mentioned; owner describes multiple follow-up visits)
• •Euthanasia/putting a dog to sleep (one owner highlights the vet’s considerate handling of this appointment)
• •Post-operative follow-up appointments (multiple follow-ups after neuter; follow-up after spay)

The website summary also indicates the clinic has sections for “Surgeries” and a “Healthcare Plan”, but no specific inclusions or terms are provided in the data supplied.

People

Named staff mentioned in reviews

• •Andrew Foster (vet) — one reviewer says he treated their puppy “so well and fast.”
• •Karolina (vet) — a reviewer describing a dog neuter says Karolina was “the best,” and highlights being able to ask many questions and having three follow-up visits.
• •Reception team (not named) — feedback conflicts
• •Positive: described as “very nice, friendly, and helpful” and “fantastic.”
• •Negative: described as “incredibly rude” by a long-term client.

Reviews

4.6 stars from 126 reviews. “”

• •Routine surgery + follow-up care comes up repeatedly: spay/neuter experiences described as efficient, with follow-up visits/checks explicitly mentioned.
• •Cost is a point of disagreement: some reviewers call prices “reasonable” or “best,” while others say treatments/visits are “overly expensive” or “overstated” compared with other vets.
• •Consistency of clinician is raised as an issue by one long-term client: they report “always a different person,” making it hard to build rapport.
• •Front-desk experience is mixed: some describe reception as friendly and helpful; others report repeated rudeness.