Ark Clinic Ltd – Vets in Chislehurst
Clinic Overview
Concrete specifics mentioned by owners include: - Seeing a cat as an emergency when other practices wouldn’t, with the vet “knew exactly what [the cat] needed”. - Making an on-the-spot decision to proceed with major surgery rather than sending a case to an out-of-hours service (described as life-saving for one dog). - Ongoing aftercare and rapid re-checks when owners had concerns (“within hours or the next morning”).
Concrete specifics mentioned by owners include
- •Seeing a cat as an emergency when other practices wouldn’t, with the vet “knew exactly what [the cat] needed”.
- •Making an on-the-spot decision to proceed with major surgery rather than sending a case to an out-of-hours service (described as life-saving for one dog).
- •Ongoing aftercare and rapid re-checks when owners had concerns (“within hours or the next morning”).
Services
Services and situations explicitly referenced in the available information include
- •Emergency/urgent appointments (a cat “seen as an emergency”).
- •Surgery, including “major surgery” undertaken without an out-of-hours referral in at least one case.
- •Second opinions on recommended surgery from another vet.
- •Routine appointments (one reviewer said they would return for routine care after an emergency visit).
- •Care for cats and dogs (multiple long-term cat owners; dog surgery and aftercare also mentioned).
People
- •Charles (vet): Mentioned repeatedly by name. Reviewers describe him as making quick, decisive calls in serious situations (including proceeding with major surgery) and providing ongoing aftercare with prompt follow-up appointments when concerns arise.
- •Alan: Named by one reviewer, who said they’d dealt with him once and found him “quality.”
- •Reception/front desk: One reviewer highlighted a receptionist being “warm” and helping ensure their cat was seen promptly.
Reviews
Google rating: 4.6 stars from 98 reviews. - Long-term loyalty from cat owners (including one family describing over 20 years with multiple cats).
- •Decisive treatment in urgent situations, including emergency assessment and surgery decisions made quickly.
- •Aftercare and access for follow-ups: owners describe ongoing post-op support and being fit in quickly when worried.
- •Value/pressure: multiple reviewers say the practice doesn’t push unnecessary tests or purchases; one reviewer describes getting surgery done for far less than a previous quoted figure elsewhere (without stating Ark’s exact price).
- •A small note of mixed feedback exists in the form of a recent 1-star rating with no written details provided.
Animals Treated at Ark Clinic Ltd
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Ark Clinic Ltd
Opening Hours
Hours
Reviews for Ark Clinic Ltd
Note: Showing the 5 most recent Google reviews out of 98 we track in total. Recent reviews may not be representative of overall sentiment.
Lynne Wills
a month ago
Brilliant surgery. The quality of care is exceptional and Charles and team genuinely do a fantastic job.
giani ribeiro luiz santos
2 months ago
sheila mathieson
2 months ago
An excellent old time vet practice, not trying to get you to buy or do anything you don't really need like a certain chain I won't mention, Lovely staff, always friendly polite and accommodating
Phillyrich
2 months ago
Have been with them for over 20 with all our cats. Care, service, advice, help and compassion from the whole team have been second to none.
Phillyrich
5 months ago
Have been with them for over 20 with all our cats. Care, service, advice, help and compassion from the whole team have been second to none.
Maria Spasova
8 months ago
Rather not say Sidcup
11 months ago
Superb place Charles is a diamond. Alan I've only dealt with once but is also quality. All the ladies that work there are superb. An exceptional vets...very helpful and understanding...can't fault them.
Felicity Allwright
a year ago
Saw my cat as an emergency (when I phoned 3 other places including my own vets my family and I have used for 20 years) The vet went above and beyond, knew exactly what my cat needed and got the job done!! Very fairly priced! Even though it’s not an ideal location RE parking I will now be returning for all routine appointments and have recommended this practice to friends and family. I also thought the receptionist was very warm, friendly and ensured my cat was seen to! One very happy cat and owner!
Tania Bunce
2 years ago
This is not your regular vets. Charles has experience and knowledge beyond anything I've seen at any vets ever before. He has treated many of our pets and had the ability to make an on the spot decision to go ahead with major surgery where other vets would have sent us away to an out of hours because of the time of day. That surgery saved our dog's life. Prices are reasonable for a vet (Every vet is expensive nowadays).
Shaun Pook
4 years ago
After going to our normal vet and was told are dog needed surgery and it was going to cost 10 grand. We decided to get a second opinion. We phoned vet after vet and finally come across the ark.. We spoke to Charles and he agreed to see belle, the best decision we made. The surgery was done the week after costing us a fraction of the price, the after care has been brilliant and is still going on. Any concern we have had he has seen her within hours or the next morning. All the staff there have been friendly and helpful. When you go there it does not feel like it's all about the money but the dogs (Or animals) best interest..
