Specialist Vets in Chislehurst

## Summary Parkvets Veterinary Clinic is an **RCVS-accredited** practice and is listed as a **Cat Friendly Practice**. The clinic treats **dogs, cats, rabbits and exotics**, and its website states it offers a **24-hour emergency service** plus **repeat prescriptions**. In recent reviews, owners describe hands-on help with **end-of-life care** (patient, sympathetic support) and with **anxious pets**, including vets using calm, reassuring handling and explaining procedures (for example, talk-throughs before ear treatment). Pricing feedback is mixed: some clients accept the costs and mention **payment plans/insurance support**, while others describe medication and prescription charges as unexpectedly high. ## Services - **24-hour emergency service** (stated on the clinic website). - Care for **dogs, cats, rabbits, and exotics** (stated on the clinic website). - **Repeat prescriptions** (stated on the clinic website). - **Cat Friendly Practice** approach aimed at reducing stress for cats (stated on the clinic website). - Examples from reviews of what was treated: - **Anxious cat consult** including a **thorough examination**, **blood test**, and treatment. - **Ear infection/ear haematoma**: vet explained a plan to **drain fluid from the ear**. - **Lameness/injured leg** assessment. - **End-of-life/euthanasia support** (described as patient and sympathetic). ## Pricing - One reviewer reports an **appointment fee of £65**. - One reviewer reports being told a **prescription would cost £40** if they wanted to buy medication elsewhere. - Pricing is described inconsistently across reviews: - Some say it’s “a little bit expensive” but mention the clinic will organise **payment plans and insurance**. - Others describe medication pricing as “extortionate,” with specific comparisons to online prices. ## People - **Rosie (vet)** is named in multiple reviews and is described as: - Helping **anxious animals** stay calm (e.g., calmly handling and reassuring pets during exams). - **Explaining procedures clearly**, including what would be done for an ear issue before treatment. - **Tracey** is thanked alongside Rosie for patient, attentive handling of an **extremely anxious dog**. - Reception staff are repeatedly mentioned for **reducing owners’ worry** and being helpful (including when an owner attended with a baby). ## Reviews **Google rating: 4.8 stars from 104 reviews.** Themes below are drawn from the latest written reviews available to us. - **Calm handling and clear explanations**, especially for nervous cats/dogs (reassuring talk during exams; clear walk-through of ear treatment). - **Supportive end-of-life care**, with owners describing staff as patient and sympathetic during euthanasia. - **Cost concerns alongside praise for care**: some describe high medication/prescription pricing; others say it’s expensive but note **payment plans/insurance** support. - **Admin frustration noted by one reviewer**: repeated complaint about not receiving an invoice despite requesting it by email and phone.

## Summary Ark Clinic Ltd is described in recent reviews as an “old time” vet practice, contrasted with a “chain” that (in one reviewer’s experience) recommended unnecessary spend. Reviews repeatedly centre on practical, decisive care for cats and dogs, including urgent same-day help and surgery decisions made without delay when needed. Concrete specifics mentioned by owners include: - Seeing a cat as an emergency when other practices wouldn’t, with the vet “knew exactly what [the cat] needed”. - Making an on-the-spot decision to proceed with major surgery rather than sending a case to an out-of-hours service (described as life-saving for one dog). - Ongoing aftercare and rapid re-checks when owners had concerns (“within hours or the next morning”). ## Services Services and situations explicitly referenced in the available information include: - Emergency/urgent appointments (a cat “seen as an emergency”). - Surgery, including “major surgery” undertaken without an out-of-hours referral in at least one case. - Second opinions on recommended surgery from another vet. - Routine appointments (one reviewer said they would return for routine care after an emergency visit). - Care for cats and dogs (multiple long-term cat owners; dog surgery and aftercare also mentioned). ## People - **Charles (vet)**: Mentioned repeatedly by name. Reviewers describe him as making quick, decisive calls in serious situations (including proceeding with major surgery) and providing ongoing aftercare with prompt follow-up appointments when concerns arise. - **Alan**: Named by one reviewer, who said they’d dealt with him once and found him “quality.” - **Reception/front desk**: One reviewer highlighted a receptionist being “warm” and helping ensure their cat was seen promptly. ## Reviews **Google rating: 4.6 stars from 98 reviews.** Themes below are drawn from the latest written reviews available to us. - Long-term loyalty from cat owners (including one family describing over 20 years with multiple cats). - Decisive treatment in urgent situations, including emergency assessment and surgery decisions made quickly. - Aftercare and access for follow-ups: owners describe ongoing post-op support and being fit in quickly when worried. - Value/pressure: multiple reviewers say the practice doesn’t push unnecessary tests or purchases; one reviewer describes getting surgery done for far less than a previous quoted figure elsewhere (without stating Ark’s exact price). - A small note of mixed feedback exists in the form of a recent 1-star rating with no written details provided.