Goddard Veterinary Group Mile End

Goddard Veterinary Group Mile End in Bow is part of the Goddard Veterinary Group, a VET Partners practice rather than an independent clinic, and it is RCVS accredited. The clinic offers routine vet and nurse appointments, on-site blood testing and X-ray, and dentistry. Emergency care is arranged through a nearby 24/7 veterinary hospital open 365 days a year.

Services

•Routine care and nurse support: vet appointments, nurse appointments, nurse clinics, vaccinations, microchipping, neutering, flea and worm treatments, weight and diet advice, wellness health screens, and a free new pet health check.
•Diagnostics and treatment: on-site blood testing and X-ray, alongside dentistry.
•Emergency arrangements: out-of-hours and urgent care are provided through a nearby veterinary hospital open 24/7, 365 days a year.
•Examples mentioned by reviewers: dental assessments and treatment discussions, prescription renewals for allergy medication, and flea treatment requests.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named publicly here. Recent reviewers mention reception staff and say they saw different vets between appointments, with some concerns raised about continuity of advice and record handover.

Reviews

Google rating: 4.2/5 from 323 reviews. Recent written feedback is largely critical in tone.

•Cost concerns are a major theme: reviewers describe feeling pushed toward higher bills, including one account of expecting to pay £90 and then receiving a £150 bill.
•Dental recommendations are questioned in several reviews: two reviewers say they were advised their cats needed dental treatment, including one mention of a £2,000 estimate, and felt this was unnecessary after seeking another opinion.
•Prescription and product policies draw complaints: reviewers mention being asked to book appointments for prescription renewals or before being sold flea treatment.
•Communication issues also appear: one reviewer describes a rude emergency-line call with reception, while another says different vets gave different advice between visits.

Reviews for Goddard Veterinary Group Mile End

Note: Showing the 6 most recent Google reviews out of 323 we track in total. Recent reviews may not be representative of overall sentiment.

A B

2 months ago

Frank Knowles

3 months ago

Ronke Olaibi

4 months ago

SCAMMERS & FRAUDSTERS!! If I could give 0 stars then I would!! I’ve been taking my dogs here for almost 2 years and all these people do is scam and tell lies. They don’t care about your animals they are a money making scam. My dog has allergies that he needs medication for. Goddard provide the prescription so we can purchase his medication online - as going directly through them costs an arm & a leg. They insist on having to see my dog every 3 months when the prescription needs to be renewed. On this occasion they charged us £90 for a visit and prescription. They told my partner they would give us some tablets to get my dog through until we could order the medication. However they didn’t tell us they were charging for this. After my dogs appointment yesterday the lady at the desk said they would email us the bill and it would be £90. The bill came through and they have charged £150. We called them up and they were chatting absolute garbage about why the price has gone up and refusing to send us the prescription until the payment is made. This company know what they are doing. They know that dogs are precious to their owners and we will pay whatever we have to for what they need. Baring in mind this is not the only time they have racked up the price on us for no reason. I took my other dog to see them when he wasn’t well and the doctor said they wants to see him again a week later to monitor him (which makes sense). Why is it when I took him back for the follow up it was a different doctor that had no clue what the last doctor was talking about. Have us different advise and also asked to see him for a follow up! The previous doctor hadn’t updated the records so absolutely wasted my time and of course I had to pay for these extra appointments! They don’t have permanent staff they use locum doctors. Literally the worstttt vets in London. I will never come back here. I would rather take my money somewhere else. You should be in jail for taking advantage of animals and their owners. I will continue to leave reviews every month until your Buisness goes bust - trust me I have stories for days. Disgusting people

S H

Scammy. Tried to say that my cat needed dental treatment costing £2k, and refused to sell basic flea drops without taking the pet in for an appointment, while frequently mentioning their pet plan.

Jennifer Dupuy

I will not recommend Mile End Goddard anymore. I think that they have become too greedy to the detriment of pets welfare. Last year one of their vets told me that my cat needed a full dental clean and maybe to have some teeth removed, which shocked me for a 4 year old cat. I decided to go to another vet this year who reassured me that his teeth were in very good condition and he would need a clean when he is 8/9 years old. I can’t believe they would have ruined my cat’s life for money.

Jakirul Islam

Spoke to the receptionist on the emergency line and she was fricking rude, it was disgusting. Literally lost a customer because of her rudeness. No politeness, no bye before hanging up. Such a horrible experience.