Bow PDSA Pet Hospital – Vets in Bow
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Bow PDSA Pet Hospital, located in Bow, Greater London, is a reputable veterinary facility offering comprehensive services, including emergency care and a Veterinary Nurse Training program. The clinic has garnered an impressive 4.6-star rating from 1118 Google reviews, indicating a high level of satisfaction among pet owners.
The feedback highlights the clinic's compassionate and professional staff, with many clients emphasizing the kindness and support they received during difficult times. For instance, Dermot Batten praised the staff's understanding and assistance when he had to make the tough decision to put his dog to sleep. Similarly, Tugba E expressed immense gratitude for the excellent care provided to her pet, highlighting the team's professionalism and compassion.
While most reviews are positive, there are occasional mentions of service issues. Nadean P recounted a less favorable experience, citing delays and an unhelpful interaction with a vet. This suggests that while the clinic generally maintains high standards, there may be occasional lapses in service.
The hospital is noted for its large waiting area, free customer parking, and acceptance of card payments, adding to the convenience for pet owners. Although specific pricing information is not available, the clinic’s charitable nature suggests a focus on affordability and accessibility.
Overall, Bow PDSA Pet Hospital is highly regarded for its dedication to pet care, with a few isolated areas for improvement. Its solid reputation is reinforced by the predominantly positive reviews and high overall rating, making it a trusted choice for pet owners in the Bow area.
Special Services
24/7 emergency care available
Veterinary nurse training provided
Location
171 Malmesbury Road
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Animals Treated at Bow PDSA Pet Hospital
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Bow PDSA Pet Hospital
Opening Hours
Reviews for Bow PDSA Pet Hospital
Note: Showing the 5 most recent Google reviews out of 1118 we track in total. Recent reviews may not be representative of overall sentiment.
dermot batten
a month ago
I’m disabled with a handful of chronic illnesses. I wasn’t aware of the new policy changes over the years,since my last dog had to be put to sleep. I paid a friend of a friend to take me there,because of local taxi services declining my dog to be in their car. So I turned up with my dog unannounced,because he needed to be put to sleep. The receptionist informed me of the policy changes,I was worried that I would have to get home with my dog and arrange another appointment, but pay the driver again with money I couldn’t afford. But the staff were brilliant and understood the health issues of my dog and I and helped me and put him to sleep. What amazing kindness and compassion for my dog and I. So I Thankyou to all the staff and vets for going above and beyond. My poor dog Bruce was really suffering in the last few weeks of his life but got an amazing benefit from the staff recognising it was his time.I thank you all and think about the compassion shown to my dog Bruce. P.S. I hope I’m not getting anyone in trouble but felt compelled to share my thoughts about this amazing kindness and compassionate compassion shown to Bruce and I.
Nadean P
2 months ago
I arrived at 8.50am to the centre which strongly stunk of urine and waited twenty minutes past my appointment time without complaint; the minute the vet (questionable) called my pet into his room we entered without delay, as I started to explain why we there the chap interrupted me mid sentence to storm out of the room, upon return he was curt and dismissive, informing me he was overworked and under staffed so would not be looking at my cat (Queen) and her kittens. So startled I burst into tears apologising for being there in accordance with the advice given to me by the pdsa customer service centre.
Jubes A
4 months ago
I found the staff here friendly and polite. I came here with a appointment so I wasn't a walk in. However they treat everyone here equally and keep you updated as the earlier appointments do run over. Card payment is accepted here I wasn't sure about cash tho. Big waiting area so no issues there. Also the car park is free to use for customers only. Plenty of space and also they have disabled bays.
Tugba E
5 months ago
I cannot thank Bow PDSA enough for the incredible care they provided to my furry son. The team was not only professional but genuinely compassionate. They explained everything clearly and thoroughly, making sure I understood each step of the process. Their dedication and kindness went above and beyond—5 stars simply aren’t enough to express my gratitude. Highly recommended to anyone who wants their pet treated with love and respect.
pancake triippiie
2 years ago
This charity is heaven sent. Help with everything to do with my pregnant princess although they have an anti-pregnancy policy. They were so informative about my dog's c-section and helped her throughout the whole ordeal and she welcomed 3 beautiful pups. I'm so grateful towards this charity.
