Dog & Cat Vets in Blackheath

## Summary Whisker & Woof describes itself as a **new, independent** veterinary practice focused on **preventative, routine, and urgent care**, and states it provides **emergency and out-of-hours services**. The website lists **Zero Pain Philosophy**, **RCVS Small Animal Practice**, and **ISFM Silver Cat Friendly Practice** accreditations. From the latest reviews available, owners most often describe: - **Clear, unhurried consults** where options are explained (including diagnostics and treatment choices for senior pets). - **Urgent/problem visits** being handled promptly and calmly (examples include **gastrointestinal illness** and **emergency appointments**). - **Procedures and aftercare**, including **spay surgery** and **post-op follow-up** (one owner reports a next-day check-in after euthanasia). - **On-site ultrasound** being available (mentioned by a reviewer as equipment the practice has invested in). ## Services Based on the website summary and the reviews, the clinic is associated with: - **Preventative care** (website), including **vaccinations** and **kitten checks** (reviewed). - **Routine care** (website). - **Urgent care** (website), with owners describing **emergency visits** and support during acute illness (reviews). - **Emergency and out-of-hours services** (stated on the website). - **Diagnostics**: **ultrasound on-site** (mentioned in a review). - **Dentistry**: management of **complex dental issues** in an elderly dog (reviewed). - **Surgery**: **spaying** (reviewed) and another pet reported to have had **surgery with pre- and post-op reassurance** (reviewed). - **End-of-life care**: euthanasia following examination, with time offered to say goodbye and follow-up the next day (reviewed). Species note: the website lists **cats**, while reviews also describe care for **dogs**, **kittens**, and a **rabbit**. ## People - **Jason** (vet; role implied throughout reviews): repeatedly described as taking time to listen and explain options. Examples owners give include not rushing appointments, answering “numerous” questions, and being proactive and clear about diagnostic/treatment paths for a senior cat. - **Melissa** (role not stated in the review): mentioned alongside Jason in an end-of-life appointment, with the owners highlighting kindness, being given as much time as needed, and a **next-day check-in** from the practice. - Reviews also mention a **vet and nurse** team being attentive and gentle during kitten visits. ## Reviews **4.8 stars from 135 reviews.** The latest reviews are strongly positive and focus on specific clinical situations (urgent illness, surgery, senior-pet decision-making, and end-of-life care). **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe **calm handling of urgent cases**, including emergency visits and treatment for gastro problems that resolved. - **Detailed explanations and shared decision-making** are mentioned, especially around diagnostics/treatment choices for older pets. - **Follow-through after difficult visits** is highlighted: one owner reports being contacted the next day after euthanasia to check how they were coping. - **Procedural care and aftercare** come up (spay surgery, post-op support, and a post-operative jacket used after surgery).