Tender Paws Ltd – Vets in West Wickham
Clinic Overview
- Kind, consistent care: several owners describe the team as caring and reliable, including long-term clients who have used the practice for many years. - Strong end-of-life support: recent feedback especially praises compassionate handling when owners had to say goodbye to a pet, with staff described as kind and respectful throughout. - Helpful treatment examples: written reviews mention same-day help for a cat injury, thorough support for a diabetic cat with insulin guidance, and successful removal of a grass seed from a dog’s eye.
Services
- •General veterinary care for cats and dogs: reviews mention same-day appointments for an injured cat, practical wound-care advice for home treatment, removal of a large grass seed from a dog’s eye, and owners saying their dogs and cats are consistently well looked after.
- •Cat-friendly features and ongoing cat care: long-term cat owners describe kind, caring treatment over many years, and one review specifically praises a segregated area for cats as helpful for nervous or stressed pets.
- •Diabetes support: one owner describes a cat being diagnosed with diabetes, with staff taking time over treatment and a vet showing the owner how to give insulin at home.
- •Bird consultations: budgie visits are mentioned in reviews, including discussion of mites, a possible lung infection, and antibiotics being prescribed. Some bird-owner reviews also report serious concerns about communication, handling, and assessment during these visits.
- •End-of-life support: reviews praise gentle, compassionate care when pets have to be put to sleep, including keeping them comfortable and supporting owners through the process.
- •Veterinary nurse training facility: listed in the clinic data.
Pricing
No published pricing information is currently available for this clinic.
People
- •Steve (vet): praised for his experience and kindness while caring for an older cat during the final stage of illness.
- •Claire and Anna: thanked for compassionate support during a dog’s end-of-life visit.
- •Daisy: praised for comforting, sensitive care and support during an end-of-life appointment.
- •Judy (vet): named in several critical budgie reviews, with complaints focused on empathy, communication, and how the bird was assessed.
Reviews
Google shows 4.6 stars from 54 reviews. Recent written feedback is mostly positive, with strong praise for caring treatment of cats and dogs, alongside a small cluster of serious complaints about budgie care.
- •Kind, consistent care: several owners describe the team as caring and reliable, including long-term clients who have used the practice for many years.
- •Strong end-of-life support: recent feedback especially praises compassionate handling when owners had to say goodbye to a pet, with staff described as kind and respectful throughout.
- •Helpful treatment examples: written reviews mention same-day help for a cat injury, thorough support for a diabetic cat with insulin guidance, and successful removal of a grass seed from a dog’s eye.
- •Serious budgie-related complaints: a few very negative reviews focus on one budgie case, raising concerns about communication, empathy, waiting, and the assessment given before antibiotics were prescribed.

