West Wickham Veterinary Surgery

West Wickham Veterinary Surgery is a purpose-built, independent small-animal practice, part of an independent group founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker (as stated on the clinic’s website). The clinic covers routine care through to surgery and medicine, and for 24-hour emergency care it says patients can access a larger 24-hour hospital within the same group. Recent reviews most often describe clear explanations of options/next steps, calm handling of nervous pets, and treatment for a mix of routine and more complex issues (examples include ear infection with seizures, dental extractions, and booster visits/check-ups).

Services

Services mentioned on the website and in recent reviews include

•Surgery & medicine (website)
•Preventative healthcare (website)
•Health checks and clinics (website; also reflected in reviews mentioning first kitten check-ups and routine check-ups)
•Pet travel advice (website)
•Dental treatment, including tooth removal/extractions (reviewed experience)
•Treatment for ear infection and investigation/management of seizures (reviewed experience)
•Vaccinations/boosters (reviewed experience)

Emergency / out-of-hours (as stated on the website)

•The practice says its patients have access to neighbouring sister surgeries, including a 24-hour hospital providing 24-hour emergency vet care, and listing capabilities there such as laser treatments, keyhole surgery, hospitalisation, orthopaedic surgery, CT scanning.

People

•Rebecca (vet; role implied by review context): mentioned for a kitten’s first overall check. The owner describes her as gentle with a nervous kitten, and specifically values that she listened to concerns, addressed them, and explained “next steps if needed.”
•Multiple reviews mention the wider team being calm and thorough, with time taken to explain everything clearly (e.g., during treatment for an ear infection and seizures), and that both vet and nurse helped keep a dog calm during visits.

Reviews

Google rating: 4.8 stars from 123 reviews. “”

•Clear communication and explanations: owners repeatedly mention staff taking time to explain what’s happening and what may come next (notably in a case involving ear infection and seizures).
•Handling anxious or nervous pets: several reviews describe pets staying calmer because of how they were handled (e.g., a nervous kitten warming up during an exam; a dog remaining calm with vet and nurse support).
•Range of care described: routine boosters and check-ups, ongoing support through a VIP programme for a cat, and a cat improving after dental extractions.
•Appointment flow: one reviewer notes being seen promptly and assessed.

Reviews for West Wickham Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 123 we track in total. Recent reviews may not be representative of overall sentiment.

Konrad Kamola

a week ago

Outstanding service and truly caring staff. I can’t thank this vet practice enough for the incredible care they gave my dog, Iga. She was treated for an ear infection and seizures, and the team was calm, professional, and extremely thorough throughout the whole process. The staff were compassionate, patient, and took the time to explain everything clearly, which really put me at ease. It’s obvious they genuinely care about the animals they treat. Iga was in excellent hands, and I wouldn’t hesitate to recommend this practice to anyone looking for outstanding veterinary care.

Louise Miller

Would highly recommend this Veterinary.

Sam Hill

3 weeks ago

Emsal Ahmet

4 weeks ago

Our first time at this surgery. Everyone was polite and professional We were seen promptly and assessed by the vet,

Loopey Loo

a month ago

Lovely vet. Would recommend.

C E

We joined when my cat was a kitten, and she has been well looked after through their VIP programme. They are always friendly and offer great advice. My cat and I are very happy customers!

mollykate latham-james

2 months ago

I took my kitten in for his first over all check and Rebecca was amazing, my kitten was a bit scared at the start but he quickly warmed up to her as she was gentle and caring. Rebecca also listened to my concerns and addressed them and settled my mind by explaining the next steps if needed. Would 100% recommend, not only the practice itself but Rebecca as well!

Susanne Ifill

3 months ago

So friendly and really cared for my inherited elderly cat. She is feeling better now having some of her teeth removed. Would definitely recommend. Professional.

Alan Grodent

4 months ago

Vinnie was handled very well and. the vet and nurse showed true professional care. which helped Vinnie remain calm . Vinnies visits here are always a pleasant experience.

Carrie Gibbens

Every member of staff are brilliant always friendly helpful & really great with my dog, who adores them all. Remi, enjoys visiting the practice for his boosters & check ups