West Wickham Veterinary Surgery – Vets in West Wickham
Clinic Overview
- Owners regularly describe the practice as welcoming, helpful and caring, with several reviews mentioning pleasant reception staff and a reassuring atmosphere. - A number of comments praise clear communication and thorough care, including one more involved case covering an ear infection and seizures. - Pets are often said to be handled gently and patiently, including first visits, routine appointments and care for more difficult or feisty cats.
Services
- •Routine and preventative care: health checks and clinics, vaccinations and boosters, first kitten checks, and ongoing support including a VIP programme mentioned by one cat owner.
- •Medical and surgical care: consultations, medicine and surgery, with recent owners mentioning treatment for an ear infection, support around seizures, and a dog’s castration.
- •Dental care and travel advice: dental treatment including tooth removals and extractions, plus pet travel advice. One recent review specifically discussed a dental clean and tooth removal estimate.
- •Emergency and out-of-hours arrangements: patients can access neighbouring sister surgeries, including a 24-hour hospital for emergency vet care, with facilities listed there including laser treatments, keyhole surgery, hospitalisation, orthopaedic surgery and CT scanning.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review comments on cost are mixed: one owner described prices as competitive, while another felt a dental estimate was expensive.
People
- •Rebecca is singled out for a kitten’s first check, with praise for being gentle, listening carefully to concerns and explaining possible next steps clearly.
- •Liz and Jo are thanked for being patient and helpful during a dog’s vaccine visit and castration.
- •The wider team and reception staff are often described as friendly, professional, calm and caring with animals, including nervous or feisty pets.
Reviews
Google rating: 4.8 stars from 166 reviews. Recent feedback is very positive overall.
- •Owners regularly describe the practice as welcoming, helpful and caring, with several reviews mentioning pleasant reception staff and a reassuring atmosphere.
- •A number of comments praise clear communication and thorough care, including one more involved case covering an ear infection and seizures.
- •Pets are often said to be handled gently and patiently, including first visits, routine appointments and care for more difficult or feisty cats.
- •A small minority of feedback is negative, focused on communication style in one interaction and concern about the cost of a dental estimate.
