Alpha Veterinary Surgery

- Recent feedback is mostly very positive, with owners describing the practice as friendly, caring, and lovely to deal with. - Several reviews highlight clear communication and gentle handling, including check-ups for cats and ongoing care from long-term clients. - The team is also praised for compassion in difficult moments, particularly around end-of-life care.

Alpha Veterinary Surgery in Teddington offers general veterinary care for dogs, cats, rabbits, guinea pigs, birds, and exotic pets. Its stated services include diagnostics, dentistry, ultrasound, laser treatment, advanced surgery, and keyhole surgery. The practice also says it has its own 24/7 emergency and critical care facility nearby.

Services

•General veterinary care and check-ups: routine appointments are a regular part of the practice’s work, with recent reviews mentioning check-ups for multiple cats and care for new kittens.
•Diagnostics and treatment planning: the clinic offers work-ups including x-rays, blood tests, and treatment such as antibiotics. Recent examples include a dog seen quickly after eating a bone, and a lizard receiving an exam, x-ray, blood tests, antibiotics, and a recovery plan.
•Surgery and procedures: website-listed services include advanced surgery, keyhole surgery, laser, dentistry, and ultrasound.
•End-of-life care: reviews describe compassionate support around euthanasia for a dog with cancer.
•Species and emergency care: the practice sees dogs, cats, rabbits, guinea pigs, birds, and exotic pets, and states that it has its own 24/7 emergency and critical care facility nearby.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr. Alice: thanked by name for acting quickly and fitting in a dog that had become unwell after eating a bone, despite a busy schedule.
•Darren: praised for listening carefully to an owner’s concerns and supporting an exotic pet case involving a lizard.
•Reception team: reviews include appreciation for fast help from reception, alongside one serious complaint about rude and upsetting handling during a payment dispute.
•Wider team: several recent reviews describe the staff as friendly, caring, and compassionate.

Reviews

Alpha Veterinary Surgery has a 4.7-star Google rating from 150 reviews.

•Recent feedback is mostly very positive, with owners describing the practice as friendly, caring, and lovely to deal with.
•Several reviews highlight clear communication and gentle handling, including check-ups for cats and ongoing care from long-term clients.
•The team is also praised for compassion in difficult moments, particularly around end-of-life care.
•One strongly negative review describes a long wait, a disputed x-ray bill, and poor reception handling during a cat referral visit.

Reviews for Alpha Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 150 we track in total. Recent reviews may not be representative of overall sentiment.

James Wickham

3 months ago

Just took our 5 sphynx cats for a checkup and the vet who saw us(apologies I can't remember her name!) was so lovely and explained everything to us and was just so nice. A lovely veterinary practice!

Neal

4 months ago

Friendly and caring vet

Lynda Gale

7 months ago

I've been with this vets for over 30 years always been lovely to our pets ,and I have just taken our to new kittens,very well looked after

Steevie Gillett

Cat was brought in for just an X-ray due to my practices machine not working they kept my poorly cat nearly all day and then after my practice told them to transfer the bill ax to them the rude receptionist blocked the door and wouldn’t let my sons out until they paid nearly £500… they were also told my cat had cancer or tv and wouldn’t let need to be put down… our very distressed cat wet herself due to the wait and not being let out of their reception! My surgery were very apologetic when my sons brought the cat back and they suggested to transfer her ax to a clinic in Marlow.. that night she was welcomed by them with love and compassion as were my so sons! NOT LIKE ALPHA…do not book your sick pet with this surgery and keep away from the rude and awful Receptionist! NEVER GO THERE!

Anna Miechowian

10 months ago

Jamie Alexander Vargas

1 year ago

We very sadly had to put our beautiful boy Ted, a very kind and loving bull mastiff down a few days ago due to cancer. I was incredibly humbled and indescribably grateful for the compassion,empathy, respect and love delivered by the team at Alpha. Trust these wonderful care givers; they go above and beyond and will never let you down. Thank you x

Daniela Tinkova

A big thank you to people in this centre for assisting our dog Messi. I cannot express how fast action of the lady in reception and Dr. Alice in their fully booked schedule was. Messi unfortunately ate a bone which we did not know if a fraction got stucked or he was just sick of what he ate. Seeing healthy dog becoming poorly is very stresfull. Centre is nice and clean, enviroment very friendly. i would highly recommend this centre for lovers of their animals. Thank u again from bottom of my heart. Messi is back to happy mood/picture attached:)

Jo Richards

3 years ago

Darren and the team are lovely, friendly and happy to listen to all my concerns / anxiety. After texting with my concern on Friday I brought my lizard in the following Wednesday. We've had a thorough exam, x-ray, antibiotics and blood tests, and a good plan to get Ozzie better. Very happy, especially when reptile vets are hard to find!