Alpha Veterinary Surgery

## Summary Alpha Veterinary Surgery is an **independent small-animal practice** (established **1985**) that treats a wide range of pets, including **dogs, cats, rabbits, guinea pigs, birds and other exotic pets**. The website highlights capability for **advanced surgery** (including **keyhole surgery**), plus **laser**, **dentistry**, and **ultrasound**, and states it has access to its **own 24/7 emergency and critical care facility nearby**. Recent reviews frequently describe **clear explanations during check-ups**, **being fitted in despite a full schedule**, and **support around euthanasia decisions**, though there is also a serious complaint about **waiting most of a day for an X‑ray and an alleged dispute over payment at reception**.

Services

•General vet care/check-ups (e.g., routine check-ups for multiple cats mentioned).
•Diagnostics and treatment plans mentioned in reviews
•X-rays (including for cats and an exotic pet).
•Blood tests and antibiotics (for a lizard, alongside a “good plan” for recovery).
•Surgery and procedures (from the website)
•Advanced surgery
•Keyhole surgery
•Laser
•Dentistry
•Ultrasound
•End-of-life care: euthanasia is discussed in reviews (support and compassion reported during a cancer-related euthanasia).
•Species seen (website): dogs, cats, rabbits, guinea pigs, birds, and exotic pets (a lizard is specifically mentioned in reviews).
•Emergency/critical care (website): the practice states it has its own 24/7 emergency and critical care facility nearby.

Pricing

•One reviewer reports being asked to pay “nearly £500” related to an X-ray visit (context: the reviewer describes a billing dispute and dissatisfaction with how payment was handled).

People

•Dr. Alice: credited in one review with acting quickly and fitting a case into a fully booked schedule, alongside reception support, for a dog that became unwell after eating a bone.
•Darren: mentioned by name in a review describing a vet who listened to concerns/anxiety and supported an exotic pet case with exam, x-ray, antibiotics, and blood tests.
•Reception team (mixed feedback)
•Positive: one review thanks a reception staff member for fast action when the clinic was fully booked.
•Negative: one reviewer describes a “rude receptionist” and alleges being blocked from leaving until payment was made.

Reviews

Google rating: 4.7 stars from 150 reviews. “”

•Clear communication during appointments: owners mention vets explaining things during check-ups.
•Helpfulness under time pressure: one owner describes being accommodated despite the clinic being fully booked.
•Support during difficult decisions: a review about euthanasia for a dog with cancer highlights compassion and respectful handling.
•Exotics capability noted: one owner reports thorough workup for a lizard (exam, x-ray, antibiotics, blood tests).
•A serious negative account (conflicting with many positive reviews): one reviewer alleges an all-day wait for an X-ray, upsetting handling of a sick cat, and a payment dispute at reception (including an allegation they were prevented from leaving until payment).

Reviews for Alpha Veterinary Surgery

Note: Showing the 5 most recent Google reviews out of 150 we track in total. Recent reviews may not be representative of overall sentiment.

James Wickham

in the last week

Just took our 5 sphynx cats for a checkup and the vet who saw us(apologies I can't remember her name!) was so lovely and explained everything to us and was just so nice. A lovely veterinary practice!

Neal

3 weeks ago

Friendly and caring vet

Lynda Gale

a month ago

I've been with this vets for over 30 years always been lovely to our pets ,and I have just taken our to new kittens,very well looked after

3 months ago

Steevie Gillett

Cat was brought in for just an X-ray due to my practices machine not working they kept my poorly cat nearly all day and then after my practice told them to transfer the bill ax to them the rude receptionist blocked the door and wouldn’t let my sons out until they paid nearly £500… they were also told my cat had cancer or tv and wouldn’t let need to be put down… our very distressed cat wet herself due to the wait and not being let out of their reception! My surgery were very apologetic when my sons brought the cat back and they suggested to transfer her ax to a clinic in Marlow.. that night she was welcomed by them with love and compassion as were my so sons! NOT LIKE ALPHA…do not book your sick pet with this surgery and keep away from the rude and awful Receptionist! NEVER GO THERE!

Anna Miechowian

6 months ago

Jamie Alexander Vargas

7 months ago

We very sadly had to put our beautiful boy Ted, a very kind and loving bull mastiff down a few days ago due to cancer. I was incredibly humbled and indescribably grateful for the compassion,empathy, respect and love delivered by the team at Alpha. Trust these wonderful care givers; they go above and beyond and will never let you down. Thank you x

Daniela Tinkova

a year ago

A big thank you to people in this centre for assisting our dog Messi. I cannot express how fast action of the lady in reception and Dr. Alice in their fully booked schedule was. Messi unfortunately ate a bone which we did not know if a fraction got stucked or he was just sick of what he ate. Seeing healthy dog becoming poorly is very stresfull. Centre is nice and clean, enviroment very friendly. i would highly recommend this centre for lovers of their animals. Thank u again from bottom of my heart. Messi is back to happy mood/picture attached:)

Jo Richards

3 years ago

Darren and the team are lovely, friendly and happy to listen to all my concerns / anxiety. After texting with my concern on Friday I brought my lizard in the following Wednesday. We've had a thorough exam, x-ray, antibiotics and blood tests, and a good plan to get Ozzie better. Very happy, especially when reptile vets are hard to find!