Alpha Veterinary Surgery

- Recent feedback is mostly very positive, with owners repeatedly describing the practice as friendly, caring, knowledgeable, and helpful. - Several reviews highlight clear explanations and considerate handling, including for nervous dogs, routine cat check-ups, and care for new kittens. - Longer-term clients also speak well of the practice, and one review particularly praises the team’s compassion and empathy during end-of-life care.

Services

•General veterinary care and check-ups: routine appointments remain a core part of the practice’s work, with reviews mentioning check-ups for cats and care for new kittens.
•Diagnostics and treatment planning: the clinic offers work-ups including x-rays and blood tests, alongside treatment such as antibiotics. Recent examples include a dog seen quickly after becoming unwell after eating a bone, and earlier feedback describing an exotic pet case involving a lizard exam, x-ray, blood tests, treatment, and a recovery plan.
•Surgery and procedures: website-listed services include advanced surgery, keyhole surgery, laser treatment, dentistry, and ultrasound.
•Species and urgent support: the practice sees dogs, cats, rabbits, guinea pigs, birds, and exotic pets. Reviews also mention considerate handling for a very nervous dog and helpful walk-in support, and the practice states that it has its own 24/7 emergency and critical care facility nearby.
•End-of-life care: reviews include appreciative feedback about compassionate support during euthanasia for a dog with cancer.

Pricing

No published pricing information is currently available for this clinic.

People

•Dr Alice: praised for acting quickly and fitting in a dog that had become unwell after eating a bone, and also thanked for helping minimise vet anxiety for a nervous dog.
•Darren: mentioned positively in earlier feedback for listening carefully and supporting an exotic pet case involving a lizard.
•Reception team and wider staff: many reviews describe the team as friendly, helpful, caring, and clear in their communication, although one complaint reports a very poor experience during a payment dispute.

Reviews

Alpha Veterinary Surgery has a 4.7-star Google rating from 155 reviews.

•Recent feedback is mostly very positive, with owners repeatedly describing the practice as friendly, caring, knowledgeable, and helpful.
•Several reviews highlight clear explanations and considerate handling, including for nervous dogs, routine cat check-ups, and care for new kittens.
•Longer-term clients also speak well of the practice, and one review particularly praises the team’s compassion and empathy during end-of-life care.
•One negative review describes a long wait during an x-ray referral, a disputed bill, and upsetting behaviour from reception staff.

Reviews for Alpha Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 155 we track in total. Recent reviews may not be representative of overall sentiment.

Ella J

2 months ago

Ed Humble

3 months ago

Really friendly and helpful. We used to go to Vets 4 Life but became less impressed with them after they became taken over by a large corporation. Alpha Vets are still independently owned and run, which is reflected in their practice.

R J W

Wonderful practice, very considerate and flexible with our v nervous dog - a big thank you to Alice in particular who goes out of her way to help minimise vet-anxiety with our pooch! I highly recommend Alpha Vets, after trying several other practices over the years.

Henrietta Nieper

4 months ago

Just the most lovely practice - caring & clear information Thanks

John Buzz

5 months ago

Wonderful, knowledgable and friendly staff. A good 'walk in' service and helpful in all cases.

James Wickham

9 months ago

Just took our 5 sphynx cats for a checkup and the vet who saw us(apologies I can't remember her name!) was so lovely and explained everything to us and was just so nice. A lovely veterinary practice!

Neal

10 months ago

Friendly and caring vet

Lynda Gale

1 year ago

I've been with this vets for over 30 years always been lovely to our pets ,and I have just taken our to new kittens,very well looked after

Steevie Gillett

Cat was brought in for just an X-ray due to my practices machine not working they kept my poorly cat nearly all day and then after my practice told them to transfer the bill ax to them the rude receptionist blocked the door and wouldn’t let my sons out until they paid nearly £500… they were also told my cat had cancer or tv and wouldn’t let need to be put down… our very distressed cat wet herself due to the wait and not being let out of their reception! My surgery were very apologetic when my sons brought the cat back and they suggested to transfer her ax to a clinic in Marlow.. that night she was welcomed by them with love and compassion as were my so sons! NOT LIKE ALPHA…do not book your sick pet with this surgery and keep away from the rude and awful Receptionist! NEVER GO THERE!