Dog & Cat Vets in Old Isleworth

## Summary Medivet Old Isleworth (also referred to as “The Vet in Old Isleworth”) is part of the Medivet group. Based on the clinic’s own information and recent reviews, it handles routine care (vaccinations, nail trims), longer-term condition management (a cat diabetes treatment plan), and urgent presentations (a “severely injured” cat seen immediately). Owners repeatedly mention clear explanations and transparency about care, plus extra time taken with anxious dogs (including successfully vaccinating a claustrophobic Rottweiler). One review raises concerns about the premises being “old, outdated” and needing cleaning, and describes an unhelpful receptionist call. ## Services - **24/7 emergency care (Medivet emergency service)**, with an **overnight emergency consultation fee** set at a nationwide price (details in Pricing section). - **Urgent assessment**: a review describes a severely injured cat being **seen immediately**. - **Chronic condition support**: diabetes management for a cat, including explanation of a treatment plan and ongoing advice. - **Vaccinations** (specifically mentioned for a dog). - **Nail trimming/claw clipping** (owner mentions a visit for nails to be cut). - **Veterinary Nurse Training facility** (listed in the structured clinic data). ## Pricing - **£130 overnight emergency consultation fee** for consultations **between 7pm and 9am** (stated as a nationwide Medivet price). ## People - **Bio (vet)**: mentioned for taking time to **explain a cat’s diabetes treatment plan** and how to manage it. - **Gina**: praised for **keeping an owner updated promptly** throughout their dog’s treatments/check-ups. - **Team handling anxious pets**: one owner describes staff taking **extra time and care** to help a claustrophobic, anxious Rottweiler feel safe, and still complete vaccinations smoothly. - **Reception experience (mixed)**: one reviewer reports a receptionist **“googling answers”** during a call instead of checking with the vet. ## Reviews **4.3 stars from 179 reviews.** The latest written reviews available describe both routine and more complex care, plus one critical account of facilities and reception handling. “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and transparency**: owners describe being able to ask questions, getting advice, and being kept updated during treatment. - **Urgent care responsiveness**: a severely injured cat was reportedly **seen immediately**. - **Support for nervous animals**: staff reportedly took extra time with an anxious/claustrophobic dog to complete vaccinations without trouble. - **Practical, routine visits**: nail trims and regular check-ups are mentioned. - **Negative notes (not universal)**: one reviewer describes the surgery as **old/outdated and needing cleaning**, and reports an odd/unhelpful receptionist phone call.