Dog & Cat Vets in Kenton

## Summary Medivet Kenton is part of the Medivet group (not an independent practice). The clinic offers routine appointments (15‑minute consultations) plus diagnostics such as in‑house lab testing and X‑rays, and it also provides home visits and nurse clinics. Out-of-hours care is handled by a Medivet 24 Hour hospital, with a stated consult fee of £130 and no charge for a phone assessment. From the latest reviews, owners most often describe clear, plan-based care for longer-term conditions (one owner mentions an ongoing diabetes treatment plan for a senior cat, including cost breakdowns), and support during time-sensitive situations (phone support while a dog was having puppies). A small number of reviews report administrative/communication problems and dissatisfaction with problem-solving and test-result follow-up. ## Services - 15-minute consultations - Vaccinations and health checks - Parasite care - Neutering - Microchipping - Dentistry - Nurse clinics - Home visits - Diagnostics/facilities mentioned: in-house laboratory testing, X-rays - Species mentioned: cats, dogs, rabbits - Out-of-hours care: provided by a Medivet 24 Hour hospital; “consult fee £130” and “no charge for phone assessment” are stated on the website ## Pricing - Out-of-hours consult fee: £130 (website) - Phone assessment for out-of-hours: no charge (website) - One reviewer reports paying £230 for a test (review; type of test not specified) ## People - **Sinclair / “Sanclair” (Veterinarian, as written in reviews)**: repeatedly mentioned as gentle and reassuring during check-ups, attentive/supportive/informative, and prioritising pet comfort (noted in cat health check reviews). - **Unspecified team members**: one owner with a diabetic senior cat describes the team explaining the ongoing treatment plan and “breaking down” costs so they understood what they were paying for; another review mentions staff staying on the phone to support an owner while their dog had puppies. ## Reviews **4.8 stars from 162 reviews.** Themes below are drawn from the latest written reviews available to us. - **Kind handling and clear explanations**, especially during cat check-ups; multiple owners mention pets being kept calm/comfortable and questions being answered. - **Ongoing-care planning and cost transparency**: one owner describes a continuing diabetes treatment plan with itemised cost explanations. - **Real-time support in urgent situations**: one owner reports the team staying on the phone during a dog’s whelping. - **Service/process complaints (minority of reviews)**: one review reports calls being redirected and an appointment being booked at a different Medivet site without explanation; another alleges poor problem-solving and delayed/no test results after paying for a test.