Medivet Kenton – Vets in Kenton
Clinic Overview
- Many recent reviewers praise the team for being friendly, polite, knowledgeable, and caring, with several saying they feel welcomed at the practice. - Cat owners in particular mention gentle handling during check-ups and clear explanations, including reassurance for less experienced owners and supportive care for senior cats. - One owner highlights detailed, ongoing diabetes care with treatment plans and clear cost breakdowns, while another describes staff staying on the phone to support them while their dog was having puppies.
Medivet Kenton is part of the Medivet group rather than an independent practice. The clinic offers routine appointments, nurse clinics, home visits, and core diagnostics including in-house laboratory testing and X-rays. Out-of-hours care is handled by a Medivet 24 Hour hospital, with a stated consultation fee of £130 and no charge for a phone assessment. Recent feedback is largely positive about the team’s friendliness, calm handling, and clear treatment planning, with a smaller number of reviews reporting communication and administrative issues.
Services
- •General veterinary care: 15-minute consultations, vaccinations, health checks, parasite care, neutering, microchipping, and dentistry.
- •Nursing and support services: nurse clinics and home visits.
- •Diagnostics: in-house laboratory testing and X-rays.
- •Pets seen: cats, dogs, and rabbits are mentioned.
- •Examples from recent visits: reviews describe cat health check-ups, vaccinations, microchipping discussions, a treatment plan for a senior cat with diabetes, and phone support while an owner’s dog was having puppies.
- •Out-of-hours arrangements: care is provided through a Medivet 24 Hour hospital; the clinic states a £130 out-of-hours consultation fee and no charge for a phone assessment.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. The clearest published figures are the £130 out-of-hours consultation fee and free phone assessment for out-of-hours cases. Reviewers also mention costs being clearly broken down during longer-term treatment planning, although one older review reported dissatisfaction after paying £230 for an unspecified test.
People
- •Dr Sinclair Owen: praised in recent reviews for being attentive, supportive, informative, and gentle with pets; one review spells the name as “Sanclair.”
- •Wider team: several owners describe the staff as friendly, welcoming, knowledgeable, and caring, with positive comments about clear explanations and supportive follow-up during ongoing treatment.
Reviews
Google reviews: 4.8/5 from 165 reviews.
- •Many recent reviewers praise the team for being friendly, polite, knowledgeable, and caring, with several saying they feel welcomed at the practice.
- •Cat owners in particular mention gentle handling during check-ups and clear explanations, including reassurance for less experienced owners and supportive care for senior cats.
- •One owner highlights detailed, ongoing diabetes care with treatment plans and clear cost breakdowns, while another describes staff staying on the phone to support them while their dog was having puppies.
- •A small number of negative reviews report problems with communication and administration, including a booking being redirected to another branch without explanation, and one serious complaint alleging poor communication and inappropriate behaviour during a cat spay appointment.
