There is 1 veterinary clinic listed for Dog & Cat vets in Hayes End.
Top Rated Dog & Cat Vets in Hayes End
Top-ranked veterinary practices based on quality, service, and customer reviews
#1
Goddard Veterinary Group Hayes End
★4.4(117 reviews)
Independent Clinic
📞020 8561 2123
Treats:


## Summary
Goddard Veterinary Group Hayes End is part of the **Goddard Veterinary Group** (a multi-branch group practice). The practice appears set up for **routine and preventative care with in-house diagnostics** (on-site blood testing and X-ray/diagnostic imaging), plus a defined pathway for urgent cases via a **24/7 emergency vet hospital** (the website names **Mandeville Veterinary Hospital**). In the latest reviews available, owners repeatedly mention **not feeling pushed into expensive treatments** (including being advised cheaper alternatives and not being pushed to continue a cortisone injection course), while a minority report **long waits vs. the time they were told** (10 minutes becoming about an hour, with no apology/explanation).
Concrete specifics supported by the inputs:
- **Consultation fee of £55** mentioned by a reviewer.
- Reviews describe vets **discussing medication options and cheaper remedies**, and **thorough examinations**.
- The website lists **on-site blood testing and X-ray/diagnostic imaging**.
- Reviews and the site both mention access to **other branches with shared files**, and an **out-of-hours emergency hospital** arrangement.
## Services
From the website summary:
- Vet and nurse appointments; nurse clinics
- Consultations and **on-site blood testing**
- **Diagnostic imaging / X-ray**
- Dentistry
- Neutering
- Vaccinations
- Microchipping
- Flea and worm treatment
- Weight and diet advice
- Wellness health screen
- **Free new pet health check**
- Healthcare plan: **ProActive Pets** (plan name listed; details/prices not provided in the inputs)
Emergency care (as stated on the website):
- Access to a **24/7, 365-days-a-year emergency vet hospital**, with **Mandeville Veterinary Hospital** named as the closest option.
Other capability implied in reviews:
- Continuity across the group: if a short-notice appointment isn’t available, owners report being able to use **another branch** with **shared records**.
## Pricing
- **Consultation: £55** (as stated in a written review).
## People
- **Michelle (locum vet)**: praised in a review for being “great,” with the owner specifically noting they **didn’t feel pushed into expensive treatments** and weren’t pressured to proceed with a **third cortisone injection** that didn’t seem to be helping.
- Reception team: described as **helpful and accommodating** in a review.
- Vets/nurses (general): one reviewer who visited multiple times with a puppy described staff consistently **fussing over the puppy** and providing attentive handling during visits.
## Reviews
**4.4 stars from 117 reviews.** Themes below are drawn from the latest written reviews available to us.
- **Value/decision-making without pressure:** multiple owners say they weren’t pushed toward costly options; examples include suggesting **cheaper remedies** and not pressuring continuation of a **cortisone injection course**.
- **Consultation experience:** owners mention **thorough examinations** and discussions around current medications.
- **Service and handling:** positive comments about **helpful reception staff** and pets being warmly handled (e.g., a puppy being “fussed over” across repeat visits).
- **Waiting times are a point of conflict:** at least one reviewer reports being told a short wait and then waiting **around an hour**, describing lack of explanation/apology. Another review contrasts this by praising the practice as **punctual** with appointment times.
- **Group-network convenience:** a reviewer highlights being able to use **another branch** when short-notice slots weren’t available, with **shared files**, and mentions the linked **out-of-hours hospital**.
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