Specialist Vets in Hammersmith and Fulham

## Summary CT Vets Chelsea describes itself as an independent veterinary clinic that also offers home visits, with options for video consultations. The website states it’s registered with the Royal College of Veterinary Surgeons (RCVS). Based on the latest reviews, it appears set up for both routine care and more complex cases that may need referral or specialist input—owners describe proactive escalation (including arranging cardiology input) and managing treatment plans over time. Concrete examples owners mention include: - Identifying a worsening heart murmur at a routine check and arranging specialist cardiology assessment (including ultrasound), followed by referral for open-heart surgery that the owner reports was successful. - Ongoing daily support for a kitten with FIP, including coordinating additional specialist care when needed. - Same-day pain relief and a clearly explained plan for a dog with a broken leg, followed by orthopaedic surgery the next day. - Dental work for an elderly dog, with reassurance about anaesthesia/monitoring and an outcome the owner describes as smooth. ## Services From the clinic website summary: - Health check-ups and vaccinations (including puppies/kittens and senior pets mentioned on the site navigation). - Surgery and referrals. - Palliative care and pain management. - At-home euthanasia. - Pet travel papers. - Video consultations. - Home-visit veterinary service. Out-of-hours: - The website states that out-of-hours emergencies are handled via Veteris (named as the contact for emergencies). From reviews (examples of care owners specifically describe): - Cardiology work-up arranged (heart ultrasound via a cardiology specialist) and onward referral for open-heart surgery. - Orthopaedic case management for a broken leg (pain-relief injection, then surgery the next day). - Dental cleaning/treatment for significant plaque build-up and gum inflammation, including discussion of anaesthesia and monitoring for an older dog. - Support and ongoing treatment management for FIP in a kitten. - Coordinating care when a kitten was transferred to a referral centre/ICU after a fall. ## People - **Stefano (vet, as described by clients):** Mentioned noticing an increased heart murmur at a routine check-up and quickly arranging cardiology input; also described greeting an owner during an urgent visit for a broken leg, giving pain relief promptly, and explaining the treatment plan. - **Martina (vet, as described by clients):** Repeatedly credited with taking time to explain procedures and medications (including dental anaesthesia/monitoring for an elderly dog) and for follow-up-style support (asking for updates after transfer to a referral centre; ongoing reassurance during longer treatment). - **Jasmine and Micaela (receptionists, per one review):** Mentioned for patience and kindness during frequent calls. ## Reviews **5.0 stars from 200 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Clear explanations and step-by-step walkthroughs of treatment plans (e.g., anaesthesia/monitoring for dental work; medication instructions plus take-home leaflets after surgery). - Proactive escalation to specialists/referral when needed (e.g., cardiology assessment arranged promptly; referral pathway described by owners). - Handling of urgent or serious cases with rapid response and pain relief (e.g., broken leg managed with immediate injection and next-day orthopaedic surgery; support during transfer to ICU after a fall). - Ongoing support for long-running or complex conditions (e.g., daily help with a kitten’s FIP treatment and availability for reassurance).

## Summary Pickles Vets describes itself as a **membership-only** practice with **no consultation fees** under its membership model, plus **easy in-app appointment booking and chat**. The clinic is set up for **routine primary care** (vaccinations, microchipping) as well as **on-site diagnostics** (in-house lab, X‑ray, ultrasound), with surgery and dentistry listed. In the latest reviews available to us, owners repeatedly mention being able to **get seen quickly for urgent worries** (including a dog checked after being hit by a bike) and valuing the **reduced anxiety around consultation costs** due to the subscription approach. ## Services Services and capabilities mentioned on the website and in reviews include: - **Primary care** appointments, including **annual/routine vaccinations** and **yearly check-ups/boosters** (booster visit specifically described in a recent review). - **Urgent care**: the website cites a testimonial describing care within **15 minutes of calling** for an urgent situation; a review also describes being booked in promptly for an unregistered dog after an incident. - **Diagnostics and facilities**: **in-house lab**, **X‑ray**, and **ultrasound** are listed. - **Surgery** (listed on the website). - **Dentistry** (listed on the website); one owner also mentions receiving **recommendations for at-home dental care products** for their cat. - **On-site pharmacy** (listed on the website). - **Microchipping** (listed on the website). - **Nutrition consultation** and **neutering consultation** (listed on the website). - **Cardiology** is listed as a specialty on the website. - Species explicitly mentioned: **cats and dogs**. ## Pricing - The website states **“No consultation fees, ever”** as part of a **membership-only** model. - Reviews describe a **yearly subscription/membership** where you “pay once a year” and can have “as many consultations as needed.” One review also states the yearly membership **includes boosters and “all standard services,” with medications as the only extra cost.** - No £ amounts are provided in the available information. ## People - **Dr. Rory Cowlam** is named in a recent review as the vet who handled a nervous cat’s **yearly check-up and booster**; the owner notes the cat stayed calm during the injection and that Dr. Cowlam **followed up by email** with dental-care product recommendations as promised. - Across multiple reviews, the team is described as **explaining things clearly**, **answering questions**, and being **supportive during end-of-life care** for an older dog. ## Reviews **5.0 stars from 176 reviews.** Themes below are drawn from the latest written reviews available to us. - **Membership model reduces cost anxiety**: multiple owners mention the subscription and the benefit of consultations not being charged separately. - **Fast access when something feels urgent**: examples include being booked in promptly after a dog was hit by a bike, and mention of not facing “three-week waits.” - **Gentle handling and clear communication**: owners describe calm, reassuring care for nervous pets and vets taking time to explain and answer questions. - **Follow-up and practical guidance**: one owner cites a promised **email follow-up** and specific **dental-care product recommendations** after a visit.

## Summary Village Vet Brook Green is part of the Village Vet group (reviews also describe it as being owned by a larger group). The practice appears set up for routine preventative care for dogs and cats (vaccinations, parasite treatment, senior-pet care) alongside common procedures like neutering and dental care. The website also mentions stem cell therapy for dogs and cats. From the latest reviews, owners repeatedly describe a calm, reassuring front-of-house experience—especially for nervous owners—and consultations where staff take time to explain and answer questions. One recent review describes the opposite: feeling pushed toward a monthly subscription, a requested nail trim not being done, and confusion around booking a second vaccination dose after payment. ## Services Services mentioned on the clinic website and/or in reviews include: - Consultations - Vaccinations (including puppy/kitten vaccinations mentioned in reviews) - Parasite treatment (internal and external parasite treatments referenced in a kitten visit) - Neutering (male kitten neuter described as “super smoothly”) - Veterinary nurse clinics - Senior pets care - Microchipping - Nutrition and obesity support - Flea and worm treatment - Annual health checks - Pet dental care - Internal medicine - Stem cell therapy for dogs and cats (website mention) Emergency/out-of-hours: the website states out-of-hours and emergencies are handled by the Hampstead practice, which is open 24/7 for emergency pet care. ## People - **Keri-Ann / Kerri-ann / Kerr-Ann (reception; also described as reception/nursing)**: mentioned repeatedly as a steady, familiar presence who helps nervous owners feel reassured. Specific examples include helping track down a vaccination, being calm and reassuring with an anxious owner dropping off their dog, and being described as consistently friendly and willing to help. - **Joana (vet)**: praised in one review for patience and spending time answering “many questions,” helping new owners feel confident about their puppy’s care. Reviews also note that vets “tend to change around a bit,” which one owner links to the practice being owned by a larger group. ## Reviews **4.8 stars from 315 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Long-term clients mention coming for years and feeling their pets are consistently looked after. - Front-desk and clinical staff are often described as welcoming and reassuring, particularly for anxious owners; examples include taking time to explain care and helping source a vaccination. - Routine care is frequently referenced (vaccinations/parasite treatments for a kitten; ongoing care for older cats; neutering described as quick and smooth). - A notable recent negative review reports an unfriendly reception interaction on one visit, being steered toward a monthly subscription during the consult, a requested nail trim not being carried out, and not being given a date for a second vaccination dose despite payment—leading the owner to complete vaccines elsewhere.

## Summary Palace Vets is an independent home-visit veterinary service (the website positions it explicitly as a home-visit practice). Reviews repeatedly describe seeing the same vet, Guy Killick, for continuity rather than a rotating team. Based on the website and recent reviews, it appears geared toward at-home consultations and paperwork-heavy needs like pet travel, as well as sensitive situations such as end-of-life care in the home. Concrete examples owners mention include: at-home annual vaccinations and check-ups (including for stressed cats), arranging pet travel paperwork for international trips, and providing peaceful at-home euthanasia for an older cat. Several reviewers also note straightforward admin (setting up appointments and paying) and being seen promptly (one person reports a next-day visit when their cat was unwell). ## Services - **Home-visit veterinary consultations** (website; multiple reviews describe in-home appointments). - **Annual vaccinations and general check-ups at home** (reviewers describe yearly vaccination plus check-up for a rescue cat; another plans annual vaccinations due to reduced stress). - **Long-term condition management** (listed on the website, without further detail). - **Pet travel support** (listed on the website; reviewers describe travel to Europe and “all the paperwork” needed for international travel with a cat). - **End-of-life care at home** (review describes “peaceful end of life care at home” for a 17-year-old cat). ## People - **Guy Killick (vet)**: Repeatedly named as the person carrying out home visits. Owners highlight continuity (seeing one vet each time), a calm manner with anxious/stressed pets, and clear explanations—e.g., reassuring a newer cat owner without being condescending, handling a difficult-to-catch rescue cat during a home visit, and arriving prepared with the required international travel paperwork. ## Reviews **5.0 stars from 37 reviews.** The written reviews available to us focus on home visits led by a single vet, with examples across routine care, travel documentation, and end-of-life support. **Themes below are drawn from the latest written reviews available to us.** - Home visits are repeatedly described as reducing stress for pets that struggle with travel to a clinic (cats and an older dog mentioned). - Continuity: multiple owners value dealing with the same vet each time, rather than a larger group practice. - Practical, concrete help: travel paperwork prepared and made “super easy”; vaccinations and check-ups done at home. - Sensitive care: one review describes peaceful, supportive end-of-life care for an elderly cat at home. - Admin/organisation: setting up appointments and payment described as simple and organised; one review mentions a next-day visit when a cat was unwell.

## Summary Goddard Veterinary Group Fulham is part of the **Goddard Veterinary Group** (the practice has been in the group since **2001**) and is set up for **routine, preventive and diagnostic care** with **in-house blood testing and X-ray** support. The website lists both routine procedures (including **neutering** and **dentistry**) and wider diagnostics (including **ultrasound and CT scans**). In the latest reviews available to us, owners repeatedly mention **efficient, low-stress vaccination visits**, including being **seen early with no queue**, and vets who are **gentle and patient** with anxious pets. One reviewer also highlights long-term continuity (14 years) and staff **using the pet’s name** and building trust over time. ## Services Services and capabilities mentioned on the clinic website include: - **Consultations** (vet and nurse appointments are referenced via “nurse clinics”) - **Vaccinations**, including **puppy/kitten vaccination courses** and **rabies inoculation** (rabies vaccination also appears in a recent review) - **Routine operations**, including **neutering** - **Dentistry** - **Blood testing** (supported by an **in-house lab** facility listing) - **X-rays** (also listed as an on-site facility) - **Diagnostic imaging**, including **ultrasound** and **CT scans** (as stated on the website) - **Microchipping** - **Flea and worm treatment** - **Weight and diet advice** - **Wellness health screen** - **Free new pet health check** (as stated on the website) - **Healthcare plan: ProActive Pets** (named on the website; inclusions/prices not provided in the inputs) Emergency/out-of-hours (as stated on the website): - Emergency care is provided through **three emergency pet hospitals**; the **closest out-of-hours surgery is Stone Lion Veterinary Hospital**. ## People - **Dr Erica (vet)**: mentioned for an annual vaccination visit where the cat was handled **very gently**, with the owner noting the appointment ran **early** and felt smooth. - **Mariya** and **Darcy** (roles not stated in the review): highlighted by a long-term client as part of a team they **trust** over many years, with specific emphasis on staff **using the dog’s name** and providing care that feels personal rather than performative. ## Reviews **4.3 stars from 84 reviews.** Themes below are drawn from the latest written reviews available to us. - **Efficient appointments**: examples include “**no queue**,” being **seen half an hour early**, and staff being **ready on arrival with no delay**. - **Gentle handling and low-stress visits**: owners describe vets as **patient, kind and gentle**, with one reporting their dog showed **“zero anxiety”** during a thorough exam. - **Preventive care focus**: multiple reviews specifically reference **annual vaccinations** (including **rabies**) and **follow-on jab appointments** being booked. - **Practical paperwork support**: one owner notes **signed paperwork** was provided efficiently for their dog’s records.