Specialist Vets in Greenford

## Summary Part of the **Goddard Veterinary Group** (a multi-practice group), this clinic is **RCVS-accredited** and equipped for **on-site blood testing, X‑rays, and operations**. The website highlights a **free new pet health check** and a **ProActive Pets healthcare plan**, alongside routine vet and nurse appointments. From the latest reviews, owners most often describe: - **Clear explanations of treatment** (“all aspects of treatment fully explained”). - **Low-stress handling**, including patience with an **overstimulated dog** and support for a **very nervous cat** that stayed unusually calm during the visit. - Hands-on help with **blood testing** (including staff assisting with restraint/distraction to reduce stress) and **neutering/spaying**, including support for **feral cats** (trap help and practical advice). ## Services Services and facilities mentioned on the clinic’s website and in reviews include: - **Consultations** (vet appointments) - **Nurse clinics** - **Blood testing** (also specifically referenced in a recent review) - **Diagnostic imaging (X‑ray)** - **Operations / surgery**, including: - **Neutering and spaying** (mentioned by cat and feral-cat owners) - **Dentistry** - **Vaccinations** (annual booster mentioned in a review) - **Microchipping** - **Flea and worm treatment** - **Weight and diet advice** - **Wellness health screen** - **Free new pet health check** (owners specifically mention a free new puppy check) **Emergency care (as stated on the website):** emergency care is provided through the group’s veterinary hospitals, open **24/7, 365 days a year** (the website names **Mandeville Veterinary Hospital** as the closest hospital). ## People Named individuals mentioned in available sources: - **Jaya (vet)** – described by an owner as having a **gentle approach** during annual boosters for two apprehensive dogs, helping them feel welcome. - **Lisa (vet assistant)** – mentioned alongside Jaya for helping anxious dogs settle during a vaccination visit. - **Maria Flavien (Regional Manager)** – listed on the clinic’s website. More generally (without individual names), multiple reviews describe the team as: - Taking time to **explain treatment clearly**. - Handling anxious or difficult-to-handle pets with **patience and practical support** (e.g., calming a nervous cat; helping keep a cat still and distracted during blood sampling). ## Reviews **Google rating: 4.8 stars from 227 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Gentle, low-stress handling** for nervous or overstimulated pets (nervous cats settling quickly; staff being patient when a dog became overstimulated). - **Good communication**: owners mention treatments being **fully explained** and feeling reassured by the vet’s knowledge during a new puppy check. - **Routine and surgical care referenced repeatedly**, including **vaccinations/boosters**, **blood tests**, and **neutering/spaying**. - **Practical support beyond the appointment**, such as helping an owner **trap feral cats** for neutering and sharing useful advice.

## Summary Paws in the City describes itself as an **independent** veterinary clinic and also runs a busy **in-clinic grooming** service. The website highlights routine care (consultations, vaccinations, neutering, dentistry) plus access to more advanced workups/surgery areas such as **orthopaedics, internal medicine, soft tissue surgery, ophthalmology and diagnostic imaging** (via specialist partnerships). Recent reviews are dominated by grooming experiences—owners repeatedly mention **detailed pre-groom discussions about the cut**, pets coming back **calm after baths**, and extra touches like **bows**; one recent vet visit review also describes a **leg injury assessment** where options were explained clearly. ## Services - **Veterinary consultations** (website) - **Vaccinations** and **parasite treatments** (website) - **Neutering** (website) - **Dentistry** (website) - **Diagnostic sampling** (website) - **Specialist/advanced case areas listed on the site:** orthopaedics, internal medicine, soft tissue surgery, ophthalmology, diagnostic imaging (website) - **Grooming (dogs and cats)** including: bath & brush, hygiene trim, dematting, teeth cleaning (website) - Reviews mention discussing the trim beforehand and, in one case, a **video shared during the drying stage** (reviews) - **Animal Health Certificates** (website) - **Veterinary Nurse Training facility** (clinic data) ## Pricing - Website promotion: **£30 off the first consultation** for first-time registrations (website) ## People - **Lorraine (groomer)** is named repeatedly in recent reviews. Owners describe: - Taking time to **talk through the cut** and preferences before starting (e.g., keeping a coat short enough to maintain but still “fluffy”) (reviews) - Consistent results across repeat visits (“our 4th time”) (reviews) ## Reviews **Google rating: 4.7 stars from 214 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Grooming is the most-mentioned service in the latest reviews, with owners highlighting **coat finish and consistency**, and pets returning **calm/content even after a first bath**. - Several reviewers note groomers/staff **explain the process and discuss concerns beforehand**; one mentions receiving a **video update during drying**. - A recent veterinary-care review describes a dog seen after **hurting a leg**, with the team being **thorough**, explaining the **diagnosis and treatment options**, and a clinic described as **clean and well-organised**.

## Summary Arden House Veterinary Surgery describes itself as an **independent** clinic and says it has been caring for patients **since 1946**. From the reviews available, the practice is frequently used for **routine surgeries** such as **spays and neuters**, with multiple owners mentioning **follow-up checks after procedures** (including “three follow up visits” after a neuter, and a “smooth” follow-up after a spay). Experiences appear mixed: some owners praise specific vets and the front desk, while others report a **“gone downhill”** experience with **rude reception** and **high/overstated costs**, and one long-term client mentions **seeing a different vet each time**, making rapport difficult. ## Services Services explicitly referenced in the available information include: - **Spaying** (kitten spay mentioned, with follow-up described as smooth) - **Neutering** (dog neuter mentioned; owner describes multiple follow-up visits) - **Euthanasia/putting a dog to sleep** (one owner highlights the vet’s considerate handling of this appointment) - **Post-operative follow-up appointments** (multiple follow-ups after neuter; follow-up after spay) The website summary also indicates the clinic has sections for **“Surgeries”** and a **“Healthcare Plan”**, but no specific inclusions or terms are provided in the data supplied. ## People Named staff mentioned in reviews: - **Andrew Foster (vet)** — one reviewer says he treated their puppy “so well and fast.” - **Karolina (vet)** — a reviewer describing a dog neuter says Karolina was “the best,” and highlights being able to ask many questions and having **three follow-up visits**. - **Reception team (not named)** — feedback conflicts: - Positive: described as “very nice, friendly, and helpful” and “fantastic.” - Negative: described as “incredibly rude” by a long-term client. ## Reviews **4.6 stars from 126 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Routine surgery + follow-up care comes up repeatedly:** spay/neuter experiences described as efficient, with follow-up visits/checks explicitly mentioned. - **Cost is a point of disagreement:** some reviewers call prices “reasonable” or “best,” while others say treatments/visits are “overly expensive” or “overstated” compared with other vets. - **Consistency of clinician is raised as an issue by one long-term client:** they report “always a different person,” making it hard to build rapport. - **Front-desk experience is mixed:** some describe reception as friendly and helpful; others report repeated rudeness.