Willett House Veterinary Surgeons – Vets in Feltham
Clinic Overview
- Recent feedback is mostly very positive, including simple endorsements calling it a top-quality vet and praising the team’s caring, professional approach. - Owners mention easy appointments, helpful reception staff, and quick responses, which makes the day-to-day experience sound straightforward. - Reviews give a few concrete examples of care, including urgent treatment for a young puppy, dental work for a cat with a good recovery, and support for reptiles and rodents as well as cats and dogs.
Willett House Veterinary Surgeons in Feltham offers general veterinary care alongside 24/7 emergency care, CT scanning and keyhole bitch spays. Reviews also point to easy appointment access, helpful reception support and timely prescriptions, with examples including dental treatment, urgent care for a young puppy, and care for reptiles and rodents. Feedback is largely positive overall, though one serious review reports a poor outcome after a cat dental and dissatisfaction with how the complaint was handled.
Services
- •Emergency and advanced services: The clinic website states 24/7 emergency care, CT scanning, and keyhole (laparoscopic) bitch spay.
- •Dental treatment: Reviews mention dentistry under general anaesthetic, including a cat that had two dental extractions plus a scale and polish.
- •Urgent appointments and follow-up care: One owner describes a 5-week-old puppy being seen as an emergency straight away and then booked for an operation the next morning.
- •Species treated: Alongside cats and dogs, one reviewer says the practice also sees reptiles and rodents.
- •Prescriptions and day-to-day support: Reviews mention prompt prescription access, quick responses to messages, and friendly, reassuring staff.
Pricing
No published pricing information is currently available for this clinic.
People
- •Annie (vet): Named by a reviewer as a favourite and described as knowledgeable and helpful.
- •Reception team: Reviews describe reception as nice, friendly and helpful, with easy appointment booking.
- •Nurses and wider team: One review also praises the nurses and describes the staff more generally as caring, professional and reassuring.
Reviews
Google reviews show 4.7 stars from 109 reviews.
- •Recent feedback is mostly very positive, including simple endorsements calling it a top-quality vet and praising the team’s caring, professional approach.
- •Owners mention easy appointments, helpful reception staff, and quick responses, which makes the day-to-day experience sound straightforward.
- •Reviews give a few concrete examples of care, including urgent treatment for a young puppy, dental work for a cat with a good recovery, and support for reptiles and rodents as well as cats and dogs.
- •There is also one detailed negative review describing a cat becoming seriously unwell after a dental procedure, along with dissatisfaction about follow-up advice and complaint handling.
