Feltham Vets4Pets Ltd

Feltham Vets4Pets Ltd is part of the Vets4Pets group. The practice is set up for routine small-animal care and nurse-led support, with veterinary nurse training listed in its clinic data. Recent feedback is largely very positive, with repeated praise for welcoming reception staff, calm handling of nervous pets, and thoughtful efforts to reduce stress during visits, though a couple of reviews were sharply critical of one veterinary surgeon’s manner.

Services

•Routine cat and dog care: Reviews mention appointments for cats and dogs, including Ragdolls, Maine Coons, and anxious or fussy dogs.
•Nurse-led support: Nail clipping is specifically praised, with one owner saying their usually fussy dogs stayed calm throughout. Reviews also mention helpful, detailed support when answering enquiries.
•Surgery and stress-aware handling: Surgery is referenced in one review, with the team praised for managing which vet a pet saw afterwards to help avoid a negative association.
•Preventive care: An annual care plan is mentioned in reviews as including booster vaccinations and year-round flea and worm prescriptions.
•Veterinary nurse training facility: Listed in the clinic’s structured data.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. One review says the annual care plan includes annual booster vaccinations, flea and worm prescriptions for the year, and a couple of nurse or vet appointments if needed, although no pound prices were published. Reviews on pricing are mixed: one customer called the plan worth it, while another felt a monthly plan was pushed too strongly.

People

•Vicki: Praised by a cat owner who said their Ragdolls and Maine Coons were unusually calm and comfortable with her.
•Tyla: Repeatedly mentioned for being helpful, patient, and gentle, including keeping usually fussy dogs calm during nail clipping.
•Callum: Described as professional and welcoming alongside Tyla during a nail-clipping visit.
•Tyler, Barbara and Morgan: Named by one owner as vets who checked pets carefully and explained findings clearly.
•Felisa: Two 1-star reviews criticise her manner and say the visit felt uncomfortable and too focused on a monthly plan.

Reviews

Google rating: 4.5/5 from 251 reviews.

•Recent feedback is mostly very positive, with owners highlighting friendly reception staff, a nice atmosphere, and quick, professional service.
•A strong recurring theme is calm, pet-centred handling, especially for nervous animals: reviews mention gentle nail clipping, a nurse singing to reassure a scared cat, and care taken to avoid negative associations around surgery.
•Several staff members are singled out for praise, particularly Vicki, Tyla, Callum, and vets Tyler, Barbara and Morgan.
•The main negative note comes from two matching 1-star reviews that sharply criticise one veterinary surgeon’s manner and describe feeling pressured about a monthly plan.

Reviews for Feltham Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 251 we track in total. Recent reviews may not be representative of overall sentiment.

Joanna Loska

3 months ago

Thank you for quick and professional service. Joanna & Jacek & Sonia the Cat

sabz khan

This branch is definitely better then the Brentford one. Lovely staff. Nice atmosphere. Vet was really nice.

Anna Marie D'Amico

4 months ago

I have been taking my cats to the same Veterinary Practice for 30+ years and due to a new vet, my cats have been traumatised by their actions and even losing one of my 2 year old white Maine Coons who was very healthy and happy with his two brothers and my other cats. So making the decision to transfer after so long is not only daunting but it's for the cats first and foremost. But choosing Feltham was the best decision I have made in a long time. The reception staff are so welcoming, polite, friendly, compassionate and reassuring that your pets are as important to you as they are at this practice. I have taken two of my female Ragdolls and one of my female Maine Coons to see Vicki and OMG I am amazed on how comfortable my girls were during the appointment and after. Vicki has a gift and I have never seen my girls this happy ever with anyone else. I have asked if Vicki can be super glued to the practice. I have yet to experience the vets, but I have no hesitation in making an appointment when required. Please give them a go, you won't be disappointed.

Annerbee16

They really care about my little Luna and I feel she is in the best hands here! They always have time, patience and empathy! There is one particular vet my Luna loves and they always do their best to ensure she is the vet Luna gets to see, and they even made sure that when Luna had surgery and was in great distress that she didn't see the vet she likes so she doesn't associate her with something negative. Pet-centred care at it's best!

summee

5 months ago

Kammy J

6 months ago

Would give 5 stars as most of the staff especially front desk are soo friendly and attentive every time i bring in my dog in who is very anxious! Unfortunately, I have had the worst experience with the veterinary surgeon Felisa - please AVOID her at all costs, I was shocked at how rude, grumpy, unwelcoming, blunt and patronising she was!! No attention, duty of care or warm welcome given to my dog to make him feel comfortable like a usual vet would - just her horrible opinions that i did not ask for and trying to sell me a monthly payment plan! It seemed like she did not like her job and was forced to do it, do not be in a veterinary medical position if you cant fulfil your duty of care towards animals and just treat it like a money making business!! 😡

Kaye Jay

mahna kasraee

7 months ago

Tyla and Callum were absolutely incredible — the perfect duo! Tyla’s soothing voice worked wonders on my usually fussy dogs, who were surprisingly calm and actually got their nails clipped with no fuss. She was so positive, supportive, and gentle throughout. Both Tyla and Callum were professional, welcoming, and made the whole experience stress-free. So grateful for their help!

Rokky Singh

8 months ago

I had an excellent experience today at Vets4Pets Feltham thanks to Tyla. Her customer service was outstanding – she was extremely helpful, patient, and went above and beyond to answer all of my enquiries. It’s rare to come across such professionalism and genuine care, and I truly appreciate the time and effort she gave. I would really like management to recognise Tyla’s exceptional service, as she made my visit so much easier and stress-free. Thank you, Tyla!

F Lalo

9 months ago

Our cat has been registered here since 2021. Great reception team which is helpful and knowledgeable as well as the clinical team - thanks to Tyler, Barbara and Morgan (the vet doctors we've seen) who were professional in checking and explaining. Annual care plan is worth it as you get the annual booster vaccinations included plus flea & worm prescriptions for the year and also a couple of appointments either with nurse or vet covered as part of it should the need arise.