Dog & Cat Vets in Clapham

## Summary Independent veterinary practice (founded in 2021 by Dr. Ellie and Dr. Michael, who also work as full‑time vets there). The clinic appears set up for both routine care and more involved cases, with in‑house diagnostics (IDEXX lab, digital X‑ray, ultrasound, microscopy) plus facilities such as a separate cat clinic and Casco kennels. From the latest reviews, owners repeatedly mention: - Same‑day help when something suddenly goes wrong (including being seen immediately when arriving without an appointment for vomiting/shaking). - Clear diagnostics and targeted treatment (e.g., an ear infection that had persisted elsewhere improved within a week after “the right tests and treatment”). - Surgical care with ongoing communication (updates during procedures and a next‑day check‑in after surgery were specifically mentioned). - Paperwork support for travel/export certificates, including very fast turnaround when pet passports were lost. ## Services Based on the clinic website and recent reviews, services and capabilities mentioned include: - **Wellness care**: wellness exams and vaccinations. - **Parasite prevention**: parasite prevention is listed; one review references sensitivity to **worming treatments**. - **Diagnostics (in-house)**: IDEXX laboratory testing, digital X‑ray, ultrasound, and microscopy. - **Surgery**: surgery is listed, with reviews describing: - **Dental surgery** - **Cyst removal** - **Perineal urethrostomy (PU)** and **bladder stone removal** for a cat, including several nights of in‑clinic care. - **Dental care** (listed on the website; extractions aren’t specifically mentioned). - **Microchipping** (listed on the website). - **Pet travel documentation**: pet travel certificates; reviews mention **export health certificates** and rapid turnaround for travel certificates after lost pet passports. - **Species seen (as listed on the website)**: dogs, cats, rabbits, ferrets, guinea pigs, birds, snakes, tortoises. - **Out-of-hours**: the website states out‑of‑hours care is provided by **Wolfe Vets**. ## People - **Dr. Ellie (vet; co‑founder)**: reviews describe her running tests and treatment that resolved a long‑standing ear infection within a week; she’s also mentioned as leading a complex PU surgery and bladder stone removal, explaining options clearly and “never pushing” decisions. Post‑op continuity is highlighted (the same vet overseeing care, with time made for follow‑up concerns). - **Dr. Michael (vet; co‑founder)**: described by one long‑term client as particularly attentive for a dog with allergies and side effects, with an emphasis on thoroughness over time. - **Dr. Liam (vet)**: described as calm and gentle with a sensitive dog brought in urgently (vomiting and shaking), and as handling travel paperwork efficiently and without fuss under time pressure. - **Dr. Vici (vet)**: mentioned in relation to treating a guinea pig with digestive issues, including check‑up and medication leading to recovery within a week. - **Nurses and reception team**: multiple reviews mention helpful reception support (including travel paperwork) and being kept updated during procedures; one owner also mentions a next‑day check‑in call after surgery. ## Reviews **Google rating: 5 stars from 222 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Urgent access and calm handling**: owners describe being seen immediately when they arrived without an appointment for sudden vomiting/shaking, with reassurance and gentle handling. - **Problems solved with testing and targeted treatment**: one owner reports a year‑long ear infection improved within a week after the clinic ran the right tests and treatment. - **Surgical care with communication and follow‑up**: examples include dental surgery, cyst removal, and a complex PU surgery with bladder stone removal; owners mention updates during procedures and a next‑day check‑in. - **Travel paperwork done quickly**: export health certificates and travel certificates are repeatedly mentioned, including very fast turnaround when documents were lost shortly before travel. - **Cost and payment flexibility mentioned (without figures)**: one review notes pricing was transparent and better than other practices for complex surgery, and that payment could be staged.

## Summary Medivet Bedford Clapham is part of the Medivet group (a larger veterinary chain) and describes itself as a purpose-built practice with state-of-the-art dental and surgical equipment, plus an in-house laboratory. The website also lists ISFM silver cat-friendly status and notes it is a veterinary nurse training facility. In recent reviews, owners repeatedly mention thorough, unhurried appointments (including time for lots of questions), calming handling of nervous pets (for example, using treats during the exam), and fast action when something urgent happens (one cat’s badly damaged tail was operated on by Dr Baldwin, with the team “swing[ing] into action” to care for him). A monthly plan is also mentioned by a reviewer, though no price details are provided. ## Services Based on the clinic website and the latest reviews, services and capabilities mentioned include: - **Consultations:** 15-minute consultations; reviewers describe checks as “thorough” and “not rushed.” - **Preventive care:** yearly inoculations/annual jabs (mentioned for a dog and a rabbit in reviews). - **Surgery & dentistry:** dentistry; surgical equipment; minimally invasive options listed (keyhole surgery) and **laser surgery**. - **Advanced diagnostics & imaging:** CT imaging, MRI scans, endoscopy, ultrasound, ECG, and X-rays. - **In-house testing:** in-house laboratory; vet blood supplies (listed). - **Nurse-led support:** nurse clinics (listed). - **Home visits:** listed on the website. - **Pet travel documentation:** Animal Health Certificate (listed). - **Species seen (per website):** cats, dogs, rabbits, and small mammals. - **Out-of-hours care (per website):** provided by an external Vets Now service and a Medivet 24 Hour hospital (named on the practice page). ## Pricing Out-of-hours pricing is published on the practice page (prices stated as subject to change): - **Out-of-hours consultation fee:** £130 (also notes **no charge for assessment by phone**). - **Alternative out-of-hours provider consult fee:** from **£324.50 inc VAT**. ## People - **Dr Baldwin (vet)** is named in multiple reviews. Examples owners give include operating on a cat with a badly damaged tail, and helping owners stay calm during rabbit vaccination visits. - **Reception team** is specifically mentioned as helpful and kind (for example, supporting an owner when their dog injured her leg and keeping both owner and dog calm). - Reviewers also mention “the directors” having a kind, gentle manner and giving clear explanations of procedures (no names provided). ## Reviews **Google rating: 4.9 stars from 162 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Thorough appointments without feeling rushed,** including time to ask questions. - **Practical handling of anxious pets,** such as giving treats during the exam and a calm, reassuring approach. - **Responsive care when pets are injured or unwell,** including swift surgical treatment for a cat’s tail injury. - **Clear explanations and supportive communication,** including efforts to keep owners calm as well as pets. - **Plans/memberships mentioned:** one reviewer cites a “great monthly plan package,” but without specific pricing or inclusions.