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- •Kind, caring staff is the most consistent theme, with owners describing the team as friendly, compassionate and good at reassuring both pets and owners. - Cat care stands out strongly, including kitten vaccinations, annual boosters, neutering, dental work and handling nervous or difficult cats with patience. - Communication and access are often praised, including quick appointment availability and helpful follow-up through WhatsApp, although waiting times appear mixed, with reports ranging from being seen within minutes to waits of more than 30 minutes.
The Neighbourhood Vet is an RCVS-registered practice in Penge, and it is also recognised as a Cat Friendly Clinic and a veterinary nurse training facility. It offers routine veterinary care alongside common urgent treatment and surgery, with owners often highlighting clear explanations, calm handling and follow-up after procedures. Recent feedback also points to compassionate support in difficult cases, while views on cost are mixed.
Our Score (57/100)
- •Several recent reviewers praise Emma and the team for clear, detailed communication, especially around treatment plans and aftercare. - There is strong feedback for kindness and compassion during difficult situations, including support through end-of-life care. - Owners also mention a friendly, welcoming atmosphere and say the clinic has provided consistent care over many years.
- •Recent feedback is very positive about the team’s manner, with owners repeatedly describing staff as kind, caring, professional, and reassuring. - Appointment booking is a recurring strength: reviewers mention easy booking, late-notice availability, and urgent fit-ins when pets needed prompt attention. - Procedure-related care is a clear theme, including praise for a complex surgery, a dog’s lump removal, and a spay, with owners valuing clear updates and aftercare information.
- •Many recent reviewers describe the team as friendly, professional and responsive, with good communication and pets that seem comfortable at visits. - Value is a recurring theme. Owners mention transparent pricing, a yearly pass, affordable routine care, and one especially positive dental review describing a £396 annual payment that included a dental clean and removal of loose teeth without extra charge.
- •Owners often describe the team as kind, patient and reassuring, particularly with nervous kittens, reactive dogs and pets that are difficult to examine. - Dental care is a repeated theme, with praise for teeth cleaning, dental surgery, clear post-procedure explanations and strong aftercare support. - Several reviews highlight thorough consultations, friendly service and clear treatment plans; some also mention getting a quick appointment and being seen efficiently.
Joel Veterinary Clinic in Pinner is a small-animal practice established in 1996 and part of the CVS group. It treats dogs, cats, and small pets including rabbits, guinea pigs, and hamsters, covering both everyday care and more advanced work such as imaging, surgery, and orthopaedic referral procedures. The clinic is also listed as a veterinary nurse training facility.
Medivet Stoke Newington is part of the Medivet group and offers routine care as well as more involved case work, with in-clinic diagnostics including X-rays, ultrasound, ECG, endoscopy, and an in-house laboratory. The practice is also listed as a veterinary nurse training facility. Recent feedback is largely warm about the team’s manner, explanations, and clinical judgment, though one reviewer reports a serious concern about diagnosis and treatment.
- •Many reviewers describe being with the practice for years and say they would not want to go elsewhere, suggesting strong loyalty and continuity of care. - Jane/Ms Robson is repeatedly praised for being knowledgeable, caring, accommodating and calm with nervous or challenging animals. - Recent examples include a smooth cat neutering visit, supportive care in a pet’s final months, and one owner saying their dog could still be treated after bad experiences elsewhere.
- •Recent feedback is mostly very positive about the team being kind, knowledgeable, calm and professional, with good experiences reported for both cats and dogs. - Dental care and rehab stand out in the written comments, including infected tooth treatment, extraction with sedation, and weekly hydrotherapy/physio with noticeable mobility improvements. - Reviewers also praise the modern equipment, the look and feel of the clinic, and the smooth switching process when registering with the practice.