Dog & Cat Vets in Wembley

## Summary Goddard Wembley is part of the Goddard Veterinary Group (a multi-practice group) and is **RCVS accredited**. The practice advertises preventative care such as **annual vaccinations with a full clinical exam**, plus **routine neutering and dental procedures**, and the wider group reports access to **three emergency hospitals**. In the latest reviews available to us, owners most often describe **gentle handling of nervous cats and small dogs**, with examples like pets becoming less resistant to travelling in their carrier over repeat visits. A few reviews also mention **same-day appointments for urgent problems** (an ear infection) and staff taking time to answer questions (including around **insurance**). One negative review from within the wider vet group alleges a **serious misdiagnosis and problematic insurance reporting**, so experiences appear mixed. ## Services From the clinic’s website summary: - **Free new pet health check** (T&Cs apply, as stated on the site) - **Annual vaccination** (including a **full clinical examination**) - **Flea, worm and tick protection** - **Microchip implant** - **Nurse health assessment** - **Routine neutering** - **Dental procedures** - **Kennel cough protection** Emergency / out-of-hours (as stated on the site): - The practice is part of a group that includes **three emergency hospitals** (no further detail provided in the available information). From reviews (examples of what owners brought pets in for): - **Ear infection** seen **on the same day** the owner called (with time spent discussing next steps and insurance). - One review describes being referred within the wider group for a **scan for leg issues** (this review is about another branch in the group, not clearly this practice). ## People Named in reviews: - **Triona / Trina (vet)** — repeatedly mentioned for **careful, gentle handling** and **taking time to answer questions**, including around an ear infection and insurance. - **Robert (nurse)** — mentioned for spending time **settling and reassuring a dog** before an appointment, with calm, gentle handling. - **“R” (reception)** — thanked for being **kind and reassuring**, particularly for an owner with an anxious/nervous cat. - **Rob** — singled out in a negative review (about the wider group experience) as “the only kind and helpful person throughout” (branch not clearly this practice). ## Reviews **Google rating: 4.2 stars from 124 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Many owners describe **patient, gentle handling**, especially with **nervous cats and small dogs**, and pets becoming more comfortable over time. - **Front-desk interactions** are frequently mentioned (welcoming greetings, reassuring manner). - Some reviewers report **good availability**, including being seen **the same day** for an ear infection, and staff taking time with questions. - Pricing is mentioned only in general terms (“reasonable”, “monthly plan… a good price”) without any amounts. - One negative review (about the wider group/another branch) alleges **incorrect cancer diagnosis**, **insurance notes describing a pet as aggressive**, and refusal of a home visit—directly conflicting with the many positive accounts of care and communication.