South London Emergency & Referral Clinic

South London Emergency & Referral Clinic is an independent emergency and referral clinic in Streatham, operating since 2000 and set up for acute cases that may need rapid diagnostics and hospital-level monitoring. The clinic highlights an intensive care unit, in-house lab work, and imaging including digital X-ray and ultrasound. Recent reviews describe pets being seen quickly, clear communication during urgent care, and overnight care when needed, with examples including treatment for a blocked bladder in a cat and urgent management after toxic ingestion in a dog.

Services

•Emergency and referral care: The clinic focuses on urgent veterinary cases, with recent reviews mentioning late-night and weekend presentations, including a cat with a blocked bladder and a young dog treated after ingesting something toxic.
•Monitoring and supportive care: Website-listed facilities include an intensive care unit (ICU), overnight monitoring/hospitalisation, oxygen therapy, oxygen kennels, ECG, and blood pressure measurement.
•Diagnostics and procedures: The clinic lists digital X-ray, ultrasound, endoscopy, in-house pathology/laboratory testing, and surgical medicine.

Pricing

No published pricing information is currently available for this clinic.

People

•Mercedes: described as kind during an emergency visit.
•Barbara: described as thorough, calm with a cat, and clear about the treatment plan.
•Joanna: described as friendly and helpful at a next-day follow-up.
•One recent review also praised a veterinary nurse during an end-of-life visit, while finding the main vet less empathetic.

Reviews

Google rating: 4.4 stars from 154 reviews.

•Recent reviews are mostly positive about speed and responsiveness, with owners describing pets being seen very quickly in emergencies, including late at night and within the hour.
•Communication and care are recurring strengths, with reviewers mentioning clear treatment plans, regular updates, and compassionate handling during stressful situations.
•Reviews include strong outcomes in serious cases, such as treatment for toxic ingestion and urgent care for a blocked bladder, with owners reporting good recovery afterwards.
•A smaller number of reviews describe inconsistent availability and a less compassionate experience during euthanasia, so experiences do appear to vary.

Reviews for South London Emergency & Referral Clinic

Note: Showing the 10 most recent Google reviews out of 154 we track in total. Recent reviews may not be representative of overall sentiment.

djbeatz37

6 months ago

Very versatile helpful and very compassionate thank you for the help

Louise Allan

7 months ago

These guys were super helpful in a late night emergency with my dog and the price is much more reasonable than anywhere else around. Would definitely recommend.

Katherine

10 months ago

The worst. I called up with an emergency midday on Sunday as this was my vets out of hours number and was told there were no vets available and there was nothing they could do. Shameful

Anna Chadwick

Staff were lovely and took excellent care of my cat Marshall who had a blocked bladder and needed to be taken care of immediately. He’s now recovering at home and settling back into his routine. Thank you for everything!

Gemma Ballard

We heartbreakingly had to take our beloved family dog here last Sunday who had to be put to sleep. The veterinary nurse was lovely, however the main vet was really cold and not sympathetic at all. Obviously, I understand that this is a job to them, however I felt that she could have been a lot more empathetic at such an awful time of our lives :(

Marina Jimenez

11 months ago

Took no time for them to see our dog, they were very friendly, professional and empathetic. We couldn’t be more grateful and happy with the service. Highly recommend this clinic.

Julia Sangster

This practice is phenomenal. Our 8 month old border collie ingested something toxic and had a terrible reaction. They did exemplary research and give our Harvey the best treatment he could possibly have, all while keeping us informed and that’s what any dog mom could ask for. Thank you, from the bottom of our hearts, for saving our baby’s life!

Annabel

1 year ago

I was very grateful for this service when my cat, Oliver, was unwell 2 weekends ago. A different emergency vets were really difficult and uncaring on the phone and this practice were straight away absolutely lovely and really empathetic. I was able to bring him down within the hour and saw Mercedes and Barbara. Both were really kind and Barbara was very thorough and took her time with our consult and had a great manner with Oliver. Being a vet, it feels very strange being in the client position, but I felt so relieved knowing Oliver was in good hands overnight with people who cared. Thank you also to Joanna who we saw the next day, you were also really friendly and helpful. Communication from everyone was fantastic and the plan was clear all along. Oliver has so far made a speedy recovery and I'm so thankful for all your help and care that weekend.