Village Vet St Johns Wood – Vets in St Johns Wood
Clinic Overview
- Reviews are consistently very positive about the team’s manner, with owners describing staff as kind, friendly, reassuring and good at keeping nervous pets calm. - Communication is a strong theme: several owners say vets take time to explain problems, treatment options and next steps clearly and without rushing. - Reception and coordination are also praised, including help arranging appointments across Village Vet branches and making follow-up visits as smooth as possible.
Services
- •General consultations and urgent care: Appointments cover a wide range of day-to-day medical issues, with urgent slots offered where possible; in more serious cases, pets may be transferred to a main hospital. Recent reviews mention support for problems including lameness and itchy skin, with owners praising clear explanations and gentle handling.
- •Preventative care: Vaccinations, parasite prevention, neutering, annual health checks, and flea and worm treatment remain part of the core service. One recent review specifically praised Kelly for a dog’s neutering care.
- •Travel-related appointments: The practice offers support for pets travelling abroad, and recent feedback again highlights the team as helpful with international travel.
- •Surgery and procedures: Procedures are supported by an operating theatre and post-procedure aftercare. Recent reviews continue to praise follow-up support after procedures.
- •Diagnostics: On-site laboratory testing, digital x-ray and dental x-ray are available. Recent feedback also mentions a cytology sample being repeated during a follow-up visit to avoid an extra trip.
- •Dentistry: Dental care includes scale and polish as well as more complex extractions.
- •Day hospital and nursing support: The clinic provides day-hospital support for treatments such as fluid therapy, along with veterinary nurse clinics for weight support, nail clips and anal gland expression.
- •Other routine support: Microchipping, nutrition advice and euthanasia appointments are also listed.
- •Out-of-hours care: Out-of-hours cover is provided by Village Vet Hampstead Hospital, which the practice lists as a 24/7 service.
Pricing
No published pricing information is currently available for this clinic.
People
- •Dr. Kelly Moore: repeatedly praised for being knowledgeable, calm, gentle and methodical, and for explaining options clearly. Recent reviews also highlight her help with neutering and with resolving a pet insurance issue.
- •Teague: warmly reviewed for gentle handling, clear explanations and thoughtful follow-up care.
- •Venus: mentioned positively for friendly, reassuring help when booking appointments.
- •Jacqueline: praised for sympathetic reception support and for helping arrange a prompt appointment at another branch when this clinic was fully booked.
- •Dr. Maddie, Charlotte and Alex: thanked for exceptional aftercare and follow-up after a procedure; Charlotte is also described in one review as an experienced nurse with a calming manner.
- •The practice says the wider team includes two permanent vets, three registered veterinary nurses and two receptionists.
Reviews
Google rating: 4.7 stars from 154 reviews.
- •Reviews are consistently very positive about the team’s manner, with owners describing staff as kind, friendly, reassuring and good at keeping nervous pets calm.
- •Communication is a strong theme: several owners say vets take time to explain problems, treatment options and next steps clearly and without rushing.
- •Reception and coordination are also praised, including help arranging appointments across Village Vet branches and making follow-up visits as smooth as possible.
- •Specific examples mentioned include urgent care, neutering, aftercare following a procedure, support with pet insurance, and international travel arrangements.

