Petwell House Vets – Vets in South Hayes
Clinic Overview
Petwell House Vets is part of the Animals Are Us group. The clinic appears set up for both routine appointments and urgent cases, with emergency veterinary services described as 24/7 or extended hours, and it is also listed as a veterinary nurse training facility. Recent feedback highlights quick access to appointments, clear communication, and caring support in both everyday visits and more difficult moments.
Petwell House Vets is part of the Animals Are Us group. The clinic appears set up for both routine appointments and urgent cases, with emergency veterinary services described as 24/7 or extended hours, and it is also listed as a veterinary nurse training facility. Recent feedback highlights quick access to appointments, clear communication, and caring support in both everyday visits and more difficult moments.
Services
- •Routine and urgent appointments for common household pets, with recent reviews mentioning dogs, cats, and rabbits.
- •Emergency veterinary care, described by the clinic as available on a 24/7 or extended-hours basis.
- •Surgery and procedures, including a reviewed cat surgery where the owner said they were kept informed throughout, and an emergency procedure for a broken claw.
- •End-of-life care, with owners describing compassionate euthanasia support and paw prints provided as a keepsake.
- •Veterinary nurse training facility, as listed by the clinic.
Pricing
No published pricing information is currently available for this clinic.
People
- •Idizio is praised in a recent review as an able, passionate, and experienced vet.
- •Rebecca is singled out for being gentle with a nervous dog, using treats, and helping the owner feel informed and reassured.
- •Dr. Roman, Claire, and Julia were named by an owner in an emergency case and credited with acting quickly near closing time.
Reviews
4.1 stars from 291 Google reviews. Recent written feedback is overwhelmingly positive, with comments focusing on speed, kindness, and clear communication.
- •Fast access and efficient visits: owners mention same-day appointments, being seen within an hour, and appointments running on time.
- •Clear, reassuring communication: several reviewers say vets explained things well, kept them informed, and helped them feel at ease.
- •Warm, professional team: reception staff and nurses are repeatedly described as friendly, helpful, and proactive, including follow-up calls and advance notice about appointment changes.
- •Compassionate handling: reviewers describe gentle care for nervous pets and thoughtful support during euthanasia, including paw prints for remembrance.
