Specialist Vets in Putney

## Summary Creature Comforts Putney is a small-animal veterinary clinic for dogs, cats and rabbits, with in-house diagnostic facilities (lab work, digital x‑rays and ultrasound) and a full dental suite. The website lists urgent care for sudden illness/injury, alongside routine work like vaccinations, parasite control, neutering and microchipping. Recent reviews consistently highlight long, unhurried consults where vets explain options in detail, and multiple owners mention anxious or reactive pets being handled patiently (including treats used to help dogs relax, and a nervous rescue cat settling quickly with the vet). Owners also mention practical conveniences like being able to book/reschedule via an app and weekend availability. ## Services From the clinic website summary and recent reviews, the clinic offers: - **Consultations and health checks**, including **puppy/kitten health checks** - **Routine and non-routine vaccinations** (owners specifically mention completing a vaccination course) - **Urgent care** for sudden illness/injury (one review mentions being seen for an **allergic reaction**) - **Diagnostics and imaging**: in-house lab, **digital x‑rays**, **ultrasound** - **Dental care**: **dental scale and polish** and a **full dental suite** - **Surgery**, including **neutering** - **Parasite control** (worming and flea/tick tablets are mentioned in reviews being administered by a veterinary nurse) - **Microchipping** - **Nutrition advice** - **Behaviour guidance** - **Pharmacy** - **Non-cosmetic grooming** - **Travel document assistance** - **Euthanasia** - **Live chat** (listed on the website) Facilities/pet comfort features listed on the website include **separate cat and dog wards**, **bespoke kennel design**, and **state-of-the-art skin cancer diagnostic equipment**. ## People Names mentioned in recent reviews include: - **Jessica (vet)** — owners describe her as helping a nervous cat settle quickly, and being “amazing” with a dog. - **Dr. Emma (vet)** and **Dr. Eleonore/Eleonora (vet)** — repeatedly thanked for detailed explanations and supportive consultations; one owner described the appointment as reassuring during a stressful multi-cat introduction. - **Imre (staff member; role not stated)** — described as gentle with a stressed cat and as taking time to talk through behaviour/stress-related concerns. - **Abigail (registered veterinary nurse)** — specifically mentioned administering wormer/flea/tick tablets when an owner didn’t feel confident doing it themselves. - **Raquel (vet)** — mentioned by name as the vet a dog “looks forward to seeing,” with owners describing positive reinforcement (treats/low-stress visits). - **Stacey** and **Hana (roles not stated)** — thanked for looking after clients during visits. Across these accounts, the consistent, concrete pattern is **time spent explaining**, **patient handling of nervous/reactive pets**, and **not pushing “unnecessary extras”** (as one reviewer put it). ## Reviews **5.0 stars from 106 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear, detailed communication:** multiple owners mention vets taking time to answer questions and explain steps without rushing. - **Handling anxious/reactive pets:** reviewers describe nervous rescue cats and stressed/reactive dogs being put at ease (treats used, patient approach, no judgement). - **Support during stressful situations:** one detailed review describes reassurance and guidance around multi-cat introductions after a difficult first encounter. - **Convenience and experience of visiting:** app-based booking/rescheduling is praised, as is weekend availability; several reviews mention a calm, welcoming, very clean environment (one likens it to a “high end spa” feel). - **Small “welcome” touches:** a couple of owners mention receiving treats/goodie items (e.g., treats, a bandana/ball, a welcome pack).

## Summary Medivet Roehampton is part of the Medivet group and offers routine and surgical care alongside on-site diagnostics (in-house lab, X‑rays, ultrasound, ECG) and an orthopaedic theatre. The clinic also states it is a veterinary nurse training facility and offers 15‑minute consultations. From the latest reviews, owners often mention: - being able to get a same‑day appointment (including for a kitten visit), - clear, supportive discussions around options (including a second opinion and end‑of‑life decision-making), - good handling of nervous pets (one owner highlighted how their shy/anxious cat was managed around a spay), - a potential downside for some: being told they can’t book follow‑ups with a specific vet for continuity. ## Services Based on the clinic’s website information and the reviews available: - **Consultations:** 15‑minute consultations; health checks mentioned in reviews. - **Preventive care:** vaccinations (kitten and rescue cat vaccinations mentioned). - **Surgery:** spay procedure discussed in a recent review. - **Dentistry:** dentistry listed on the website. - **Diagnostics & imaging:** in‑house laboratory, X‑rays, ultrasound, ECG (all listed on the website). - **Orthopaedic facilities:** orthopaedic theatre (listed on the website). - **Nurse clinics:** listed on the website. - **Acupuncture:** listed on the website. - **Home visits:** listed on the website. - **Species seen (per website):** cats, dogs, rabbits, and small mammals. - **Out-of-hours care:** provided via a Medivet 24‑hour service (per website). - **Medication disposal:** the website asks clients to return unused medications for safe disposal. ## Pricing - **Out-of-hours consultation fee:** £130 (website states there is **no charge for assessment by phone**). ## People - **Dr Miren / Dr Miran (spelling varies in reviews):** mentioned repeatedly and described as knowledgeable and patient; reviewers cite her providing a helpful **second opinion** and explaining the **stages of a cat’s condition**, including discussing whether further tests would change the outcome. - **Reception team:** one reviewer specifically noted a receptionist passing along a request that led to a second-opinion discussion; multiple reviews mention reception staff being helpful and professional. ## Reviews **Google rating: 4.7 stars from 330 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners frequently describe friendly, helpful staff and vets they feel confident in (including for kitten checks and vaccinations). - **Continuity of care** comes up as a concern: one reviewer said they were told they **couldn’t request the same vet** for follow-up appointments. - **Timeliness:** same‑day appointments are mentioned positively. - **Surgery communication:** a cat spay review highlighted an informative post‑surgery discussion and considerate handling of an anxious cat. - **Cost signals are mixed:** some reviewers say charges are high/“a bit expensive,” while another describes their visit as “very reasonably priced.”