Specialist Vets in North Maida Vale

## Summary Eliza Vet describes itself as an **independent** veterinary clinic. Based on its website and recent client accounts, it appears particularly set up for **orthopaedic and complex surgical cases**, alongside routine care, with **rehabilitation (hydrotherapy/physio)** available as part of recovery. Owners repeatedly describe detailed pre-op explanations (including one account of a surgeon **using 3D models and a screen** to show what would be done and which prosthetic components would be ordered), and frequent updates such as a **post-op phone call the same morning** after a spay. Several reviews also mention help beyond the consult room—e.g., **handling insurer administration on request** and being flexible about discharge/pick‑up timing when a pet needed to be more settled before going home. ## Services From the clinic website summary and the latest reviews, services specifically referenced include: - **Orthopaedic surgery** - **TPLO** for cruciate ligament injury (followed by **hydrotherapy and physiotherapy** in one review) - Fracture/trauma surgery (e.g., surgery after a dog broke multiple paw bones; another case where wounds required more serious intervention after **X-ray**) - “Leg surgery” (described alongside structured pre-op explanations and prosthetic component ordering) - **Soft-tissue surgery** - **Spay** procedure (with pre- and post-op communication described) - **Mass removal** (a sarcoma behind the ear removed fully, per one owner) - **Diagnostics** - **X-ray** mentioned in a case where injuries were reassessed as life-threatening after imaging - Website lists **heart and abdominal scanning** - **Neurology/orthopaedics (website-listed)** - **IVDD treatment** - **Airway surgery (website-listed)** - **BOAS correction surgery** - **Rehabilitation (website-listed and review-supported)** - **Physiotherapy and hydrotherapy** - **Telemedicine (website-listed)** - **Emergency care (website-listed)** - The website states **24/7 emergency care**, with advice to **call for guidance before travelling**. ## People - **Dr Dario** (named repeatedly; described by one reviewer as “a surgeon himself”) - Owners most often highlight **clear, detailed explanations** of options and risks (including a report of demonstrating a planned procedure using **3D models**). - Multiple accounts describe him handling **urgent, serious cases** (e.g., cruciate ligament injury requiring TPLO; severe injuries identified after X-ray; post-accident fracture surgery). - Follow-through is a recurring theme: examples include **weekly check-ups** during recovery in one case, and being responsive to questions during rehab/discharge. - **Nicole** (named in one review) - Mentioned as part of the team during a life-threatening situation where the owner felt the clinic “saved our dog’s life.” - **Arietta** (named in one review) - Mentioned alongside Dr Dario as leading the clinic, in the context of an intensive surgery and recovery. - **Nursing/front-desk team** (roles not individually named in most reviews) - Owners cite practical support such as **discharge guidance**, answering questions, and (in one account) **managing insurance administration** at the owner’s request. ## Reviews **4.9 stars from 111 reviews.** Themes below are drawn from the latest written reviews available to us. - **High volume of surgical success stories**, especially orthopaedic cases (TPLO for cruciate injury; fracture repair; leg surgery), with owners describing strong recoveries. - **Communication during procedures** is repeatedly concrete: pre/post-op briefings, time-specific updates (e.g., a call around late morning confirming a spay went well and the dog was in recovery), and explaining reasoning behind treatment choices. - **Rehab and follow-up** are frequently mentioned (hydrotherapy/physio after TPLO; repeated check-ups during healing; availability for additional check-ups when needed). - **Cost sensitivity and admin support** come up in specific ways: one owner says the vet “kept the cost down” so treatment was affordable; another mentions pricing felt “fair,” and one describes the clinic handling insurer administration on request.