Specialist Vets in Ilford

## Summary Goddard Veterinary Group Ilford is part of the Goddard Veterinary Group (not an independent practice). The clinic is **RCVS accredited**, offers **on-site blood testing, x-rays and operations**, and is also listed as a **veterinary nurse training facility**. Reviews frequently describe the team fitting in **urgent, last-minute appointments** (including for small animals) and being **thorough in examinations**—for example, a rabbit with a suspected fracture was rechecked and treated with pain relief, and owners reported a good recovery. A recurring practical downside in the latest reviews is difficulty getting through by phone, alongside otherwise positive care experiences. ## Services Services and facilities mentioned on the website include: - Consultations (including a **free new pet health check**) - **Blood testing** - **Diagnostic imaging / X-ray** - **Dentistry** - **Neutering** - **Operations** (performed on-site) - **Vaccinations** - **Microchipping** - **Flea and worm treatment** - **Nurse clinics** - **Weight and diet advice** - **Wellness health screen** - Pet healthcare plan: **ProActive Pets** (name referenced; inclusions not detailed in the provided summary) Care arrangements: - **24/7 emergency care** is stated as being available via **Wanstead Veterinary Hospital** for urgent assistance. Species/case types evidenced in reviews (not a complete list of what the clinic treats): - Cats (general care) - Rabbit with leg injury (assessed as muscle pull; pain relief prescribed; recheck mentioned) - Guinea pig with reduced appetite (problem identified; treatment discussed) - Chick with wing injury (assessed; advice and medication provided) ## People Named team members mentioned in reviews: - **Helena (vet)** – described as “extremely professional” by a cat owner. - **Claire, Elena, Heather** – praised by name for being helpful and supportive over a multi-year client relationship. What owners specifically highlighted: - **Thorough assessment and follow-up**: one owner reported the rabbit was checked twice, reassured it wasn’t a fracture, and was prescribed pain relief. - **Flexibility with urgent care**: multiple reviews mention being fitted in for urgent or last-minute appointments. - **Accommodation when running late**: one owner said staff moved their appointment later when they were delayed by traffic. ## Reviews **4.6 stars from 188 reviews.** Themes below are drawn from the latest written reviews available to us. - **Urgent appointments accommodated** (e.g., “last minute emergency appointment” for an injured rabbit; urgent slot for an injured chick). - **Clear clinical reassurance and treatment**: injuries assessed (fracture ruled out; organs said to be unaffected), with **medication/pain relief** and practical advice provided. - **Small-pet care discussed in detail**: guinea pig not eating was assessed and the vet “identified the problem.” - **Reliability issue raised**: more than one review says calls often **aren’t answered**, despite otherwise positive experiences of care.

## Summary Ilford PDSA Pet Clinic is part of PDSA (a charity provider) and is described on its website as offering free and low‑cost veterinary care to pets in need. Reviews suggest it frequently handles cats with acute illness and end‑of‑life situations: one owner describes hours on a drip plus blood tests for a senior cat with kidney failure, and another mentions a cat brought in for breathing difficulties. Experiences around euthanasia are mixed—several reviews describe empathetic support on “the hardest day,” while one recent 1‑star review reports a rushed, distressing process and a mismatch with what the owner expected from information “stated online.” ## Services - Free and low‑cost veterinary care for pets in need (stated on the clinic website). - Veterinary nurse training facility (structured clinic data). - Vaccinations (a cat “wasn’t fussed at all with the vaccination he had”). - Inpatient/supportive care for unwell pets, including being “put on a drip for hours” (reviewed experience). - Blood tests (mentioned during investigation of kidney failure). - Assessment and care for breathing difficulties (cat brought in with breathing problems). - Euthanasia/put to sleep (multiple reviews mention this; experiences reported as both compassionate and, in one case, distressing). ## People - **Petros (vet)**: described by one owner as taking time to listen to concerns and explaining things calmly and clearly; associated with ongoing care for a cat who had been “in and out.” - **Peter (vet)**: mentioned in multiple reviews for supportive communication and help with a kitten; also described as kind and polite during repeat visits. - **Alison and Shaynie (reception)**: credited in one review with being consistently welcoming and helpful when the owner called or visited. ## Reviews **Google rating: 4.6 stars from 1028 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Clear explanations and not feeling rushed, even when busy:** one owner notes the clinic was busy but staff explained everything and they “wasn’t rushed at all.” - **Support for seriously ill cats:** examples include a senior cat receiving hours on a drip plus blood tests, and another cat seen for breathing difficulties. - **End‑of‑life care is a point of both praise and complaint:** some owners describe vets as “kind…empathetic” during euthanasia; one recent review reports a distressing experience, including the pet being taken away just before euthanasia and the owner feeling there was no proper chance to say goodbye. - **Clinic environment mentioned positively:** one review notes the place felt “clean and safe and secure for the pets.”