
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Wellpet Veterinary Practice Ltd in Edgware, Middlesex, is a well-regarded veterinary clinic with a commendable overall Google Maps rating of 4.8 stars, based on 147 reviews. This high rating suggests that clients generally have positive experiences, reflecting the clinic's commitment to quality care.
The clinic serves as a Veterinary Nurse Training facility, indicating a level of expertise and dedication to advancing veterinary care. Reviewing client feedback provides a more nuanced picture. Positive reviews highlight the professionalism, compassion, and thoroughness of the veterinary staff. For instance, Silvia Filip Moldovan praised the clinic for its welcoming atmosphere and the detailed, patient care her cat received. Similarly, Princess Syed Aiesha expressed gratitude for the exceptional care provided, while Antony Dayani appreciated the consistent quality of care for his dogs.
However, not all experiences are positive. Andy Packer reported a negative encounter with the clinic's receptionist, describing the interaction as rude and unprofessional, particularly in handling his cancellation request. Astrit Krasniqi also shared dissatisfaction, citing poor scheduling and rushed service during his appointment.
Despite a few negative reviews, the clinic's overall rating and the positive experiences shared by numerous clients suggest that Wellpet Veterinary Practice is a reliable choice for pet owners seeking quality veterinary care in Edgware. While there are areas for improvement, particularly in customer service, the clinic's strengths in patient care and expertise stand out. Transparent pricing details are not available from the reviews, but the feedback underscores a general satisfaction with the services provided.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 147 we track in total. Recent reviews may not be representative of overall sentiment.
5 months ago
Rude and aggressive receptionist. I told her I was moving out of London and I had to cancel my monthly pet-plan payments with them. I was told bluntly that I would have to pay the amount owing to the year end otherwise debt collectors would be at my door! How unbelievably unprofessional. I'm actually glad that I am leaving them - money grabbing, rude and wholly unprofessional. AVOID THIS VETERINARY PRACTICE
7 months ago
Avoid this vet practice—it’s not worth the risk. My first appointment was scheduled for 10:30, and I arrived at 10:10, well on time. Around 10:20, someone with a dog finished their appointment, so I expected to be called in next. However, an elderly lady with a cat walked in and was taken in immediately. I assumed her appointment was earlier and would be finished by 10:30. But no—that appointment dragged on until 10:50. When I was finally seen, the vet rushed through my appointment so quickly that it didn’t feel worth the £70 I paid. I went specifically for the FeLV vaccination, but the vet hurriedly told me that the core vaccines they had would protect my pet for outdoor exposure—which is incorrect.
9 months ago
I recently visited Wellpet Vets , with my beloved cat, and I couldn’t be happier with the experience. From the moment we walked in, the staff was incredibly welcoming, kind, and professional. The receptionists greeted us warmly and made the check-in process smooth and efficient, which really helped ease my nerves. Dr. and their team were absolutely fantastic. They took the time to thoroughly examine my cat 🐈⬛ and patiently answered all my questions with great care and detail. I truly appreciated how gentle and compassionate they were with my cat, making sure she was comfortable and at ease throughout the entire visit. Their expertise and dedication to animal care were evident, and it reassured me that I had brought my pet to the right place. What impressed me the most was how they explained everything clearly, from the diagnosis to the treatment options. They didn’t rush through the appointment and made sure I understood every step of the process. The clinic was also spotless, well-equipped, and had a calming atmosphere, which made the visit even more pleasant. Thanks to their excellent care, my cat us now feeling much better, and I am beyond grateful for their help. I highly recommend Wellpet Vets to any pet owner looking for top-quality veterinary care. They genuinely care about animals, and their dedication and professionalism make all the difference. Thank you again to the entire team for your kindness and outstanding service!
a year ago
Gratitude for Excellent Care and par excellence work . Many thanks to WellPet Veterinary Team . I wanted to express my sincere thanks for the exceptional care my cat received at your clinic. Your expertise and compassion made a real difference. Thank you for all you do.
2 years ago
Both our dogs go here when they need to and so far they have always helped us when we need them. They are a great vet who treat our King Poodle and German shepherd with top care
