Mandeville Veterinary Services (Goddard)

Mandeville Veterinary Services, located in Edgware and part of the Goddard Vet Group, is a veterinary clinic that also serves as a Veterinary Nurse Training facility. Despite its potential offerings, the clinic has garnered a relatively low overall rating on Google Maps, standing at 2.5 stars based on two reviews. This indicates a mix of experiences among customers, with a significant negative review impacting the overall perception.

One review from a year ago, rated at 1 star, highlights dissatisfaction due to a communication issue during a cat consultation appointment. The reviewer, LI “SilverNitro”, expressed frustration over the clinic's handling of a language barrier, suggesting a lack of accommodation for non-native English speakers. This review points to a potential area for improvement in customer service and communication policies.

Conversely, a 4-star review from four years ago by Charles P praises the clinic as a "friendly, well-run vet" and indicates a more positive experience, recommending the clinic to others. This suggests that while some clients have had negative experiences, there are others who have found the services satisfactory.

Given the limited number of reviews, it is challenging to draw a definitive conclusion about the clinic's overall performance. However, the contrasting feedback highlights the importance of consistent customer service and effective communication. No clear, transparent pricing information is available from the reviews or the website, which could be a valuable addition for potential clients. Further feedback from a larger pool of clients would provide a more comprehensive understanding of the clinic's strengths and areas for improvement.